Whirlpool Appliance
Repair Service

Yes. ALAS repairs Whirlpool refrigerators, freezers, ice makers, washers, dryers, dishwashers, ranges, wall ovens, cooktops and microwaves, including Cabrio and Duet laundry, French door and side-by-side refrigerators, and AquaLift ranges.

No. ALAS is an independent repair company. If your Whirlpool appliance is under factory warranty, contact Whirlpool first. We repair Whirlpool appliances that are out of warranty or that you choose to have repaired independently, with our own written warranty.

It depends on the appliance: inside the fresh-food compartment of a refrigerator, under the lid or inside the door rim on laundry, on the left tub frame of a dishwasher, on the oven or drawer frame of a range, and behind the door of an over-the-range microwave. See Whirlpool’s model number guide (opens in a new tab).

Whirlpool’s resets differ by appliance: unplug a washer for 5 minutes, cut power to a dishwasher for 30 seconds, and switch off the breaker for 1 minute on dryers, ranges, microwaves and refrigerators. A reset clears a control glitch; if the code returns, the part behind it needs repair.

On top-load washers, Whirlpool says F5E2 means the washer can’t engage the lid lock, usually because something is blocking it. On front-load washers, F5E2 and F5E3 mean the door isn’t locking. See our F5E2 guide.

On both, Whirlpool calls F9E1 a long drain. On washers, check the drain hose position and the pump filter on front loads (washer F9E1); on dishwashers, check the filter, drain hose and disposer (dishwasher F9E1).

The most common causes are a water filter that isn’t fully locked in, a kinked supply line, the ice maker switched off, or a failed water inlet valve. Our Whirlpool ice maker repair page covers the checks Whirlpool lists.

Whirlpool says Check Vent and AF mean restricted airflow from a clogged lint screen or vent, or a crushed or kinked vent. Clean the lint screen and vent run, and have the whole vent cleaned if it returns. See our AF and Check Vent guide.

In most cases, yes. Repair usually makes sense when the cost is under half the price of a comparable new appliance and the unit isn’t near the end of its normal life. Your technician will tell you plainly if it isn’t worth it.

The cost depends on the part and labor involved, so ALAS gives you a written estimate before any work begins. A diagnostic fee covers the visit and is credited toward the repair if you go ahead with it. If you decide not to repair, you pay only the diagnostic fee. Call (469) 638-3215 for the current diagnostic fee.

Yes. Maytag, KitchenAid, Amana and JennAir are Whirlpool Corporation brands, and we repair them as well. Tell us the brand and model number when you book.

Repairs carry a 90-day warranty for non-members and 6 months for ALAS members. Sealed-system repairs, such as compressor and refrigerant work, carry 12 months for every customer. The exact coverage is written on your invoice.