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- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

Talk to an expert
(469) 638-3215Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Trophy Club, from Trophy Club Plaza and the SH 114 corridor to Hogan’s Glen, Eagles Ridge and The Highlands.
Business Profile

Washer repair in Trophy Club often comes down to the plumbing behind the machine. In the original sections along Trophy Club Drive and Oak Hill, where listed homes date from 1978 and 1979, the laundry room may have outlived several washers while keeping its original shutoff valves. Valves that have not been turned in years can seize or drip when finally moved. Replacing old rubber supply hoses with braided lines is a simple step whenever the washer is pulled out.
Trophy Club households run a lot of laundry. The 2020 Census counted 4,566 households in town, and about 45 percent had children under 18, so soccer kits from Harmony Park, Byron Nelson High School practice gear and lake towels from Trophy Club Park go through the wash every week. Heavy, mixed loads strain suspension springs, shock absorbers and drive parts. Sorting heavy items from light ones and avoiding overstuffed drums helps the machine last.
Our Plano-based technicians cover Trophy Club from Trophy Club Plaza and the State Highway 114 and Trophy Club Drive corridors to the original sections around the country club, Hogan’s Glen, Eagles Ridge, The Highlands and the Trophy Club Park area.
Common washer problems
The washer problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Washer won’t drain | Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock | Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock Schedule a diagnosis |
| Washer won’t spin or agitate | Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board | Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board Schedule a diagnosis |
| Washer is leaking water | Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent | Shut off the water valves behind the washer and check the hoses and door seal for tears.Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent Schedule a diagnosis |
| Washer won’t start or stops mid-cycle | Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault | Note any error code on the display. It tells our technician where to start.Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault Schedule a diagnosis |
Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Trophy Club.
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Yes. ALAS repairs washers for Trophy Club homes and rental properties, including the original Trophy Club sections around the country club, Oak Hill, The Summit, Lakes of Trophy Club, Hogan’s Glen, Eagles Ridge, The Highlands at Trophy Club and the Trophy Club Park area on Grapevine Lake.
We serve Trophy Club ZIP code 76262, which the town shares with neighboring Roanoke and Westlake. Enter your ZIP code on this page to confirm service at your address.
A washer that moves during spin is usually unbalanced or not level. Check that all four feet touch the floor and the locking nuts are tight, then rearrange the load so heavy items are spread out. If it still shakes with a normal load, worn shock absorbers, suspension rods or a drum bearing may be the cause.
It is a sensible precaution. Many homes in The Highlands at Trophy Club, built from about 2009 on, have finished living space close to the laundry room, so a slow leak can do real damage before anyone sees it. A pan connected to a drain, or paired with a water sensor, gives you warning early.
Yes. Towels and swimwear from a day at Grapevine Lake can carry sand and small debris into the pump filter, and a clogged filter is a common reason a front-loader stops draining. Many models let you open a small panel at the bottom front to clear it. If the drum still holds water after that, the pump or a control may be at fault.
Where we work in Trophy Club
ALAS provides washer repair across Trophy Club, including the original Trophy Club sections around the country club, Oak Hill, The Summit, Lakes of Trophy Club, Hogan’s Glen, Eagles Ridge, The Highlands at Trophy Club and the Trophy Club Park area on Grapevine Lake, covering ZIP code 76262, which Trophy Club shares with neighboring Roanoke and Westlake. Check your ZIP code to confirm service at your address.
Trophy Club service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Trophy Club.