Skip to content
ALAS Appliance Service

Sub-Zero EC 05 or EC 06 on the Panel

These two codes are about what the refrigerator is measuring rather than how hard it is working. Sub-Zero treats both as service codes with no owner fix.

— or call us directly —

Call or text us(469) 638-3215

🔒 No credit card required

Sub-Zero’s Definitions

For 600 and 700 Series refrigerators, Sub-Zero says EC 05 means the refrigerator has repeatedly read erratic temperatures. EC 06 means the evaporator thermistor has read open or shorted for more than 10 seconds or, as with EC 05, that the refrigerator has repeatedly read erratic temperatures. Sub-Zero states that customer troubleshooting is not available for either code and asks owners to share the code and current temperatures when they contact its Factory Certified Service. Source: Sub-Zero EC 05 / EC 06 answer (opens in a new tab).

Written Estimate First

Nothing is repaired until you approve it

Based in Plano

Serving homes across Dallas–Fort Worth

Real Warranty

90 days, 6 months for members

Diagnostic Credited

Toward the repair if you go ahead

Evenings and Weekends

Open daily, 8–8

What to Do Before Service

Sub-Zero lists no owner repair, so the goal is good information.

1

Write down the code

Note whether the panel shows EC 05 or EC 06 and when it first appeared.

2

Take real temperatures

Put a thermometer in each section for a few hours. Sub-Zero asks for current temperatures with the code.

3

Protect the food

If readings rise, move perishables to a cooler. FoodSafety.gov treats food above 40°F for more than 2 hours as unsafe.

With the code and readings noted, book the visit.→

When to Call a Technician

Schedule a repair if:

  • Either code is on the display
  • Readings swing several degrees
  • Frost or ice in unusual spots
  • The code returns after a reset

Written estimate first

Need the Sensor Tested?

ALAS tests thermistors, wiring and the control on site and gives you a written estimate before replacing anything. We are an independent company, so units under Sub-Zero’s warranty should start with Sub-Zero.

  • Diagnostic fee credited toward the repair
  • 90-day warranty, 6 months for members
  • Open daily, 8 AM–8 PM
Schedule Repair
Samsung refrigerator, washer and dryer

Sub-Zero EC 05 and EC 06 FAQs

Sub-Zero says the refrigerator has repeatedly read erratic temperatures.

The evaporator thermistor read open or shorted for more than 10 seconds, or the refrigerator repeatedly read erratic temperatures, according to Sub-Zero.

Sub-Zero says customer troubleshooting is not available for these codes. A thermistor is a sensor, so it has to be tested with a meter.

Sub-Zero’s article names the 600 and 700 Series refrigerators.

ALAS Appliance Repair

Book an Independent EC 05 / EC 06 Diagnosis

  • Written Estimate First
  • Diagnostic Credited
  • Real Warranty
  • Based in Plano