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ALAS Appliance Service

Speed Queen Washer Repair Across DFW

Speed Queen builds washers to last for decades, which is exactly why one that quits deserves a proper repair. We fix TC5, TR-series and FF7 machines in laundry rooms from Plano to Fort Worth, with the price written down before we start.

  • Written estimate before any work
  • TC5, TR3, TR5, TR7 and FF7
  • Independent local technicians
  • Open seven days a week

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ALAS technician cleaning the drain pump filter on a front-load washer

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What Our Customers Say

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I don’t do reviews unless it’s excellent service. I’m so glad I found ALAS to come repair my washer/dryer. Kevin was the best, he went above and beyond to help fix our appliances, he was extremely knowledgeable, and helpful. We will continue to use this company in the future.READ MORE

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Brandon went far and beyond. He was thorough and meticulous. Thank you for a great service. I will use him again, should there be an appliance issue.READ MORE

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Huseyin from Alas Appliances Repair did an awesome job. Super friendly and honest, showed up right on time, and fixed everything without any hassle. He kept the work area really clean too, which I appreciated. If you need appliance repair, definitely give them a call.READ MORE

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Adam, the tech, was very nice, professional and knowledgeable. Communications with the company, Alas, was also very professional, as well as prompt. They always kept me informed of the repairs process, without me have to always called them. Thank you all so much!!READ MORE

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The level of service was excellent and Henry and his partner were a joy to work with, they handled all concerns very professionally and genuinely cared about their customer. 5 star rating from us.READ MORE

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Excellent service. Easy to set up an appointment and we are completely satisfied with the service. Definitely recommend and will use them again for any appliance needs.READ MORE

Fixing Classic, TR-Series and Front-Load Speed Queens

Owners usually buy a Speed Queen on purpose. The brand comes out of Ripon, Wisconsin, it is part of Alliance Laundry Systems, and Speed Queen describes its home machines as commercial quality. Speed Queen says its home products are tested to 10,400 cycles, roughly 25 years in an average household. Long life still means wear parts: inlet valves, drain pumps, lid and door locks, suspension and the occasional control. Each line behaves a little differently. The TC5 is a simple agitator machine with no lid lock and few electronics. The TR3, TR5 and TR7 add Perfect Wash and a delayed lid lock, and models with a display, such as the TR7, report problems as short Er codes. The FF7 front-loader has a door lock, a drain-pump trap and its own set of codes. Across Dallas–Fort Worth, our technicians read the code, test the part behind it and quote the repair in writing.

Common washer problems

Speed Queen Washer Problems We Repair

Find the problem closest to yours. The guides linked here follow Speed Queen’s own user’s guides.

SymptomCommon causes a technician checksGuide
Water left after the cycle (Er dr)A kinked drain hose, a clogged standpipe, a full foreign object trap on front-loaders, or a drain pump that has stopped moving water.Speed Queen Er dr guide
Clothes soaking wet, dot blinkingFinal spin held back by an uneven load, excess suds or a slow drain. Worn suspension or drive parts if balanced loads still come out wet.Spin speed guide
Slow fill or no fill (Er FL, Er nF)A faucet not fully open, a folded inlet hose, clogged hose screens, or an inlet valve that buzzes without opening.Speed Queen Er FL guide
Lid or door stuck lockedOpening before the lock fully releases, water still in a front-load drum, or a lock assembly that has failed.Lid lock guide (Er LU)
Sr during the cycle, Er SL afterToo much detergent, regular detergent at full strength, or a full pod in a small load. Occasionally a weak drain.Suds code guide
Water keeps coming in (Er OF)An inlet valve that doesn’t close fully or level sensing that reads low. Turn the faucets off until it is checked.Speed Queen Er OF guide
TC5 agitates but won’t spinDrain trouble, a worn drive belt or clutch parts, or a fault in the TC5’s knob controls.Washer repair
Leaks, knocking or walkingOld fill hoses, an unlevel cabinet, worn suspension parts, or a seal or pump leak under the tub.Washer repair

Repair or replace

Repair or Replace a Speed Queen Washer?

Speed Queen designs its washers for a long service life, and its parts and labor warranty runs three, five or seven years depending on the series. That combination makes repair worth considering in most cases. Valves, pumps, locks and belts are single-part jobs. Replacement starts to make sense when the outer tub or cabinet has rusted through, or when a major drive failure lands on an older machine that also needs a control.

Usually worth repairing

  • It is still within the warranty term for its series
  • A valve, pump, lock or belt is the failed part
  • The tub, cabinet and suspension are sound
  • You chose Speed Queen to keep it for years

Worth weighing carefully

  • Rust has reached the outer tub or cabinet frame
  • The transmission or motor and the control both failed
  • It is an older model with hard-to-find parts
  • The estimate nears half the price of a new washer

Comparing current models and warranty lengths? See Speed Queen’s full product lineup

Protect Your Home.
Choose Your Plan.

