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ALAS Appliance Service

Whirlpool Refrigerator Repair Service

Whirlpool refrigerator warm while the freezer still works, frost on the back wall, a temperature alarm or a flashing F code? Our technicians find the failed part and repair it in your kitchen or garage across Dallas–Fort Worth.

  • Written estimate before any work
  • French door, side-by-side and top-freezer
  • 12-month sealed-system warranty
  • Open 7 days a week

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ALAS technician checking a refrigerator door seal in a home kitchen

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What Our Customers Say

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I don’t do reviews unless it’s excellent service. I’m so glad I found ALAS to come repair my washer/dryer. Kevin was the best, he went above and beyond to help fix our appliances, he was extremely knowledgeable, and helpful. We will continue to use this company in the future.READ MORE

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Brandon went far and beyond. He was thorough and meticulous. Thank you for a great service. I will use him again, should there be an appliance issue.READ MORE

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Huseyin from Alas Appliances Repair did an awesome job. Super friendly and honest, showed up right on time, and fixed everything without any hassle. He kept the work area really clean too, which I appreciated. If you need appliance repair, definitely give them a call.READ MORE

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Adam, the tech, was very nice, professional and knowledgeable. Communications with the company, Alas, was also very professional, as well as prompt. They always kept me informed of the repairs process, without me have to always called them. Thank you all so much!!READ MORE

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The level of service was excellent and Henry and his partner were a joy to work with, they handled all concerns very professionally and genuinely cared about their customer. 5 star rating from us.READ MORE

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Excellent service. Easy to set up an appointment and we are completely satisfied with the service. Definitely recommend and will use them again for any appliance needs.READ MORE

Whirlpool Refrigerator Repair for Every Style

ALAS repairs Whirlpool refrigerators in homes across Dallas–Fort Worth, including French door, four-door, side-by-side, top-freezer and bottom-freezer models, with or without an ice and water dispenser. A warm fresh-food section with a cold freezer usually points to airflow or defrost, not the compressor, so your technician checks the controls, evaporator and condenser fans, defrost heater and sensors, door gaskets and condenser coils before testing the sealed system. Whirlpool says its refrigerators are built for indoor rooms between 55°F and 110°F, which matters for DFW garages in July and August. You get the diagnosis and a written price first, nothing is repaired until you approve it, and sealed-system repairs carry a 12-month warranty.

Common refrigerator problems

Common Whirlpool Refrigerator Problems and What Causes Them

These are the Whirlpool refrigerator problems we are called about most, with the parts a technician checks first.

SymptomCommon causes a technician checksGuide
Fridge warm but freezer still coldEvaporator fan not moving air into the fresh-food side, frost blocking the air duct from a defrost fault, damper or temperature sensor problem.Refrigerator not cooling guide
Fridge and freezer both warmCOOLING OFF or demo mode turned on, dirty condenser coils, condenser fan, start relay or compressor problem, or the unit sitting in a room above 110°F.Whirlpool COOLING OFF guide
Frost or ice on the back wall of the freezerDefrost heater, defrost thermostat or control not running the defrost cycle, or a torn door gasket letting humid air in.Refrigerator repair
Temperature alarm or flashing F codeThe fridge rose above 48°F or the freezer above 15°F for more than 1.5 hours, or the control has detected a fault. A code that returns after a reset needs diagnosis.Whirlpool COOLING OFF guide
Water leaking inside or under the fridgeFrozen or clogged defrost drain, cracked water line, loose filter housing, failed water inlet valve or drain pan out of place.Refrigerator repair
Ice maker or water dispenser not workingWater filter not locked in, kinked supply line, failed inlet valve, ice maker module or dispenser switch.Whirlpool ice maker repair
Loud buzzing, clicking or rattlingFan blade hitting ice, worn fan motor, start relay clicking on and off, loose drain pan, or an ice maker running with no water supply.Refrigerator repair
Runs all the time or cycles constantlyDusty condenser coils, weak door seal, very warm room or garage, condenser fan or a refrigerant problem.Refrigerator not cooling guide

Repair or replace

Is Your Whirlpool Refrigerator Worth Repairing?

Most Whirlpool refrigerator repairs are single parts, such as a fan motor, defrost heater, sensor, inlet valve or control board, and those usually cost far less than a new refrigerator. A compressor or sealed-system repair is the one worth weighing on an older unit. Your technician tells you the cost before any work, and when the repair approaches half the price of a comparable new refrigerator, we will say so.

Usually worth repairing

  • The refrigerator is under about 10 years old
  • The problem is a fan, defrost part, sensor, valve or board
  • It is a French door or built-in model that costs more to replace
  • The cabinet, liner and doors are in good shape

Worth weighing carefully

  • The refrigerator is more than 12 to 15 years old
  • The compressor or sealed system has failed on an older unit
  • The liner is cracked or the cabinet is rusting
  • Repair cost is more than half the price of a new refrigerator

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Food at risk

Whirlpool Refrigerator Stopped Cooling?

