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ALAS Appliance Service

Bosch Refrigerator Repair for Every Style

Bosch builds French-door, bottom-freezer and built-in refrigerators in 24, 30 and 36-inch widths, and a warm one is never convenient. We find out why it stopped holding temperature and fix it in your kitchen, from the 100 Series to Benchmark.

  • Written estimate before work
  • 12 months on sealed systems
  • Built-in and panel-ready models
  • Open 7 days a week

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ALAS technician checking a refrigerator door seal in a home kitchen

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What Our Customers Say

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I don’t do reviews unless it’s excellent service. I’m so glad I found ALAS to come repair my washer/dryer. Kevin was the best, he went above and beyond to help fix our appliances, he was extremely knowledgeable, and helpful. We will continue to use this company in the future.READ MORE

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Brandon went far and beyond. He was thorough and meticulous. Thank you for a great service. I will use him again, should there be an appliance issue.READ MORE

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Huseyin from Alas Appliances Repair did an awesome job. Super friendly and honest, showed up right on time, and fixed everything without any hassle. He kept the work area really clean too, which I appreciated. If you need appliance repair, definitely give them a call.READ MORE

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Adam, the tech, was very nice, professional and knowledgeable. Communications with the company, Alas, was also very professional, as well as prompt. They always kept me informed of the repairs process, without me have to always called them. Thank you all so much!!READ MORE

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The level of service was excellent and Henry and his partner were a joy to work with, they handled all concerns very professionally and genuinely cared about their customer. 5 star rating from us.READ MORE

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Excellent service. Easy to set up an appointment and we are completely satisfied with the service. Definitely recommend and will use them again for any appliance needs.READ MORE

How We Approach a Bosch Refrigerator

Bosch refrigerators report very few codes to owners. Its US code list covers E02 for the ice maker or the controls that run ice and water, E03 for the dispenser panel, and a general E or D fault, for which Bosch says to cut power at the plug or breaker for about five minutes, then restore it. Everything else, from a warm fresh-food section to frost on the back wall, has to be traced by testing. On a Dallas–Fort Worth visit, your technician starts with what you can see and feel: door seals, how evenly the cabinet holds temperature, and whether the fans run. Then come the defrost system, the temperature sensors and the electronic control, and finally the sealed system with its compressor and refrigerant, which carries our 12-month warranty when it is the cause. On built-in Benchmark and panel-ready models, we work with the cabinetry in place and give you a written price before any repair.

Common refrigerator problems

Bosch Refrigerator Problems and Their Usual Causes

Common symptoms, and where a technician looks.

SymptomCommon causes a technician checksGuide
Fresh-food side too warmBlocked air vents, a stalled evaporator fan, a frosted coil from a defrost fault, or a door seal that no longer closes tightly.Refrigerator repair
Freezer not cold enoughOverpacked shelves blocking airflow, a fan or defrost failure, a worn gasket, or a sealed-system problem.Refrigerator repair
No ice or E02An ice maker fault or a communication issue with the ice and water controls, by Bosch’s description.Bosch E02 guide
Dispenser panel dead or E03A dispenser user interface fault, as Bosch lists it.Bosch ice maker repair
Frost on the back wallA defrost heater, sensor or control that has stopped melting the coil between cycles.Refrigerator repair
Water under the crisper drawersA frozen or clogged defrost drain sending meltwater into the cabinet instead of the drain pan.Refrigerator repair
Running constantly or loudDust on the condenser, a failing fan motor, or a compressor working harder than it should.Refrigerator repair
E or D on the displayA general fault; Bosch says to cut power at the plug or breaker for about five minutes, restore it, and call if it stays.Bosch error codes

Repair or replace

Repairing a Bosch Refrigerator: How to Decide

Most Bosch refrigerators come with Bosch’s standard first year. Built-in models are covered longer: Bosch lists a parts-only second year on the entire appliance, parts-only coverage on the electronics in years 3 through 5, and lifetime coverage for rust-through on the stainless door. A built-in unit sized to its cabinetry is also costly to replace, which tilts many decisions toward repair. On freestanding models, fans, sensors, gaskets and defrost parts are routine repairs at any age.

Usually worth repairing

  • A fan, sensor, gasket or defrost part has failed
  • It is a built-in or panel-ready model
  • Electronics fail within Bosch’s year 3–5 built-in coverage
  • The cabinet and liner are in good shape

Worth weighing carefully

  • The compressor and control have both failed
  • There is a refrigerant leak in the cabinet walls
  • It is an older freestanding unit with repeat repairs
  • The estimate approaches a new model’s price

Built-in model? Check Bosch’s longer coverage at Bosch warranty information

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Food

Bosch Refrigerator Getting Warm?

Keep the doors closed while you wait for a technician. FoodSafety.gov says a refrigerator holds food safely for about 4 hours without cooling if the door stays shut. Book online or call; after-hours visits carry an added charge.

How it works

What to Expect on a Bosch Refrigerator Visit

Schedule Repair
  1. Send the E-Nr

    Share the model number from the rating plate and describe which section is warm or what the display shows.

  2. Temperatures and airflow

    We measure each section, check seals and fans, then test defrost parts, sensors and the control.

  3. Written estimate

    You get the price in writing, and on built-in models we flag anything Bosch’s longer coverage may include.

  4. Back to temperature

    After the repair we confirm the cabinet is cooling down and record our warranty, 12 months on sealed-system work, on the invoice.

Signs Your Bosch Refrigerator Needs Service

Dallas–Fort Worth service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work

Bosch Refrigerator Repair Near You

We service Bosch refrigerators in homes across Plano, Frisco, McKinney, Allen, Prosper, Lucas, Parker, Richardson, Dallas, Highland Park, University Park, Coppell, Flower Mound, Southlake, Westlake, Colleyville, Keller, Grapevine, Argyle and Trophy Club. Find your city below or check your ZIP code.

Bosch Refrigerator Questions

The common causes are blocked vents, a fan that has stopped, a defrost fault that let the coil ice over, worn door seals, or less often a sealed-system problem. Bosch lists no owner checklist for cooling, so a technician tests each in turn.

Bosch says the icemaker is faulty or the ice water system controls have a communication issue. Reset power at the breaker for 30 seconds; see our E02 guide.

Bosch describes it as a general fault. Cut power at the plug or breaker for about five minutes, then restore it; if the message is still there, contact support or book a technician (Bosch error codes (opens in a new tab)).

French-door models in the 500 and 800 Series, 100 Series bottom-freezer models, Benchmark built-in bottom-freezer units, single-door refrigerators and freezers, and panel-ready models.

In most cases, yes. Fans, sensors, controls and gaskets are usually replaced with the unit left in its opening, and we tell you up front if a repair needs it pulled out.

Bosch’s US warranty page lists 1 year of limited coverage, parts and labor, on the entire refrigerator, followed by longer parts-only coverage on built-in models: the entire appliance in year 2, electronics in years 3 to 5, and stainless door rust-through for life (Bosch warranty information (opens in a new tab)). While that first year runs, Bosch support is the place to start. ALAS is independent, with no tie to Bosch or BSH; we take over once that coverage has lapsed, or any time you would rather have a local technician come out.

Compressor and refrigerant repairs carry our 12-month warranty for every customer; everything else is covered 90 days, or 6 months if you are an ALAS member.

FoodSafety.gov says about 4 hours with the door kept closed (FoodSafety.gov chart (opens in a new tab)).

Dallas–Fort Worth homes from Plano, Frisco and McKinney to Dallas, Irving, Grapevine, Southlake and Fort Worth.