Commercial Laundry Equipment Repair Service
Commercial washer not draining or spinning, or dryer not heating? ALAS Appliance Repair repairs commercial and on-premise laundry equipment, including washer-extractors, front-load and stack washers and dryers, coin-operated machines and laundry centers, for senior living communities, hotels and businesses across Dallas–Fort Worth.
- Washers, extractors and dryers
- Written quote before work begins
- After-hours emergency service
- 90-day repair warranty, 6 months for members
Business Profile
Book Laundry Equipment Repair
Commercial and On-Premise Laundry Repair
Senior living communities, hotels, gyms and restaurants run their laundry all day, and a down washer or dryer backs up linens, towels and uniforms fast. Commercial laundry machines run far more cycles than home machines, so door locks, drain valves, bearings, belts and dryer ignition parts wear on a predictable schedule. ALAS Appliance Repair has repaired commercial equipment in Dallas–Fort Worth since 2019. We find the actual cause, give you a written quote, and start the repair once you approve it.
We work on almost all commercial laundry equipment brands sold in the U.S., including Speed Queen, Huebsch, Dexter, Continental Girbau, Electrolux Professional, UniMac, Milnor, Wascomat, Whirlpool Commercial, Maytag Commercial, American Dryer and Cissell.
Common problems
What’s Wrong With Your Commercial Laundry Equipment?
These are the laundry equipment problems we see most often in Dallas–Fort Worth businesses, with the causes a technician checks and a quick, safe check you can do before you call.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Washer won’t drain | Failed drain valve or pump, clogged drain or shared trench drain, foreign objects in the drain, door lock fault | Check the drain filter and whether other machines on the same drain are backing up too.Possible causes a technician checks: Failed drain valve or pump, clogged drain or shared trench drain, foreign objects in the drain, door lock fault Schedule a diagnosis |
| Washer won’t spin or stops mid-cycle | Door lock or latch fault, out-of-balance load, worn belt, motor or inverter drive fault, worn bearings, control fault | Redistribute the load and restart. If it stops again at the same point, note where in the cycle.Possible causes a technician checks: Door lock or latch fault, out-of-balance load, worn belt, motor or inverter drive fault, worn bearings, control fault Schedule a diagnosis |
| Machine shakes, walks or bangs during spin | Uneven leveling, loose mounting or base bolts on hard-mount extractors, overloading, worn bearings or shocks | Check that the machine is level and the feet are locked. Don’t run a machine that is walking.Possible causes a technician checks: Uneven leveling, loose mounting or base bolts on hard-mount extractors, overloading, worn bearings or shocks Schedule a diagnosis |
| Washer leaking water | Worn door boot or gasket, loose hoses, failed drain valve, tub seal, too much detergent | Check whether water appears at the door, under the machine or at the drain.Possible causes a technician checks: Worn door boot or gasket, loose hoses, failed drain valve, tub seal, too much detergent Schedule a diagnosis |
| Dryer not heating | Failed gas valve coils, igniter or flame sensor, tripped high-limit or thermal fuse, restricted airflow, failed electric element | Clean the lint screen and check that the exhaust isn’t blocked before calling.Possible causes a technician checks: Failed gas valve coils, igniter or flame sensor, tripped high-limit or thermal fuse, restricted airflow, failed electric element Schedule a diagnosis |
| Dryer takes too long to dry | Lint buildup in screens or ductwork, restricted exhaust, poor make-up air, washer not extracting enough water | Feel the clothes coming out of the washer. Very wet loads point to the washer’s spin, not the dryer.Possible causes a technician checks: Lint buildup in screens or ductwork, restricted exhaust, poor make-up air, washer not extracting enough water Schedule a diagnosis |
| Coin, card or control errors | Jammed coin mechanism, payment system or card reader fault, control board or keypad fault, error codes | Write down the exact error code and the machine number before resetting.Possible causes a technician checks: Jammed coin mechanism, payment system or card reader fault, control board or keypad fault, error codes Schedule a diagnosis |
| Door won’t lock or won’t open | Failed door lock or switch, broken latch, worn hinges or bellows | Don’t force the door. A door that won’t lock reliably means the machine should stay out of service.Possible causes a technician checks: Failed door lock or switch, broken latch, worn hinges or bellows Schedule a diagnosis |
Commercial Laundry Equipment We Repair
Commercial laundry equipment repair for restaurants, hotels, senior living and other facilities.
Washer-extractors
Soft-mount and hard-mount washer-extractors for on-premise laundries.
Commercial front-load washers
Commercial and multi-load front-load washers.
Commercial dryers
Gas and electric commercial dryers and tumblers.
Stack washers and dryers
Stack dryers and stack washer-dryer units.
Coin- and card-operated machines
Coin- and card-operated washers and dryers, including coin mechanisms.
Laundry centers
Laundry centers for apartments, hotels and staff areas.
Drives, bearings and drain valves
Motors, inverter drives, belts, bearings, drain valves and pumps.
Gas valves, igniters and controls
Dryer gas valves, igniters, flame sensors, thermostats and control boards.
