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- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

Talk to an expert
(469) 638-3215Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across Richardson, from Richardson Heights to Canyon Creek, Cottonwood Heights and Duck Creek.
Business Profile

For refrigerator repair in Richardson, the age of the house matters. The city added roughly 71,000 residents between 1950 and 1980, so many kitchens were framed for smaller refrigerators. In midcentury homes in Richardson Heights and Cottonwood Heights, a modern French-door or counter-depth model is often squeezed into an opening built decades ago, with little room above or behind it to shed heat. That tight fit is a common reason a newer refrigerator runs long and struggles through the summer.
Water is the other local factor. Minerals in the city’s supply collect in filters and inlet valve screens, and in older homes the ice maker line may tap into a saddle valve or a copper line that has been in place for years. New custom homes in the Reservation lean toward built-in and column models from brands such as Sub-Zero and Thermador, which need careful cabinetry work. When you book, have the brand and model number from the inside label ready and describe the symptom. Leave sealed-system and refrigerant repairs to a technician.
Our Plano-based technicians cover Richardson from Main Street and the US 75, Belt Line, Campbell and Arapaho corridors to Richardson Heights, Canyon Creek, Cottonwood Heights, the Reservation, Duck Creek and Prairie Creek.
Symptoms and causes
The refrigerator problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Refrigerator not cooling, freezer still cold | Iced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed. | Refrigerator not cooling |
| Refrigerator and freezer both warm | Dirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak. | Refrigerator not cooling |
| Leaking water inside or onto the floor | Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. | Learn morePossible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. Schedule a diagnosis |
| Ice maker or water dispenser not working | Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. | Learn morePossible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. Schedule a diagnosis |
Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in Richardson.
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Yes. ALAS repairs refrigerators for Richardson homes and rental properties, including Downtown Richardson and Main Street, Richardson Heights, Canyon Creek, Cottonwood Heights, the Reservation, Duck Creek, Prairie Creek, the CityLine area and the homes near Breckinridge Park.
We serve Richardson ZIP codes 75080, 75081 and 75082, across the whole city. Enter your ZIP code on this page to confirm service at your address.
Sometimes, but it takes careful measuring. Richardson Heights has many homes from the 1950s and 1960s, and cabinet openings from that period are often shorter or narrower than current standard sizes. If your refrigerator is failing, we can first tell you whether a repair is sensible. If replacement is the better choice, measure height, width and depth, and leave room at the top and back for airflow.
Yes. About a third of Richardson lies in Collin County, including neighborhoods such as Prairie Creek that are served by Plano ISD rather than Richardson ISD. The county and school district make no difference to service. Give us your street address and the nearest cross street, such as Renner Road or Plano Road, when you book so we can plan the route.
Most standard refrigerators are built for a room-temperature space, and an attached garage in a Texas August runs far hotter. The compressor barely rests, and on some models the controls misread conditions, so the fresh-food side warms while the freezer stays cold. Keep the coils clean and leave space around the cabinet. If it still cannot hold temperature, a technician can test the components.
Where we work in Richardson
ALAS provides refrigerator repair across Richardson, including Downtown Richardson and Main Street, Richardson Heights, Canyon Creek, Cottonwood Heights, the Reservation, Duck Creek, Prairie Creek, the CityLine area and the homes near Breckinridge Park, covering ZIP codes 75080, 75081 and 75082. Check your ZIP code to confirm service at your address.
Richardson service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Richardson.