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ALAS Appliance Service

Refrigerator Repair in Southlake, TX

Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across Southlake, from Southlake Town Square to Timarron, Carillon and Monticello Estates.

  • Serving all of Southlake
  • All major brands, including Sub-Zero
  • Up to 12-month warranty

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ALAS technician checking a refrigerator door seal in a home kitchen

Book Your Refrigerator Repair in Southlake

Refrigerator Repair Needs in Southlake Homes

Refrigerator repair in Southlake often means built-in equipment. In Timarron, Monticello Estates, Carillon and Shady Oaks, many kitchens have built-in Sub-Zero units, matched refrigerator and freezer columns hidden behind custom panels, and refrigerator drawers set into the island. These units are fitted tightly into the cabinetry and breathe through a grille at the top or the toe kick, so a blocked grille or a dusty condenser can make a well-made refrigerator run warm long before any part has failed.

Kitchens in South Ridge Lakes and Stone Lakes, both completed by the late 1990s, more often hold freestanding French-door or side-by-side models, many of them second or third replacements. Minerals in the water clog filters and inlet valve screens, so the first sign is often a weak dispenser stream or an ice bin that stays empty. Before you book, find the model number on the inside label and note the main symptom: warm shelves, no ice, no water or a new noise. Anything involving the sealed system or refrigerant should be handled by a technician.

Symptoms and causes

Common Refrigerator Problems and What Causes Them

The refrigerator problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Refrigerator not cooling, freezer still coldIced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed.Refrigerator not cooling
Refrigerator and freezer both warmDirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak.Refrigerator not cooling
Leaking water inside or onto the floorClogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing.
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Possible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing.

Schedule a diagnosis
Ice maker or water dispenser not workingFaulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm.
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Possible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm.

Schedule a diagnosis
See every refrigerator symptom and cause

The complete refrigerator repair guide

Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Refrigerator Stopped Cooling? Get Help Today.

Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in Southlake.

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Preventive maintenance, priority service, and repair savings — all under one membership.

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Silver

Essential Home Care

$49/mo
1HVAC
5Appliances
6moWarranty
  • ✓1 HVAC system — spring & fall visits
  • ✓Up to 5 major appliances
  • ✓1 annual appliance check-up
  • ✓15% off all repair labor
  • ✓HVAC diagnostic just $69
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Gold

Premium Home Care

$79/mo
2HVAC
8Appliances
6moWarranty
  • ✓Up to 2 HVAC systems covered
  • ✓Up to 8 major appliances
  • ✓1 free HVAC diagnostic/year
  • ✓20% off all repair labor
  • ✓Priority scheduling
ELITE PROTECTION

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Elite Home Protection

$129/mo
3HVAC
12Appliances
6moWarranty
  • ✓Up to 3 HVAC systems covered
  • ✓Up to 12 major appliances
  • ✓Twice-yearly appliance maintenance
  • ✓30% off all repair labor
  • ✓Premium member routing

Southlake Refrigerator Repair FAQ

Yes. ALAS repairs refrigerators for Southlake homes and rental properties, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake.

We serve Southlake ZIP code 76092 and the parts of Southlake in ZIP codes 76051, 76248 and 76262. Enter your ZIP code on this page to confirm service at your address.

Yes. Panel-ready built-ins are usually anchored to the surrounding cabinetry, and the panels are often custom millwork matched to the kitchen. We protect the panels and the floor, explain what has to come out to reach the problem, and give you a written estimate before any repair begins. We also serve homes in neighboring Westlake.

Paired column units each have their own compressor, fans and controls, so one column can fail while the other keeps working normally. Common causes are a failed evaporator fan, a defrost problem or a control fault in the warm column. Make sure the grille on that column is open and its door seals all the way, then book a diagnosis if that column stays warm overnight.

Yes. Many Southlake households keep an extra refrigerator or freezer in the garage for gatherings and busy weekends. During a Texas summer, garage temperatures can climb past 100°F, and an indoor-rated unit then runs nearly all the time. Garage-ready models cope better. We can tell you whether the unit is worth repairing or whether its location is the real problem.

Southlake service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Southlake

Southlake Neighborhoods We Serve

ALAS provides refrigerator repair across Southlake, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake, covering ZIP code 76092 and the Southlake portions of 76051, 76248 and 76262. Check your ZIP code to confirm service at your address.

Refrigerator Brands We Repair

Miele appliance brand serviceLG appliance brand serviceBosch appliance brand serviceThermador appliance brand serviceKitchenAid appliance brand serviceSamsung appliance brand serviceFrigidaire appliance brand serviceGE appliance brand serviceElectrolux appliance brand serviceFisher and Paykel appliance brand serviceSub-Zero appliance brand serviceWhirlpool appliance brand serviceMaytag appliance brand serviceAmana appliance brand serviceBertazzoni appliance brand serviceU-Line appliance brand serviceTrue Residential appliance brand serviceHestan appliance brand serviceCafe appliance brand serviceMonogram appliance brand serviceDacor appliance brand serviceJennAir appliance brand serviceViking appliance brand service