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ALAS Appliance Service

Refrigerator Repair in Dallas, TX

Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across Dallas, from Preston Hollow and Bluffview to Prestonwood, Bent Tree and Lakewood.

  • Serving all of Dallas
  • All major brands, including Sub-Zero
  • Up to 12-month warranty

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ALAS technician checking a refrigerator door seal in a home kitchen

Book Your Refrigerator Repair in Dallas

Refrigerator Repair Needs in Dallas Homes

Refrigerator repair in Preston Hollow and nearby Dallas neighborhoods often means built-in equipment. Ranch houses from the 1930s to the 1950s still stand beside much larger homes built since teardowns began in the 1980s, and many of those newer houses run past 6,000 square feet. An original kitchen may hold a freestanding side-by-side, while the house next door has Sub-Zero style built-ins or paired column refrigerator and freezer units behind custom cabinet panels, plus an undercounter drawer in the bar.

Built-in units need different care. Their condensers usually sit at the top or bottom behind a grille, and dust there makes the compressor run longer during a hot Dallas summer. Dallas Water Utilities draws from seven surface water sources, and the minerals in that water still collect in filters and inlet valves, so slow dispensers and ice makers that stop filling are frequent calls. Share the brand and model number when you book. Refrigerant leaks and sealed-system work belong with a technician.

Symptoms and causes

Common Refrigerator Problems and What Causes Them

The refrigerator problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Refrigerator not cooling, freezer still coldIced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed.Refrigerator not cooling
Refrigerator and freezer both warmDirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak.Refrigerator not cooling
Leaking water inside or onto the floorClogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing.
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Possible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing.

Schedule a diagnosis
Ice maker or water dispenser not workingFaulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm.
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Possible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm.

Schedule a diagnosis
See every refrigerator symptom and cause

The complete refrigerator repair guide

Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Refrigerator Stopped Cooling? Get Help Today.

Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in Dallas.

Protect Your Home.
Choose Your Plan.

Preventive maintenance, priority service, and repair savings — all under one membership.

MonthlyAnnual

Silver

Essential Home Care

$49/mo
1HVAC
5Appliances
6moWarranty
  • ✓1 HVAC system — spring & fall visits
  • ✓Up to 5 major appliances
  • ✓1 annual appliance check-up
  • ✓15% off all repair labor
  • ✓HVAC diagnostic just $69
★ MOST POPULAR

Gold

Premium Home Care

$79/mo
2HVAC
8Appliances
6moWarranty
  • ✓Up to 2 HVAC systems covered
  • ✓Up to 8 major appliances
  • ✓1 free HVAC diagnostic/year
  • ✓20% off all repair labor
  • ✓Priority scheduling
ELITE PROTECTION

Platinum

Elite Home Protection

$129/mo
3HVAC
12Appliances
6moWarranty
  • ✓Up to 3 HVAC systems covered
  • ✓Up to 12 major appliances
  • ✓Twice-yearly appliance maintenance
  • ✓30% off all repair labor
  • ✓Premium member routing

Dallas Refrigerator Repair FAQ

Yes. ALAS repairs refrigerators for Dallas homes and rental properties, including Preston Hollow, Old Preston Hollow, Bluffview, Devonshire, Prestonwood, Bent Tree, Lakewood, the M Streets, Forest Hills and Turtle Creek.

We serve North Dallas and nearby Dallas neighborhoods in ZIP codes 75225, 75230, 75229, 75209, 75248, 75214, 75218, 75206 and 75219, and the Preston Hollow part of 75220. Enter your ZIP code on this page to confirm service at your address.

Yes. We repair built-in and column refrigerators from Sub-Zero, Thermador, Miele and Monogram, which are common in newer Preston Hollow and remodeled Bluffview homes. Many repairs can be done in place, but some need the unit pulled forward from its opening, which takes care with custom panels and nearby flooring. Send the model number from the label inside so we can plan for parts, and you get an estimate before work starts.

Towers along Turtle Creek Boulevard, such as 21 Turtle Creek, which dates to 1963, usually have rules for contractor visits. Check with the front desk or building manager about service elevator reservations, parking and any proof of insurance they require, then share those details when you book. That keeps the visit focused on the refrigerator rather than the lobby.

Yes. Preston Hollow spans parts of 75220, 75225 and 75230, and the western estate area around Old Preston Hollow carries many 75220 addresses. We include the Preston Hollow part of 75220 along with the other North Dallas ZIP codes we serve. Give us the street address and nearest cross street when you call.

Dallas service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Dallas

Dallas Neighborhoods We Serve

ALAS provides refrigerator repair across Dallas, including Preston Hollow, Old Preston Hollow, Bluffview, Devonshire, Prestonwood, Bent Tree, Lakewood, the M Streets, Forest Hills and Turtle Creek, covering North Dallas and nearby ZIP codes 75225, 75230, 75229, 75209, 75248, 75214, 75218, 75206 and 75219, plus the Preston Hollow part of 75220. Check your ZIP code to confirm service at your address.

Refrigerator Brands We Repair

Miele appliance brand serviceLG appliance brand serviceBosch appliance brand serviceThermador appliance brand serviceKitchenAid appliance brand serviceSamsung appliance brand serviceFrigidaire appliance brand serviceGE appliance brand serviceElectrolux appliance brand serviceFisher and Paykel appliance brand serviceSub-Zero appliance brand serviceWhirlpool appliance brand serviceMaytag appliance brand serviceAmana appliance brand serviceBertazzoni appliance brand serviceU-Line appliance brand serviceTrue Residential appliance brand serviceHestan appliance brand serviceCafe appliance brand serviceMonogram appliance brand serviceDacor appliance brand serviceJennAir appliance brand serviceViking appliance brand service