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(469) 638-3215Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Flower Mound, from Lakeside and the Long Prairie Road corridor to Wellington, Bridlewood and the Cross Timbers estates.
Business Profile

Washer repair in Flower Mound often starts with the age of the house. Lake Forest, near Rheudasil Park and the Stone Creek trails, has homes from the early 1990s, and some still use the original laundry box and shutoff valves behind the machine. Those valves can seize or weep after decades, and a stiff valve can crack when someone finally turns it. If you are replacing a washer in an older Flower Mound home, it is worth having the valves and hoses checked at the same time.
Wellington Estates homes from the mid-2000s and the newer villages of Canyon Falls more often put the laundry room upstairs, near the bedrooms. There, a drain hose that slips from the standpipe or a failing tub seal can damage drywall and ceilings below. A drain pan with a line to a drain, braided steel supply hoses and a leak sensor are simple safeguards. Before you call, jot down the model number, whether it loads from the front or top, and the symptoms you are seeing.
Our Plano-based technicians cover Flower Mound from Lakeside and Parker Square along Long Prairie Road (FM 2499) and Cross Timbers Road (FM 1171) to Timbercreek, Wellington, Bridlewood, Montalcino Estates and Canyon Falls.
Common washer problems
The washer problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Washer won’t drain | Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock | Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock Schedule a diagnosis |
| Washer won’t spin or agitate | Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board | Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board Schedule a diagnosis |
| Washer is leaking water | Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent | Shut off the water valves behind the washer and check the hoses and door seal for tears.Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent Schedule a diagnosis |
| Washer won’t start or stops mid-cycle | Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault | Note any error code on the display. It tells our technician where to start.Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault Schedule a diagnosis |
Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Flower Mound.
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Yes. ALAS repairs washers for Flower Mound homes and rental properties, including Timbercreek, Lake Forest, Wellington, Wellington Estates, Bridlewood, Wichita Creek Estates, Lakeside, Montalcino Estates, the Cross Timbers estates and the Flower Mound sections of Canyon Falls.
We serve Flower Mound ZIP codes 75022 and 75028, plus the Flower Mound sections of Canyon Falls that carry Argyle 76226 addresses. Enter your ZIP code on this page to confirm service at your address.
Turn off both supply valves and unplug the washer, then soak up standing water and check the ceiling below for sagging drywall. Do not run another load. We can find the source, whether a hose, door boot, tub seal or drain problem, and repair it so the laundry room can be used again with confidence.
Lake towels and swimsuits carry silt, sunscreen and organic matter that settle in the door boot and drain pump filter. Warm weather speeds up mildew. Rinse lake gear before washing, run a cleaning cycle monthly, wipe the boot and leave the door open. If odor returns quickly or water sits in the drum, the drain path needs inspection.
Yes. We cover the east side of Flower Mound in ZIP code 75028, including Timbercreek near Forest Vista Elementary and the neighborhoods around Lake Forest. Many of these homes were built from the 1970s through the 1990s, so we check the water connections and drain standpipe as part of the visit when they look original.
Where we work in Flower Mound
ALAS provides washer repair across Flower Mound, including Timbercreek, Lake Forest, Wellington, Wellington Estates, Bridlewood, Wichita Creek Estates, Lakeside, Montalcino Estates, the Cross Timbers estates and the Flower Mound sections of Canyon Falls, covering ZIP codes 75022 and 75028 and the Flower Mound sections of Canyon Falls with Argyle 76226 addresses. Check your ZIP code to confirm service at your address.
Flower Mound service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Flower Mound.