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ALAS Appliance Service

Commercial Cooking Equipment Repair in Dallas, TX

Fryer not heating, oven won’t light, burners or griddle heating unevenly? ALAS Appliance Repair repairs gas and electric commercial cooking equipment, including ranges, ovens, fryers, griddles, charbroilers, salamanders, steam tables and warmers, for restaurants, hotels and senior living kitchens across Dallas.

  • Serving all of Dallas
  • Written quote before work begins
  • After-hours emergency service
  • 90-day repair warranty, 6 months for members

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Book Cooking Equipment Repair in Dallas

Cooking Equipment Repair Needs in Dallas Restaurants and Kitchens

The October 2019 tornado that crossed North Dallas damaged the shopping center at the southeast corner of Preston Road and Royal Lane, and owner Regency Centers rebuilt part of it. Kitchens there and in other newer spaces often run fairly recent equipment, where problems tend to involve controls, igniters and thermostats rather than worn-out burners. NorthPark Center, open since 1965, and Galleria Dallas, open since 1982, host restaurants with long hours and heavy volume that wear equipment steadily.

Fryers, ranges, griddles, charbroilers and combi ovens each have their own weak points. Fryer thermostats and high-limit switches drift, pilot assemblies on ranges clog with grease, and combi ovens develop scale in their steam generators. Daily cleaning and regular boil-outs help. If you smell gas, see a flame that will not stay lit or notice a fryer heating past its setting, shut the unit down and call. Gas and high-voltage repairs belong with a technician.

Common problems

What’s Wrong With Your Commercial Cooking Equipment?

The cooking equipment problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Fryer won’t heat or won’t lightPilot or ignition failure, failed thermocouple or thermopile, gas valve, tripped high-limit, thermostat or controller fault; on electric fryers, failed elements or contactors
Confirm the gas valve to the fryer is open. Reset the high-limit only as the manufacturer’s manual allows.

Possible causes a technician checks: Pilot or ignition failure, failed thermocouple or thermopile, gas valve, tripped high-limit, thermostat or controller fault; on electric fryers, failed elements or contactors

Schedule a diagnosis
Fryer overheating or temperature swingingFailed thermostat or temperature probe, controller fault, sticking gas valve, failing high-limit
Check the oil with a separate thermometer. If the oil is smoking, shut the fryer off and call.

Possible causes a technician checks: Failed thermostat or temperature probe, controller fault, sticking gas valve, failing high-limit

Schedule a diagnosis
Oven not heating or baking unevenlyFailed igniter or hot surface igniter, gas valve, thermostat, convection fan motor, worn door gasket or hinges, failed elements
Note whether the burner lights at all, or lights and then shuts off. That tells the technician where to start.

Possible causes a technician checks: Failed igniter or hot surface igniter, gas valve, thermostat, convection fan motor, worn door gasket or hinges, failed elements

Schedule a diagnosis
Range burners or pilots won’t stay litClogged burner ports or orifices, failed thermocouple, weak pilot, gas valve, spark igniter fault
Let burners cool and check the ports for grease or food. Clogged ports cause uneven, weak flames.

Possible causes a technician checks: Clogged burner ports or orifices, failed thermocouple, weak pilot, gas valve, spark igniter fault

Schedule a diagnosis
See every cooking equipment symptom and cause

The complete cooking equipment repair guide

Our main cooking equipment repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Cooking Line Down Mid-Service?

A down fryer or oven can wreck a service. These steps keep your kitchen safe while we diagnose the problem. After-hours and emergency service is available at an additional charge in Dallas.

Dallas Commercial Cooking Equipment Repair FAQs

Yes. ALAS repairs commercial cooking equipment for Dallas restaurants, cafes, senior living communities and other businesses, including Preston Hollow, Old Preston Hollow, Bluffview, Devonshire, Prestonwood, Bent Tree, Lakewood, the M Streets, Forest Hills and Turtle Creek.

We serve North Dallas and nearby Dallas neighborhoods in ZIP codes 75225, 75230, 75229, 75209, 75248, 75214, 75218, 75206 and 75219, and the Preston Hollow part of 75220. Enter your ZIP code on this page to confirm service at your address.

Turn the fryer off and keep staff away from it. A fryer that overheats may have a failed thermostat or high-limit switch, and continuing to use it is a fire risk. Let the oil cool before anyone moves the unit. A technician can test the controls and safety devices before it goes back into service.

Yes. Combi ovens are common in busy mall and hotel kitchens. Scale in the steam generator, failed water valves and probe errors are frequent problems. Share the brand, model and any error codes, and let us know about mall access rules or loading dock hours so the visit runs smoothly.

Yes. Tell us when your kitchen is busiest and when equipment can be shut down and cooled. Cooking equipment needs to be cool before most repairs can start, so morning or mid-afternoon visits often work best. We will let you know if a part needs to be ordered.

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Where we work in Dallas

Dallas Neighborhoods We Serve

ALAS provides cooking equipment repair across Dallas, including Preston Hollow, Old Preston Hollow, Bluffview, Devonshire, Prestonwood, Bent Tree, Lakewood, the M Streets, Forest Hills and Turtle Creek, covering North Dallas and nearby ZIP codes 75225, 75230, 75229, 75209, 75248, 75214, 75218, 75206 and 75219, plus the Preston Hollow part of 75220. Check your ZIP code to confirm service at your address.