GE Appliance
Repair Service

Yes. ALAS repairs GE refrigerators, freezers, ice makers, washers, dryers, dishwashers, ranges, wall ovens, cooktops and microwaves, including GE Profile, Café and Monogram models.

No. ALAS is an independent repair company and isn’t affiliated with GE Appliances. GE’s own service brand, Bodewell, handles GE warranty repairs. We repair GE appliances that are out of warranty or that you choose to have repaired independently, with our own written warranty.

GE Appliances, a Haier company since 2016, makes GE, GE Profile, Café, Monogram, Haier and Hotpoint appliances. We repair all of them. See GE’s company fact sheet (opens in a new tab).

It depends on the appliance: inside the fresh-food section of a refrigerator, under the lid or inside the door on a washer, inside the door opening on a dryer, on the tub edge or door of a dishwasher, behind the oven door on a range, and on the bottom of an over-the-range microwave. See GE’s model number guide (opens in a new tab).

GE’s resets differ by appliance: unplug a refrigerator for a minute or two, cut power to a washer for 2 minutes, switch off a range or wall oven at the breaker for a minute or two, and switch off a dishwasher or microwave for about 30 seconds. If a code returns, the part behind it needs repair.

GE says F2 means the oven temperature went above a preset limit. Switch it off at the breaker and keep it off until it is repaired if the code returns. See our F2 guide.

GE says C1 means the pump-out during drain ran more than 2 minutes. Clean the air gap, check the drain hose and run the disposer. See our C1 guide.

GE says the freezer should be near 0°F so the ice maker can reach 16°F, the ice maker must be switched on, and the water filter should be changed every 6 months. A flashing green light means the ice maker detected a fault. See our GE ice maker repair page.

In most cases, yes. Repair usually makes sense when the cost is under half the price of a comparable new appliance and the unit isn’t near the end of its normal life. Café and Monogram appliances are almost always worth repairing. Your technician will tell you plainly if it isn’t worth it.

The cost depends on the part and labor involved, so ALAS gives you a written estimate before any work begins. A diagnostic fee covers the visit and is credited toward the repair if you go ahead with it. If you decide not to repair, you pay only the diagnostic fee. Call (469) 638-3215 for the current diagnostic fee.

GE says its warranty period is typically one year, with some parts covered longer; Café states a 1-year limited warranty and most Monogram products carry two years. Check your Owner’s Manual, and contact GE first if you are still covered (GE warranty information (opens in a new tab)).

Repairs carry a 90-day warranty for non-members and 6 months for ALAS members. Sealed-system repairs, such as compressor and refrigerant work, carry 12 months for every customer. The exact coverage is written on your invoice.