Business Profile
GE Microwave Repair Service
GE microwave running but not heating, keypad not responding or showing F1, F3 or 18? Our technicians safely diagnose and repair over-the-range and built-in microwaves in your home across Dallas–Fort Worth.
- Written estimate before any work
- GE, GE Profile and Café microwaves
- High-voltage parts handled safely
- Open 7 days a week
Business Profile
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Book Your GE Microwave Repair
GE Over-the-Range and Built-In Microwave Repair
ALAS repairs GE, GE Profile, Café and Monogram over-the-range and built-in microwaves in homes across Dallas–Fort Worth. Over-the-range models are worth repairing more often than countertop units, because they double as your range hood, with a vent fan and cooktop light, and replacing one means matching the mounting and cabinet opening. GE microwaves show F codes when a sensor or control fails: F1 and F2 for the thermal sensor, F3 for the touch pad, F4 and F5 for the humidity sensor, and 18 for the electronic control. GE says any code calls for a trained technician. A microwave can store a dangerous charge even when unplugged, so your technician handles the magnetron, high-voltage parts, door switches and controls safely. You get the diagnosis and a written price first, and nothing is repaired until you approve it.
GE says the model label on an over-the-range microwave is usually on the bottom, near the back; other spots include the back of the unit and the inside left wall. A photo of the label helps us bring the right parts.
Common microwave problems
Common GE Microwave Problems and What Causes Them
These are the GE microwave problems we see most, with the parts a technician checks first and the codes that often appear with them.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Runs but doesn’t heat | Timer selected by mistake, door not engaging the safety switches, failed magnetron, high-voltage diode or capacitor, door switch or thermal fuse. | Microwave repair |
| F1 or F2 code | GE says F1 is an open thermal sensor from excessive heat in the cavity, and F2 a shorted thermal sensor. | Microwave repair |
| Keypad or touch screen not responding (F3, F10) | GE says F3 means the touch pad is shorted and F10 the touch screen. | Microwave repair |
| Sensor cooking not working (F4, F5) | GE says F4 and F5 point to the humidity sensor being open or shorted. | Microwave repair |
| 18 on the display | GE says power watch code 18 means a problem with the electronic control. | GE appliance repair |
| Vent fan or cooktop light not working | Failed vent fan motor, fan switch, light socket or control relay. | Vent hood repair |
| Turntable not turning | Turntable off, tray off its support, failed turntable motor or coupler. | Microwave repair |
| Sparking, buzzing or burning smell | Metal inside, damaged waveguide cover, or a failing magnetron or high-voltage part. Stop using it. | Microwave repair |
What Our GE Microwave Repair Covers
We diagnose and repair the parts that most often fail on GE microwaves, using parts matched to your model number.
Magnetron and High-Voltage Repair
Magnetrons, diodes and capacitors behind no-heat problems.
Door Switch and Latch Repair
Door switches and latches behind no heat and dead starts.
Touch Pad and Control Repair
Touch pads, touch screens and controls behind F3, F10 and 18.
Sensor Repair
Thermal and humidity sensors behind F1, F2, F4 and F5.
Vent Fan and Light Repair
Over-the-range vent fans, switches and cooktop lights.
Turntable Motor Repair
Turntable motors and couplers that stop turning.
Fuse and Power Repair
Internal fuses and power faults behind dead displays.
Over-the-Range Removal and Reinstall
Safe removal and remounting when a repair needs bench access.
Repair or replace
Is Your GE Microwave Worth Repairing?
Over-the-range and built-in GE microwaves are often worth repairing, because replacing one means matching the mounting, vent and cabinet opening. A door switch, touch pad, sensor, fuse or turntable motor is a modest repair. A magnetron or control board on an older unit is the one to weigh against replacement. You get the cost first, and when replacement makes more sense, we will say so.
Usually worth repairing
- It is an over-the-range or built-in model
- The problem is a door switch, fuse, touch pad, sensor or fan
- The microwave is under about 8 to 10 years old
- The cavity paint and door are in good condition
Worth weighing carefully
- It is a basic countertop model
- The microwave is more than 10 years old
- The magnetron and control board have both failed
- The cavity is rusted or the door is damaged
Wondering about microwave safety? Read the EPA guide to microwave ovens
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Safety first
GE Microwave Sparking or Smoking?
