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Ice Maker & Ice Machine Repair in Southlake, TX
No ice, slow ice, leaking or cloudy cubes? ALAS Appliance Repair fixes refrigerator ice makers and built-in undercounter ice machines, including clear-ice and outdoor kitchen models, across Southlake, from Southlake Town Square and the SH 114 corridor to Timarron, Stone Lakes and Carillon.
- Serving all of Southlake
- Diagnostic fee credited toward your repair
- Refrigerator, undercounter and clear-ice models
- Open 7 days a week
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Book Ice Maker Repair in Southlake
Ice Maker Repair Needs in Southlake Homes
Ice in Southlake homes comes from more than the refrigerator. Many larger houses in Timarron, Monticello Estates and Shady Oaks have built-in undercounter ice machines in bars, game rooms or outdoor kitchens, some of them made to produce clear ice for entertaining. Built-in Sub-Zero refrigerators bring their own ice maker repair needs. Every one of these machines depends on a steady water supply, a working drain and clear airflow, and trouble with any of the three slows or stops production.
Water is the other factor. Fort Worth supplies Southlake from six lakes and river sources, and the minerals it carries collect in inlet valves, fill tubes and the water distribution parts of an undercounter machine. Changing filters on schedule and cleaning or descaling an ice machine as the manufacturer suggests helps a great deal. Outdoor units on Southlake patios also fight summer heat, which cuts their output on the hottest afternoons and makes a dusty condenser grille a bigger problem.
Our Plano-based technicians cover Southlake from Southlake Town Square and the State Highway 114 and Southlake Boulevard corridors to Timarron, Stone Lakes, South Ridge Lakes, Carillon and the Bob Jones Park area.
Common ice maker problems
What’s Wrong With Your Ice Maker?
The ice maker problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| No ice at all | Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board | Make sure the ice maker is switched on and the water valve is open. A new ice maker can take up to 24 hours to make its first batch.Possible causes a technician checks: Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board Schedule a diagnosis |
| Slow ice or small, hollow cubes | Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser | Replace an expired water filter. Reverse-osmosis systems often lower water pressure too much for an ice maker.Possible causes a technician checks: Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser Schedule a diagnosis |
| Leaking water | Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level | Turn off the water supply valve and check the line behind or under the unit.Possible causes a technician checks: Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level Schedule a diagnosis |
| Ice maker won’t stop or overflows | Failed bin sensor or shut-off arm, dirty optical sensors, control board fault | Check that the shut-off arm moves freely and the bin is seated correctly.Possible causes a technician checks: Failed bin sensor or shut-off arm, dirty optical sensors, control board fault Schedule a diagnosis |
The complete ice maker repair guide
Our main ice maker repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Ice Maker Leaking Water?
A leaking ice maker or water line can soak cabinets, hardwood and subfloors before you see it. Take these steps while you wait. After-hours emergency service is available for an added fee in Southlake.
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Southlake Ice Maker Repair FAQs
Yes. ALAS repairs ice makers for Southlake homes and rental properties, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake.
We serve Southlake ZIP code 76092 and the parts of Southlake in ZIP codes 76051, 76248 and 76262. Enter your ZIP code on this page to confirm service at your address.
Small or cloudy cubes often point to scale on the evaporator or water distribution parts, a partly blocked filter, or an inlet valve that is not filling fully. Southlake’s water carries enough hardness to cause this over time. Run the cleaning cycle as the manual directs and replace the filter. If production stays low, a technician should check it.
Yes. Timarron was laid out around wooded terrain along Big Bear Creek, and outdoor ice machines near trees pull leaves and dust into their front grilles. Hot air around the condenser slows freezing too. Keep the grille clear and shade the unit if you can. If it stops making ice, leaks or the drain backs up, schedule a diagnosis.
Yes. Ice makers in built-in refrigerators fail for the same reasons as others: a frozen fill tube, a failed inlet valve, a clogged filter or a faulty ice maker module. Confirm the ice maker’s on-off control is set to on and the water filter is not overdue. If ice still does not form, we diagnose it and explain the repair before any work.
Where we work in Southlake
Southlake Neighborhoods We Serve
ALAS provides ice maker repair across Southlake, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake, covering ZIP code 76092 and the Southlake portions of 76051, 76248 and 76262. Check your ZIP code to confirm service at your address.
Southlake service directory
More Repair Services in Southlake
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Southlake.
Home appliance repair in Southlake
Ice Maker Brands We Repair
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