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Talk to an expert
(469) 638-3215Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Grapevine, from Historic Main Street and the SH 114 corridor to Countryside Estates, Winding Creek Estates and Lake Grapevine.
Business Profile

Washer repair in Grapevine looks different in a compact home than in a large two-story one. Woods Addition, north of downtown near Silverlake Elementary, built out around 1987 with about 224 homes averaging roughly 1,600 square feet. In homes that size, the washer usually sits in a utility room off the kitchen or garage, often in a narrow space where hoses are pressed against the wall. Kinked or crowded hoses wear faster, and a slow drip behind the machine can soak drywall and flooring before anyone notices it.
Houses that are well over thirty years old may still have their original shutoff valves and drain standpipes, even if the washer itself has been replaced. A valve that will not turn fully, or a standpipe that backs up during the spin cycle, is worth fixing along with the washer. Grapevine water also leaves mineral grit in the inlet screens where the hoses attach. When you call, tell us the washer type, where it sits in the house and any code on the display.
Our Plano-based technicians cover Grapevine from Historic Main Street and the SH 114, SH 121 and SH 26 corridors to Woods Addition, Dove Crossing, Countryside Estates, Winding Creek Estates, Western Oaks and the Lake Grapevine shoreline.
Common washer problems
The washer problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Washer won’t drain | Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock | Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock Schedule a diagnosis |
| Washer won’t spin or agitate | Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board | Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board Schedule a diagnosis |
| Washer is leaking water | Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent | Shut off the water valves behind the washer and check the hoses and door seal for tears.Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent Schedule a diagnosis |
| Washer won’t start or stops mid-cycle | Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault | Note any error code on the display. It tells our technician where to start.Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault Schedule a diagnosis |
Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Grapevine.
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Yes. ALAS repairs washers for Grapevine homes and rental properties, including Historic Downtown Grapevine and Main Street, Woods Addition, Hyland Greens, Dove Crossing, Countryside Estates, Winding Creek Estates, Western Oaks, Silver Lake Addition and the Lake Grapevine shoreline.
We serve Grapevine ZIP code 76051 and the part of Grapevine in ZIP code 76092 along the Southlake line. Enter your ZIP code on this page to confirm service at your address.
In most cases, yes. We pull the washer forward far enough to reach the back panel, hoses and drain, and many repairs can be finished in place. Clear the floor in front of the machine before the visit. If the doorway is narrow and the washer has to come out, we explain that before starting.
If that valve cannot fully close, you lose the one fast way to stop water from a burst hose. If it is stiff, leaking at the stem or corroded, replacement is sensible, and that is plumbing work. We can point out the problem during the washer visit so you can plan the fix.
Repair cost depends on the failed part, not the washer style. Front-loaders more often need door boot, bearing or drain pump work, while top-loaders more often need lid switch, coupler or pump repairs. We diagnose the machine first and give you a written estimate, so you can compare the repair with replacement before deciding.
Where we work in Grapevine
ALAS provides washer repair across Grapevine, including Historic Downtown Grapevine and Main Street, Woods Addition, Hyland Greens, Dove Crossing, Countryside Estates, Winding Creek Estates, Western Oaks, Silver Lake Addition and the Lake Grapevine shoreline, covering ZIP code 76051 and the Grapevine portion of 76092. Check your ZIP code to confirm service at your address.
Grapevine service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Grapevine.