Stop using a microwave that sparks, smokes, smells like burning or runs with the door open. Keep the door closed if there is smoke or fire inside, switch off its breaker, and call us. Don’t open the cabinet: GE warns that the high-voltage capacitor can hold a dangerous charge even when the microwave is unplugged. After-hours emergency service is available for an added fee.
How it works
How Our GE Microwave Repair Works
Book online or call
Tell us whether it is over-the-range or built-in, the model number and any code on the display.
Diagnosis at your home
Your technician discharges the high-voltage circuit safely and tests the magnetron, high-voltage parts, door switches, fuses, sensors, touch pad and control.
Written estimate
You get the price in writing before any work starts. Nothing is repaired until you approve it.
Repair, test and warranty
We complete the repair, run a heating test and check the door switches, then write the warranty terms on your invoice.
Troubleshooting
GE Microwave Troubleshooting Guides
More help for GE microwaves and kitchen appliances.
Signs Your GE Microwave Needs Repair
Where we work
GE Microwave Repair Service Area
Looking for GE microwave repair near you? ALAS provides GE microwave repair in Plano, Frisco, McKinney, Allen, Prosper, Lucas, Parker, Richardson, Dallas, Highland Park, University Park, Coppell, Flower Mound, Southlake, Westlake, Colleyville, Keller, Grapevine, Argyle and Trophy Club. Find your city below or check your ZIP code.
PlanoMicrowave repairFriscoMicrowave repairMcKinneyMicrowave repairAllenMicrowave repairProsperMicrowave repairLucasMicrowave repairParkerMicrowave repairRichardsonMicrowave repairDallasMicrowave repairHighland ParkMicrowave repairUniversity ParkMicrowave repairCoppellMicrowave repairFlower MoundMicrowave repairSouthlakeMicrowave repairWestlakeMicrowave repairColleyvilleMicrowave repairKellerMicrowave repairGrapevineMicrowave repairArgyleMicrowave repairTrophy ClubMicrowave repair
GE Microwave Repair Questions
GE suggests making sure Timer wasn’t selected by mistake and opening and closing the door firmly so the safety switches engage. Beyond that, GE gives no do-it-yourself repair because of the high-voltage parts, and recommends service. The magnetron, high-voltage diode or capacitor, or a door switch is usually the cause. See GE’s not heating page (opens in a new tab).
GE lists F1 (open thermal sensor from excessive cavity heat), F2 (thermal sensor shorted), F3 (touch pad shorted), F4 and F5 (humidity sensor), F6 (temperature probe) and F10 (touch screen). Switching off the breaker for about 30 seconds may clear a code, but GE says a trained technician should diagnose any code that returns. See GE’s microwave code list (opens in a new tab).
GE says power watch code 18 means a problem with the electronic control, which needs a technician.
GE says 888, 8888 or PF appears after first installation or a power failure. Press Cancel/Off or Clear/Off and reset the clock.
No. The same code can mean something different on a microwave and an oven. For example, F2 is a shorted thermal sensor on a GE microwave, but a temperature over its limit on a GE oven. See our GE oven F2 guide for ovens.
We don’t recommend it. GE warns that the high-voltage capacitor can hold a dangerous charge even when the microwave is unplugged, and the door switches are safety parts. Simple checks such as the breaker and the Timer setting are fine; leave the cabinet closed.
Often, yes. An over-the-range microwave is also your range hood and has to fit the cabinet opening and mounting, so a door switch, touch pad, sensor or fan repair usually costs less than buying and installing a new one. A basic countertop model is usually cheaper to replace.
ALAS is an independent repair company, not a GE authorized service provider. GE says its warranty period is typically one year (see your Owner's Manual), and GE's own service brand, Bodewell, handles warranty repairs, so contact GE first if your microwave is still covered (GE warranty information (opens in a new tab)). We repair GE microwaves that are out of warranty or that you choose to have repaired independently.
We repair GE microwaves across Dallas–Fort Worth, including Plano, Frisco, McKinney, Allen, Dallas, Richardson, Coppell, Southlake, Keller and Grapevine. Enter your ZIP code in the service area section to check coverage.