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(469) 638-3215Dishwasher not draining, leaking, leaving dishes dirty or showing an error code? ALAS Appliance Repair fixes built-in, drawer and portable dishwashers across Southlake, from Southlake Town Square and the SH 114 corridor to Timarron, Stone Lakes and Carillon.
Business Profile

Many larger Southlake kitchens, particularly in Carillon, Shady Oaks and Timarron, use panel-ready dishwashers from brands such as Miele, Thermador and Bosch Benchmark, mounted flush behind a custom cabinet panel, and some kitchens put an extra dishwasher or drawer units by the bar sink. Because the panel hides the controls and the tub sits tight between cabinets, reaching a leak or a drain pump takes care. Mention a custom panel when you book a Miele dishwasher repair or service on any built-in model.
Water plays a part too. Southlake buys treated water from Fort Worth, and the city’s water quality report puts its hardness at roughly 112 to 160 parts per million. That is enough to leave white film on glasses and scale inside spray arms and filters, especially in homes without a softener. Rinse aid, a monthly filter cleaning and an occasional descaling cycle help. If the dishwasher stops draining, leaks at the door or shows an error code, it needs a closer look.
Our Plano-based technicians cover Southlake from Southlake Town Square and the State Highway 114 and Southlake Boulevard corridors to Timarron, Stone Lakes, South Ridge Lakes, Carillon and the Bob Jones Park area.
Common dishwasher problems
The dishwasher problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Dishwasher won’t drain or has standing water | Clogged filter, blocked drain hose or air gap, failed drain pump, garbage disposal knockout plug still in place | Clean the filter at the bottom of the tub and run the garbage disposal, then try a drain cycle.Possible causes a technician checks: Clogged filter, blocked drain hose or air gap, failed drain pump, garbage disposal knockout plug still in place Schedule a diagnosis |
| Dishwasher is leaking | Worn door gasket, cracked tub or sump, loose inlet or drain hose, failed pump seal, wrong detergent causing suds | Turn off the water valve under the sink and switch off the dishwasher breaker. Use only automatic dishwasher detergent.Possible causes a technician checks: Worn door gasket, cracked tub or sump, loose inlet or drain hose, failed pump seal, wrong detergent causing suds Schedule a diagnosis |
| Dishes come out dirty | Clogged spray arms or filter, failed wash motor, low water fill, weak inlet valve, hard water scale | Clean the filter and spray arm holes, and run the kitchen faucet hot before starting a cycle.Possible causes a technician checks: Clogged spray arms or filter, failed wash motor, low water fill, weak inlet valve, hard water scale Schedule a diagnosis |
| Dishwasher won’t start | Door latch or switch failure, blown thermal fuse, control lock on, failed control board, tripped breaker | Check that the door latches fully and the control lock or child lock is off.Possible causes a technician checks: Door latch or switch failure, blown thermal fuse, control lock on, failed control board, tripped breaker Schedule a diagnosis |
Our main dishwasher repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A dishwasher leak can soak into cabinets, subfloors and hardwood before you see it. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Southlake.
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Yes. ALAS repairs dishwashers for Southlake homes and rental properties, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake.
We serve Southlake ZIP code 76092 and the parts of Southlake in ZIP codes 76051, 76248 and 76262. Enter your ZIP code on this page to confirm service at your address.
Yes. We work on panel-ready Miele, Thermador, Bosch and similar built-in dishwashers. The decorative panel is usually fastened to the door from the inside, and the unit is secured to the countertop or the cabinets beside it. We protect the panel and nearby finishes while we work, and you get a diagnosis and written estimate before any repair.
It can help. The Fort Worth water delivered to Southlake falls in the moderately hard to hard range, enough to build scale over time. Some premium European dishwashers also have a built-in softener with a hardness setting that should match local water. We can check those settings during a visit, while a plumber can advise on a whole-house system.
Largely, yes. Dish drawers work like compact dishwashers, with their own pump, filter and seals in each drawer, so the repair approach is similar. They are often set into an island with little room behind them. Clean the filter in the affected drawer first. If water still stands in it, the drain pump or hose likely needs service.
Where we work in Southlake
ALAS provides dishwasher repair across Southlake, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake, covering ZIP code 76092 and the Southlake portions of 76051, 76248 and 76262. Check your ZIP code to confirm service at your address.
Southlake service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Southlake.