Preventive maintenance, priority service, and repair savings — all under one membership.

MonthlyAnnual

Silver

Essential Home Care

$49/mo
1HVAC
5Appliances
6moWarranty
  • ✓1 HVAC system — spring & fall visits
  • ✓Up to 5 major appliances
  • ✓1 annual appliance check-up
  • ✓15% off all repair labor
  • ✓HVAC diagnostic just $69
★ MOST POPULAR

Gold

Premium Home Care

$79/mo
2HVAC
8Appliances
6moWarranty
  • ✓Up to 2 HVAC systems covered
  • ✓Up to 8 major appliances
  • ✓1 free HVAC diagnostic/year
  • ✓20% off all repair labor
  • ✓Priority scheduling
ELITE PROTECTION

Platinum

Elite Home Protection

$129/mo
3HVAC
12Appliances
6moWarranty
  • ✓Up to 3 HVAC systems covered
  • ✓Up to 12 major appliances
  • ✓Twice-yearly appliance maintenance
  • ✓30% off all repair labor
  • ✓Premium member routing

Leak or overfill

Speed Queen Washer Flooding or Won’t Stop Filling?

If water keeps entering, or Er OF shows and the level keeps rising, close both faucets first and then call. After-hours appointments are possible at an additional charge.

How it works

How a Speed Queen Washer Visit Goes

Schedule Repair
  1. Book with the basics

    Schedule online or call with the series (TC5, TR or FF7), a photo of the serial plate and the code on the display, if any.

  2. Diagnosis at the machine

    The technician runs the washer, confirms the code and tests the valve, pump, lock, sensor or drive it points to.

  3. Written price, your decision

    You get the diagnosis and the cost in writing. If the washer looks to be inside its Speed Queen warranty term, we say so first.

  4. Repair and full test

    After the repair we run a complete fill, wash, drain and spin with you, and our 90-day repair warranty (6 months for members) is written on the invoice.

Time to Call a Technician

Dallas–Fort Worth service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work

Speed Queen Washer Repair Near You

We repair Speed Queen washers in homes throughout Plano, Frisco, McKinney, Allen, Prosper, Lucas, Parker, Richardson, Dallas, Highland Park, University Park, Coppell, Flower Mound, Southlake, Westlake, Colleyville, Keller, Grapevine, Argyle and Trophy Club. Find your city below or check your ZIP code.

Speed Queen Washer Questions

Start with the drain hose and the standpipe or sink it empties into; Speed Queen lists both for Er dr. On a front-loader, also clean the foreign object trap behind the lower front panel. If the path is clear and water stays, the drain pump needs testing. Our Er dr guide has the steps.

On TR and FF7 models the spin waits for the lid or door to lock and the water to drain, so a lock or drain fault often shows up as no spin. An uneven load also limits spin speed. On a TC5, which has no lid lock, a slow drain or worn drive parts are the usual causes.

No. Speed Queen lists No Lid Lock as a TC5 feature, so you can lift the lid and drop in a forgotten item mid-cycle. The TR3, TR5 and TR7 use a delayed lid lock that engages after the first fill and agitation.

Speed Queen’s digital washers show Er followed by two letters: FL and nF for fill problems, dr for drain, OF for overflow, PS for level sensing, LU or dU for a lid or door that won’t unlock, and SL for oversudsing. Codes vary by model, so check the user’s guide for yours.

Yes, including the FF7 in left- and right-hinge versions and the washer half of the SF7 stacked unit. Door locks, drain pumps and the foreign object trap are common front-load repairs.

Speed Queen’s top-load guide says to check them every six months. Our own advice is to look sooner if the washer starts filling slowly.

Speed Queen recommends high efficiency (HE) detergent. If you use regular detergent, its guides say to use only half the recommended amount, which helps avoid the Sr and Er SL suds codes.

Usually. Speed Queen designs them for a long life and most failures are single parts. Rust through the tub or cabinet, or a major drive failure on an older machine, are the main cases where we suggest replacing.

It depends on the series printed on your washer. Speed Queen lists a parts and labor warranty of 3 years on the TR3, 5 years on the TC5, TR5, FF7 and SF7, and 7 years on the TR7 (Speed Queen lineup (opens in a new tab)). Its user’s guides add two limits: in multi-user or commercial use the coverage is three years, parts only, and some service calls are billed to the owner because Speed Queen does not count them as product failures, such as plugged drains or fill screens, home electrical problems, objects caught in the washer or pump, and standpipes outside factory specifications. Inside the term, register the machine and request service from Speed Queen first. ALAS is independent, not a Speed Queen service provider, so we take the calls after the term ends, and if a fault we find looks like one Speed Queen should cover, we tell you before you pay for anything.

Commercial Speed Queen equipment is handled through our commercial laundry equipment repair service. This page covers home washers.

In homes throughout Dallas–Fort Worth, from Plano, Frisco and McKinney down to Dallas and Fort Worth. Enter your ZIP code in the service area section to confirm we cover your street.