A refrigerator that stops cooling puts food at risk within hours. Keep the doors closed, check that cooling hasn’t been switched off at the control panel, and call us. If the fridge has been above 40°F for more than 4 hours, food safety guidance says to throw out perishable food. After-hours emergency service is available for an added fee.

How it works

How Our Whirlpool Refrigerator Repair Works

Schedule Repair
  1. Book online or call

    Tell us the style, the model number and what the refrigerator is doing, including any code or alarm on the display. A photo of the model label helps us bring the right parts.

  2. Diagnosis at your home

    Your technician checks temperatures, the controls, fans, defrost system, gaskets and condenser coils, and tests the sealed system only when those check out.

  3. Written estimate

    You get the price in writing before any work starts. Nothing is repaired until you approve it.

  4. Repair, test and warranty

    We complete the repair, confirm the refrigerator is cooling and write the warranty on your invoice: 90 days on repairs and 12 months on sealed-system work.

Signs Your Whirlpool Refrigerator Needs Repair

Dallas–Fort Worth service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work

Whirlpool Refrigerator Repair Service Area

Looking for Whirlpool refrigerator repair near you? ALAS provides Whirlpool refrigerator repair in Plano, Frisco, McKinney, Allen, Prosper, Lucas, Parker, Richardson, Dallas, Highland Park, University Park, Coppell, Flower Mound, Southlake, Westlake, Colleyville, Keller, Grapevine, Argyle and Trophy Club. Find your city below or check your ZIP code.

Whirlpool Refrigerator Repair Questions

The freezer is where the cold air is made, and a fan sends it into the fresh-food side. When the freezer stays cold but the fridge warms up, the evaporator fan, a damper, a sensor or frost from a defrost fault is usually blocking that airflow. Check that food isn’t blocking the vents, then book a diagnosis if it doesn’t recover within 24 hours.

COOLING OFF means the cooling function has been switched off, so neither section will cool even though the lights and display work. It can be turned off by accident during cleaning or after a power outage. See our COOLING OFF guide for how Whirlpool says to turn it back on.

Whirlpool says the alarm sounds when the refrigerator rises above 48°F or the freezer above 15°F for more than 1½ hours. Press Alarm to silence it, keep the doors closed and watch the temperatures. If they don’t come back down, book a repair. Whirlpool’s temperature alarm page (opens in a new tab) has the details.

Whirlpool’s support pages say a flashing F code (such as F3E1, F4E1 or F8E1) means the refrigerator should be reset: switch off the breaker or unplug it for 1 minute, restore power and make sure cooling is on. Whirlpool doesn’t name a failed part for these codes, so if the code returns, a technician has to test the system to find the cause.

Unplug the refrigerator or switch off its breaker for 1 minute, restore power, confirm cooling is turned on and watch it for a minute. Then give it up to 24 hours to reach temperature. A reset clears a control glitch, but it won’t fix a failed fan, defrost heater or compressor.

Whirlpool says its refrigerators are designed for indoor rooms between 55°F and 110°F. A DFW garage can pass 110°F in summer, which makes the compressor run constantly and can stop the fridge from holding temperature. Keep the coils clean and leave space around the unit, and call us if it can’t keep up.

On French door, top-freezer and bottom-freezer models, the label is inside the fresh-food compartment on the left wall. On side-by-side models it is on the right wall. Whirlpool’s model number guide (opens in a new tab) shows every location.

Usually, yes. Fans, defrost parts, sensors, valves and control boards are single-part repairs that cost much less than a new refrigerator. A failed compressor on a refrigerator more than 12 to 15 years old is the main case where replacement may make more sense, and your technician will tell you plainly.

ALAS is an independent repair company, not a Whirlpool authorized service provider. Whirlpool says its limited warranty typically lasts a year from delivery, so if your refrigerator is still covered, contact Whirlpool first (warranty information (opens in a new tab)). We repair Whirlpool refrigerators that are out of warranty or that you choose to have repaired independently.

Yes. Maytag, KitchenAid, Amana and JennAir are Whirlpool Corporation brands, and we repair them as well. Tell us the brand and model number when you book.

Repairs carry a 90-day warranty, or 6 months for ALAS members. Sealed-system repairs, such as compressor and refrigerant work, carry 12 months for every customer. The exact coverage is written on your invoice.

We repair Whirlpool refrigerators across Dallas–Fort Worth, including Plano, Frisco, McKinney, Allen, Dallas, Richardson, Coppell, Southlake, Keller and Grapevine. Enter your ZIP code in the service area section to check coverage.