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GE Refrigerator dE, FF and CC Codes: What They Mean
Seeing dE, FF or CC flashing on your GE refrigerator? Here is what GE says each code means, the reset you can safely try, and when to call a technician.
What Does dE Mean on a GE Refrigerator?
GE says a lowercase dE means the defrost system hasn’t operated properly in the last 24 hours, so frost can build up and block airflow. FF means frozen food may be thawing because the temperature is too high, and CC means the temperature is incorrect. A capital DE is different: it means demo mode, with cooling disabled. GE says codes vary by model, so confirm yours in your Owner’s Manual. Source: GE refrigerator codes (opens in a new tab).
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Common Signs With dE, FF or CC
You may notice one or more of these along with the code.
What Causes These Codes?
GE names the system, not one part. These are what a technician tests.
How to Clear GE dE, FF and CC
Try these steps in order and keep the doors closed in between.
Reset the control
GE says unplugging the refrigerator for a minute or two may reset the control and clear the code.
Check the controls and doors
For CC and FF, check the temperature settings, make sure the doors close and seal, and don’t block the vents.
Rule out demo mode
If it shows a capital DE, GE says demo mode is on. Unplug it for 1 to 2 minutes and plug it back in.
When to Call a Technician
Schedule a repair if:
- dE returns after the reset
- Frost keeps building on the back wall
- FF or CC stays on with doors closed
- Food is warming
Related GE Refrigerator Pages
GE refrigerator repairMore help, including other GE codes:
Refrigerator not cooling guideGE ice maker repairGE oven F2 error codeGE dishwasher C1 error codeAll GE appliance repairGE not cooling checksWritten estimate first
Need Help With GE Refrigerator dE?
ALAS technicians repair GE defrost systems, fans and controls, and give you a written estimate before any repair.
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- 90-day warranty, 6 months for members
- Open daily, 8 AM–8 PM
GE Refrigerator Code FAQs
GE says lowercase dE means the defrost system hasn’t operated properly in the last 24 hours. Unplug it for a minute or two to reset; if dE returns, schedule service.
GE says capital DE means demo mode: lights and controls work but cooling is off. Lowercase dE is a defrost problem.
GE says FF means frozen food may be thawing because the temperature is too high, and CC means the temperature is incorrect. Check the controls; if the code persists after a reset, call us.
Food safety guidance says perishable food in a refrigerator above 40°F for more than 4 hours should be thrown out. See FoodSafety.gov’s outage guidance (opens in a new tab).
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