Yes. ALAS repairs walk-in coolers for Southlake restaurants, cafes, senior living communities and other businesses, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake.
Commercial Walk-In Cooler Repair in Southlake, TX
Walk-in cooler running warm, icing up or leaking water? ALAS Appliance Repair diagnoses and repairs walk-in coolers for restaurants, hotels, senior living communities and other businesses across Southlake, with after-hours emergency service available.
- Serving all of Southlake
- Written quote before work begins
- After-hours emergency service
- 12-month sealed-system warranty
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Walk-In Cooler Repair Needs in Southlake Restaurants and Kitchens
Southlake’s busiest commercial kitchens are concentrated in Southlake Town Square, which opened in 1999 around Town Hall and the public library and roughly doubled in size with a second phase in 2006. About two dozen restaurants operate there. A walk-in cooler installed with the original blocks and never replaced is now in its third decade of service, so door heaters, gaskets, evaporator fan motors and condensing units are common repair points in those buildings.
Kitchens along Southlake Boulevard and State Highway 114 tend to occupy newer freestanding buildings and retail centers, with condensing units on the roof or a back pad. Either way, watch the daily signs: ice on the evaporator, water on the floor, doors that do not close by themselves, and a thermometer that creeps upward. Under the FDA Food Code, refrigerated food must stay at 41°F or below. When the reading climbs, limit door openings, shift the most perishable items to another box and get a technician scheduled.
Our Plano-based technicians cover Southlake from Southlake Town Square and the State Highway 114 and Southlake Boulevard corridors to Timarron, Stone Lakes, South Ridge Lakes, Carillon and the Bob Jones Park area.
Common walk-in cooler problems
What’s Wrong With Your Walk-In Cooler?
The walk-in cooler problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Running warm or not holding temperature | Dirty condenser coil, failed condenser or evaporator fan motor, iced evaporator, low refrigerant from a leak, failing compressor or contactor | Check a thermometer inside the box, not only the display, and make sure stacked product isn’t blocking the evaporator fans.Possible causes a technician checks: Dirty condenser coil, failed condenser or evaporator fan motor, iced evaporator, low refrigerant from a leak, failing compressor or contactor Schedule a diagnosis |
| Ice building on the evaporator coil | Failed defrost heater, timer or termination thermostat, leaking door gasket, door left open, low refrigerant, blocked airflow | Don’t chip ice off the coil. Note the box temperature and call for a defrost check.Possible causes a technician checks: Failed defrost heater, timer or termination thermostat, leaking door gasket, door left open, low refrigerant, blocked airflow Schedule a diagnosis |
| Water pooling on the floor | Clogged or frozen drain line, failed drain line heater, cracked drain pan, evaporator not draining after defrost | Clear the area for slip safety and check whether the water is coming from the evaporator above.Possible causes a technician checks: Clogged or frozen drain line, failed drain line heater, cracked drain pan, evaporator not draining after defrost Schedule a diagnosis |
| Condensing unit runs constantly | Dirty condenser in summer heat, low refrigerant, door seal leaks, worn compressor, thermostat or sensor out of calibration | Look at the condenser coil outside or on the roof. Lint, cottonwood and debris build up quickly in Southlake.Possible causes a technician checks: Dirty condenser in summer heat, low refrigerant, door seal leaks, worn compressor, thermostat or sensor out of calibration Schedule a diagnosis |
The complete walk-in cooler repair guide
Our main walk-in cooler repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Walk-In Cooler Above Safe Temperature?
If the box is climbing past 41°F, the FDA Food Code cold-holding limit, act quickly to protect your product. After-hours and emergency service is available at an additional charge in Southlake.
Southlake Walk-In Cooler Repair FAQs
We serve Southlake ZIP code 76092 and the parts of Southlake in ZIP codes 76051, 76248 and 76262. Enter your ZIP code on this page to confirm service at your address.
Yes. We work with restaurant kitchens throughout Southlake Town Square and along the nearby corridors. Many Town Square buildings have retail below and offices above, so condensing units are often on the roof. Tell us how to reach the equipment and whether property management needs to arrange roof access, and we will plan the visit around your busiest periods.
Yes. Hotels with banquet and event space, such as the 248-room Hilton Dallas/Southlake Town Square with about 18,000 square feet of meeting space, typically depend on several walk-ins to prepare for events. We serve hotel kitchens across Southlake. When you call, tell us which box is warm, its current reading and whether an event is coming up.
A running condensing unit with a warm box usually means poor airflow or poor heat transfer. Look for ice on the evaporator coil, a stopped evaporator fan, a dirty condenser coil or a door left ajar. Summer heat on a roof or back pad makes a dirty condenser worse. If the temperature keeps rising, keep the door closed and call for service.
Where we work in Southlake
Southlake Neighborhoods We Serve
ALAS provides walk-in cooler repair across Southlake, including Southlake Town Square, Timarron, Stone Lakes, South Ridge Lakes, Monticello Estates, Carillon, Shady Oaks, Timber Lake and the Bob Jones Park area near Grapevine Lake, covering ZIP code 76092 and the Southlake portions of 76051, 76248 and 76262. Check your ZIP code to confirm service at your address.
Southlake service directory
More Repair Services in Southlake
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Southlake.