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(469) 638-3215Gas burner won’t light, glass-top element stuck on high, or induction not heating your pan? ALAS Appliance Repair fixes gas, electric, glass-top, induction and downdraft cooktops across Southlake, from Southlake Town Square and the SH 114 corridor to Timarron, Stone Lakes and Carillon.
Business Profile

Cooktops in Southlake range from smooth-top electrics in 1990s kitchens to pro-style gas rangetops from Wolf and Thermador and wide induction cooktops set into islands in Carillon, Shady Oaks and Timarron. Wolf cooktop repair often involves burners that click without lighting, which usually points to moisture or spillover around the igniter, a cracked igniter or a worn spark module. Induction units more often show error codes tied to cooling fans, temperature sensors or the cookware itself.
Many rangetops in larger Southlake homes also have built-in griddles or grills, which add their own burners, thermostats and grease paths to keep clean. For any cooktop, wipe spills promptly and keep burner caps seated correctly. Should a gas odor appear with every burner off, shut the supply valve only if it is safely within reach, head outdoors and contact the gas utility from there. Gas line and valve work, and internal testing on electric and induction units, belongs with a technician.
Our Plano-based technicians cover Southlake from Southlake Town Square and the State Highway 114 and Southlake Boulevard corridors to Timarron, Stone Lakes, South Ridge Lakes, Carillon and the Bob Jones Park area.
Common cooktop problems
The cooktop problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Gas burner won’t light | Clogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module | Make sure the burner cap sits flat and the ports are clean and dry.Possible causes a technician checks: Clogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module Schedule a diagnosis |
| Burner keeps clicking after it lights | Moisture in the igniter or switch, failed spark switch, food debris around the igniter | After a spill, let the burner dry for a few hours before using it again.Possible causes a technician checks: Moisture in the igniter or switch, failed spark switch, food debris around the igniter Schedule a diagnosis |
| Yellow, weak or uneven gas flame | Clogged burner ports, dirty air shutter, incorrect gas pressure or orifice | A healthy flame is blue. A flame that stays yellow should be checked promptly.Possible causes a technician checks: Clogged burner ports, dirty air shutter, incorrect gas pressure or orifice Schedule a diagnosis |
| Electric element won’t heat | Burned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter | Try another element and check the breaker. One dead element usually means a single failed part.Possible causes a technician checks: Burned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter Schedule a diagnosis |
Our main cooktop repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Most cooktop problems can wait for a scheduled visit, but these can’t. Follow these steps first, then call us. After-hours emergency service is available for an added fee in Southlake.
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Yes. ALAS repairs cooktops for Southlake homes and rental properties, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake.
We serve Southlake ZIP code 76092 and the parts of Southlake in ZIP codes 76051, 76248 and 76262. Enter your ZIP code on this page to confirm service at your address.
Continuous clicking usually means the igniter switch or spark module senses a short, often from moisture after cleaning or a boil-over. Give the surface time to dry completely, then check that each cap rests level on its burner base. If the clicking continues, the switch, wiring or module may need replacement, which a technician should handle.
Induction cooktops rely on cooling fans that draw air from under the unit, often through the island cabinet. Make sure nothing blocks the space below, such as stored pans or a drawer pushed tight against the cooktop, and confirm your cookware is magnetic. If the error returns, a fan, sensor or power board may have failed.
Yes. Griddles and grills on pro-style rangetops have their own burners and thermostats, and grease buildup can affect ignition and temperature control. Tell us the brand, the width and which section has trouble. Rangetops in newer Southlake homes are usually recent enough that parts are easy to find, while older units can take longer to source.
Where we work in Southlake
ALAS provides cooktop repair across Southlake, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake, covering ZIP code 76092 and the Southlake portions of 76051, 76248 and 76262. Check your ZIP code to confirm service at your address.
Southlake service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Southlake.