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ALAS Appliance Service

Microwave Repair in Dallas, TX

Microwave not heating, sparking, or the vent fan stopped working? ALAS Appliance Repair fixes over-the-range, built-in, drawer and combination microwaves across Dallas, from Preston Center and the Preston Road corridor to Preston Hollow, Bluffview and Lakewood.

  • Serving all of Dallas
  • Diagnostic fee credited toward your repair
  • Over-the-range, built-in and drawer models
  • Open 7 days a week

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ALAS technician repairing a microwave in a home kitchen

Book Microwave Repair in Dallas

Microwave Repair Needs in Dallas Homes

Kitchens in Prestonwood and Bent Tree, built mostly from the 1970s through the early 1990s, often use an over-the-range microwave as the cooktop vent. Many of those units have been replaced at least once, and the mounting plate, wall bolts and duct connection from an earlier model do not always match the newer one. A microwave hanging slightly off its plate can rattle, leak cooking grease into its own vent path and wear out the door switches sooner.

In remodeled kitchens across Preston Hollow, Bluffview and Turtle Creek condominiums, the microwave is more often a built-in drawer or a wall unit stacked with a speed oven. Drawer models have their own drive and track system, and a sticky drawer usually points to worn rollers or a blocked track rather than a failed magnetron. A microwave that sparks, runs without heating or keeps tripping a breaker should be left unplugged. High-voltage parts inside can hold a charge, so repairs belong with a technician.

Common microwave problems

What’s Wrong With Your Microwave?

The microwave problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Runs but won’t heatFailed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff
Heat one cup of water for one minute. If it is still cold, stop using the microwave and schedule a diagnosis.

Possible causes a technician checks: Failed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff

Schedule a diagnosis
Sparking or arcing insideBurned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer
Remove any metal and wipe the interior. If sparks continue, stop using it.

Possible causes a technician checks: Burned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer

Schedule a diagnosis
Microwave won’t start or is deadBlown fuse, failed door switch, control lock on, failed control board, tripped breaker
Check the breaker and make sure the control or child lock is off.

Possible causes a technician checks: Blown fuse, failed door switch, control lock on, failed control board, tripped breaker

Schedule a diagnosis
Turntable won’t turnWorn turntable motor, broken coupler, misaligned roller ring or glass tray
Reseat the glass tray and roller ring so they sit flat on the coupler.

Possible causes a technician checks: Worn turntable motor, broken coupler, misaligned roller ring or glass tray

Schedule a diagnosis
See every microwave symptom and cause

The complete microwave repair guide

Our main microwave repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Microwave Sparking, Smoking or Won’t Turn Off?

A microwave holds high voltage even after it is unplugged. If you see sparks, smoke or flames, or it keeps running with nothing pressed, follow these steps and call us. After-hours emergency service is available for an added fee in Dallas.

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Dallas Microwave Repair FAQs

Yes. ALAS repairs microwaves for Dallas homes and rental properties, including Preston Hollow, Old Preston Hollow, Bluffview, Devonshire, Prestonwood, Bent Tree, Lakewood, the M Streets, Forest Hills and Turtle Creek.

We serve North Dallas and nearby Dallas neighborhoods in ZIP codes 75225, 75230, 75229, 75209, 75248, 75214, 75218, 75206 and 75219, and the Preston Hollow part of 75220. Enter your ZIP code on this page to confirm service at your address.

Often, yes. Drawer microwaves, common in remodeled Preston Hollow and Bluffview kitchens, open with a motor and track. Food debris in the track, worn rollers or a failing drive can make the drawer stall or stop partway. Keep the track clean, and if it still sticks, a technician can test the drive and switches.

We repair the microwave first when that makes sense. If it is not worth repairing and you supply a replacement, the new model’s mounting plate and vent may not line up with the old cabinet and duct. Check the cutout width and whether it vents outside or recirculates, and we can talk through what will fit.

Stop using it. Sparking can come from metal in the dish, a damaged waveguide cover or a failing high-voltage part. Unplug it and look for food buildup on the cover inside the cavity. If the sparking continues after cleaning, or there is a burning smell, leave the repair to a technician.

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Where we work in Dallas

Dallas Neighborhoods We Serve

ALAS provides microwave repair across Dallas, including Preston Hollow, Old Preston Hollow, Bluffview, Devonshire, Prestonwood, Bent Tree, Lakewood, the M Streets, Forest Hills and Turtle Creek, covering North Dallas and nearby ZIP codes 75225, 75230, 75229, 75209, 75248, 75214, 75218, 75206 and 75219, plus the Preston Hollow part of 75220. Check your ZIP code to confirm service at your address.

Microwave Brands We Repair

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