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- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

Talk to an expert
(469) 638-3215Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across Highland Park, from Highland Park Village to Beverly Drive, Lakeside Drive and Armstrong Parkway.
Business Profile

Refrigerator repair in Highland Park usually means built-in equipment. The town issued 22 demolition permits in just six months in 2022, and the large homes that replace older houses tend to have Sub-Zero style built-ins, paired column refrigerator and freezer units behind custom panels, and undercounter refrigerator drawers in the island or bar. Restored 1920s houses on streets like Beverly Drive often hold the same equipment, fitted into kitchens that were rebuilt around it rather than designed for it from the start.
Built-in refrigerators breathe through a grille at the top or bottom, so dust on the condenser makes the compressor run longer through a hot Highland Park summer. Water here comes from the Park Cities Municipal Utility District, which draws mainly from Grapevine Lake and filters it through membranes, but dissolved minerals can still collect in filters and inlet valves over time. Having the brand and the model number from the inside label ready speeds things up. Any refrigerant leak or other sealed-system fault is technician work.
Our Plano-based technicians cover Highland Park from Highland Park Village and the Preston Road and Mockingbird Lane corridors to Beverly Drive, Lakeside Drive, Armstrong Parkway, Exall Lake and the neighborhoods west of Preston.
Symptoms and causes
The refrigerator problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Refrigerator not cooling, freezer still cold | Iced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed. | Refrigerator not cooling |
| Refrigerator and freezer both warm | Dirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak. | Refrigerator not cooling |
| Leaking water inside or onto the floor | Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. | Learn morePossible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. Schedule a diagnosis |
| Ice maker or water dispenser not working | Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. | Learn morePossible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. Schedule a diagnosis |
Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in Highland Park.
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Yes. ALAS repairs refrigerators for Highland Park homes and rental properties, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road.
We serve Highland Park ZIP code 75205 and the parts of Highland Park in ZIP codes 75209 and 75219. Enter your ZIP code on this page to confirm service at your address.
Yes. Built-in, column and integrated refrigerators by Sub-Zero, Thermador, Miele and Monogram are common on Beverly Drive and in newer estates around town, and we work on all of them. Many repairs happen in place, but some units have to slide forward out of the opening, which takes care with custom panels, stone and wood floors. Pass along the model number printed on the interior label, and a written estimate comes before any work begins.
No. Every Highland Park ZIP code carries a Dallas postal name, so it is common for a Highland Park home to have a Dallas mailing address. Just give us the street address and the closest intersection when booking. We go by where the house actually sits, and either way the visit is planned the same.
Often it is, because a replacement may not fit the existing cabinet opening without carpentry. On many older built-in models, fans, defrost components, controls and valves are still obtainable, though that varies by model. After a diagnosis we confirm which parts can be sourced and give you a plain answer on whether repair is sensible for the unit’s age and condition.
Where we work in Highland Park
ALAS provides refrigerator repair across Highland Park, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road, covering ZIP code 75205 and the Highland Park portions of 75209 and 75219. Check your ZIP code to confirm service at your address.
Highland Park service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Highland Park.