Repair or replace
Repair or Replace?
Door locks, drain valves, belts, bearings, igniters and controls are usually worth repairing on commercial laundry equipment. Replacement is worth discussing when the drum, tub or frame is damaged or the machine needs major drive and bearing work at an advanced age.
Usually worth repairing
- A door lock, drain valve or belt has failed
- An igniter, gas valve or flame sensor has failed
- A control board or keypad needs replacing
- The drum, tub and frame are in good shape
Worth weighing carefully
- The tub, drum or frame is cracked or rusted
- Bearings and drive both need replacing on an older machine
- Repairs keep repeating on the same machine
- Parts are no longer available for the model
Not sure which way to go? Book a diagnosis
Urgent repair
Laundry Backing Up?
Linens and towels pile up fast when a washer or dryer goes down. These steps help while we diagnose the machine. After-hours and emergency service is available at an additional charge.
How it works
How Laundry Equipment Repair Works
Call or book online
Tell us the type of machine, gas or electric, the brand and model, and what it is doing. A photo of the data plate helps us bring the right parts.
On-site diagnosis
A technician checks the door lock, drain, drive, bearings, heat source and controls, so the real cause is found instead of guessed.
Written quote and approval
You receive a written quote for the repair. The diagnostic visit is billed separately, and no repair work begins until you approve the quote.
Repair and verify
We complete the repair, run full wash or dry cycles and confirm the machine fills, spins, drains and heats properly.
Related
More for Commercial Kitchens and Facilities
Other ALAS commercial services.
Learn more
Home washer repair
Residential washing machine repair for homes and rentals.
Learn more
Home dryer repair and vent cleaning
Residential dryer repair and dryer vent cleaning.
Learn more
Commercial maintenance plans
Scheduled maintenance and priority service for restaurants, hotels, senior living and other facilities.
Where we work
Commercial Laundry Equipment Repair Service Area
ALAS provides commercial laundry equipment repair for restaurants, hotels, senior living communities and other businesses in Plano, Frisco, McKinney, Allen, Prosper, Lucas, Parker, Richardson, Dallas, Highland Park, University Park, Coppell, Flower Mound, Southlake, Westlake, Colleyville, Keller, Grapevine, Argyle and Trophy Club, and across the Dallas–Fort Worth area.
Commercial Laundry Equipment Repair FAQs
The most common causes are a failed drain valve or pump, a clogged drain or shared trench drain, and socks or other items blocking the drain. If several machines back up at once, the building drain is the likely cause.
Washers stop before spin when the door lock doesn’t confirm, the load is out of balance, or a belt, motor, drive or bearing problem prevents spinning. A control fault can also stop the cycle.
Uneven leveling, unlocked feet, loose base bolts on hard-mount extractors, overloading and worn bearings or shocks are the usual causes. Stop using a machine that walks until it is checked.
On gas dryers, failed gas valve coils, an igniter or a flame sensor are the most common causes. A tripped high-limit or thermal fuse, often caused by restricted airflow from lint, also stops the heat. Electric dryers often have a failed element.
Long dry times usually come from lint buildup in screens and ductwork, a restricted exhaust, poor make-up air in the laundry room, or a washer that isn’t extracting enough water during spin.
Clean lint screens at least daily, and every few loads on busy machines, or as often as the manufacturer recommends. Lint buildup slows drying and is a fire hazard.
Yes. We repair washer-extractors, commercial washers and dryers in senior living communities, hotels, gyms, restaurants and other businesses with on-premise laundries.
Yes. We repair coin- and card-operated washers and dryers, including coin mechanisms. Networked payment systems are sometimes managed by the payment provider, and we can coordinate with them when needed.
ALAS offers dryer vent cleaning. For long commercial exhaust runs or rooftop terminations, call us so we can review the setup before we schedule.
Yes. Our commercial service hours are 8 AM to 7 PM, and after-hours and emergency service is available at an additional charge. For an after-hours emergency, call us directly so we can arrange a technician.
Every call starts with an on-site diagnosis. The technician finds the cause and gives you a written quote for the repair. The diagnostic visit is a separate charge from the repair, and no repair work starts until you approve the quote.
Repairs carry a 90-day warranty, or 6 months for commercial maintenance plan members. If your equipment is still under the manufacturer’s warranty, check with the manufacturer first.
We work on almost all commercial laundry equipment brands sold in the U.S., including Speed Queen, Huebsch, Dexter, Continental Girbau, Electrolux Professional, UniMac, Milnor, Wascomat, Whirlpool Commercial, Maytag Commercial, American Dryer and Cissell. If you aren’t sure what you have, send us a photo of the data plate.
Yes. ALAS offers commercial maintenance plans for restaurants, hotels, senior living communities and other facilities. See our commercial plans page or call us to talk through your equipment.
We serve businesses in Plano, Frisco, McKinney, Allen, Prosper, Lucas, Parker, Richardson, Dallas, Highland Park, University Park, Coppell, Flower Mound, Southlake, Westlake, Colleyville, Keller, Grapevine, Argyle and Trophy Club, and across the Dallas–Fort Worth area.