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(469) 638-3215Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Colleyville, from the Village at Colleyville and the SH 26 corridor to Montclair Parc, Ross Downs Estates and Whittier Heights.
Business Profile

Highland Meadows, north of Hall-Johnson Road and west of Pool Road, finished building out around 1995 with about 369 homes, and Woodland Hills followed around 1997 with roughly 476 more. Many of those houses are on their second or third washer by now, and the laundry hookups behind them are original. Rubber fill hoses from that era can crack with age, so if yours have never been replaced, braided stainless hoses are an inexpensive bit of insurance against a flooded floor.
Laundry loads in Colleyville skew toward pool towels, sports gear and heavy bedding, and front-loaders that handle a lot of towels tend to collect lint, sunscreen residue and mildew in the door boot and drain pump filter. The city’s moderately hard water adds scale to inlet screens and detergent drawers. Before calling about a washer that will not drain or spin, clean the pump filter and check for a sock wedged in the boot. If the drum leaks, rumbles or throws a code, note the code and the model number.
Our Plano-based technicians cover Colleyville from the Village at Colleyville and the Colleyville Boulevard, Glade Road and Hall-Johnson Road corridors to Montclair Parc, Ross Downs Estates, Highland Meadows, Whittier Heights and the Reserve at Colleyville.
Common washer problems
The washer problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Washer won’t drain | Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock | Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock Schedule a diagnosis |
| Washer won’t spin or agitate | Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board | Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board Schedule a diagnosis |
| Washer is leaking water | Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent | Shut off the water valves behind the washer and check the hoses and door seal for tears.Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent Schedule a diagnosis |
| Washer won’t start or stops mid-cycle | Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault | Note any error code on the display. It tells our technician where to start.Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault Schedule a diagnosis |
Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Colleyville.
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Yes. ALAS repairs washers for Colleyville homes and rental properties, including the Village at Colleyville, Montclair Parc, Ross Downs Estates, Highland Meadows, Woodland Hills, Whittier Heights, the Reserve at Colleyville, Colleyville Estates and Heritage Oaks.
We serve Colleyville ZIP code 76034 and the part of Colleyville in ZIP code 76092. Enter your ZIP code on this page to confirm service at your address.
It is worth a look. Valves and supply boxes installed in the mid-1990s can seize or weep, and a valve that will not close makes any washer repair harder. If a valve drips when turned or will not shut off fully, a plumber should replace it. During a washer visit we check the hoses and connections and point out anything that looks like it may fail soon.
Yes. Somerset Manor homes date from around 2016 and sit on smaller lots than most of Colleyville, often with a two-story plan and a compact laundry room. Stacked pairs and tight closets are common in homes like these. Let us know the layout when you book so we can plan how to reach the back of the machine without damaging trim or flooring.
The smell usually comes from water and lint trapped in the door boot folds and the drain pump filter, which a cleaning cycle does not fully reach. Wipe inside the boot, open the small access panel at the bottom front and clean the filter, then leave the door and dispenser drawer open between loads. Using less detergent also helps. If odors persist, the drain hose may hold standing water.
Where we work in Colleyville
ALAS provides washer repair across Colleyville, including the Village at Colleyville, Montclair Parc, Ross Downs Estates, Highland Meadows, Woodland Hills, Whittier Heights, the Reserve at Colleyville, Colleyville Estates and Heritage Oaks, covering ZIP code 76034 and the Colleyville portion of 76092. Check your ZIP code to confirm service at your address.
Colleyville service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Colleyville.