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ALAS Appliance Service

Washer & Washing Machine Repair in Southlake, TX

Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Southlake, from Southlake Town Square and the SH 114 corridor to Timarron, Stone Lakes and Carillon.

  • Serving all of Southlake
  • Diagnostic fee credited toward your repair
  • Front-load, top-load and stacked units
  • Open 7 days a week

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ALAS technician cleaning the drain pump filter on a front-load washer

Book Washer Repair in Southlake

Washer Repair Needs in Southlake Homes

Washer repair in Southlake tends to follow the age of the house. South Ridge Lakes, Stone Lakes and Timber Lake homes date mostly from the 1990s, so many of those laundry rooms are on their second or third washer, while the supply hoses and shutoff valves behind it may be original. Rubber hoses that old can bulge or split without warning, so swapping them for braided lines is worth doing whenever the machine is pulled out.

In the larger homes of Carillon and Shady Oaks, both opened in 2012, the laundry is often upstairs, and some houses add a second laundry near the bedrooms, which raises the stakes on any leak. A drain pan with a water sensor helps. The 2020 Census counted more than four in five Southlake households as married couples, and weekends at the Bob Jones Park soccer fields or near Grapevine Lake send muddy uniforms and damp towels into family-sized loads.

Common washer problems

What’s Wrong With Your Washer?

The washer problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Washer won’t drainClogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock
Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.

Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock

Schedule a diagnosis
Washer won’t spin or agitateWorn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board
Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.

Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board

Schedule a diagnosis
Washer is leaking waterTorn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent
Shut off the water valves behind the washer and check the hoses and door seal for tears.

Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent

Schedule a diagnosis
Washer won’t start or stops mid-cycleDoor lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault
Note any error code on the display. It tells our technician where to start.

Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault

Schedule a diagnosis
See every washer symptom and cause

The complete washer repair guide

Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Washer Leaking or Flooding?

A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Southlake.

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Essential Home Care

$49/mo
1HVAC
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$79/mo
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  • ✓20% off all repair labor
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Southlake Washer Repair FAQs

Yes. ALAS repairs washers for Southlake homes and rental properties, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake.

We serve Southlake ZIP code 76092 and the parts of Southlake in ZIP codes 76051, 76248 and 76262. Enter your ZIP code on this page to confirm service at your address.

It is common with front-loaders, and a warm North Texas laundry room helps mildew grow. Detergent and fabric softener residue builds up in the gasket folds, the dispenser drawer and the pump filter. A monthly hot cleaning cycle, a wipe of the gasket and a door left ajar between loads usually clear it up. If water stays in the drum or the smell returns quickly, the drain system needs a closer look.

If they are the original rubber type, it is a sensible step. Stone Lakes was built out by about 1997, so original hoses there could be close to thirty years old. Look for bulges, cracks or rust at the fittings, and make sure the shutoff valves still turn. We can check both during a washer repair visit.

Yes. Along with mainstream brands, we work on premium front-load washers, including compact European models such as Miele that some larger homes use for a second laundry. These machines depend on precise sensors, door locks and drain pumps, so share the model and any error message ahead of time, which lets us bring the right parts.

Southlake service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Southlake

Southlake Neighborhoods We Serve

ALAS provides washer repair across Southlake, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake, covering ZIP code 76092 and the Southlake portions of 76051, 76248 and 76262. Check your ZIP code to confirm service at your address.

Washer Brands We Repair

Miele appliance brand serviceLG appliance brand serviceBosch appliance brand serviceKitchenAid appliance brand serviceSamsung appliance brand serviceFrigidaire appliance brand serviceGE appliance brand serviceElectrolux appliance brand serviceFisher and Paykel appliance brand serviceWhirlpool appliance brand serviceMaytag appliance brand serviceAmana appliance brand serviceCafe appliance brand serviceMonogram appliance brand service