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- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

Talk to an expert
(469) 638-3215Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across University Park, from Snider Plaza to University Heights, Caruth Hills and Volk Estates.
Business Profile

Refrigerator repair in University Park often means built-in work. When an original cottage is replaced by a much larger home, the kitchen is usually planned around a built-in or a matched column refrigerator and freezer pair set into custom cabinetry. Sub-Zero refrigerator repair is a common request on these streets, along with Thermador, Monogram and Miele columns. Because the unit is fitted tightly, we protect cabinet panels and floors and check the toe kick and top grille before pulling anything out.
Not every kitchen here is new. Homes in University Heights date from the late 1930s through the 1950s, and many that have not been rebuilt still have freestanding refrigerators in openings sized for older, shallower models. That can starve the condenser of air. A built-in that runs warm, sweats around the doors or cycles constantly usually has a dirty condenser, a weak fan or a door gasket problem. Anything involving refrigerant or the sealed system is technician work.
Our Plano-based technicians cover University Park from Snider Plaza and the Hillcrest Avenue, Lovers Lane and Preston Road corridors to University Heights, University Highlands, Caruth Hills, Idlewild and Volk Estates.
Symptoms and causes
The refrigerator problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Refrigerator not cooling, freezer still cold | Iced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed. | Refrigerator not cooling |
| Refrigerator and freezer both warm | Dirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak. | Refrigerator not cooling |
| Leaking water inside or onto the floor | Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. | Learn morePossible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. Schedule a diagnosis |
| Ice maker or water dispenser not working | Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. | Learn morePossible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. Schedule a diagnosis |
Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in University Park.
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Yes. ALAS repairs refrigerators for University Park homes and rental properties, including Snider Plaza, the SMU area, University Heights, University Highlands, Caruth Hills, Idlewild, Volk Estates, Windsor Place and the Lovers Lane Miracle Mile.
We serve University Park ZIP codes 75205 and 75225 and the small part of University Park in ZIP code 75206. Enter your ZIP code on this page to confirm service at your address.
Yes. We repair Sub-Zero built-in and column refrigerators, along with other luxury brands, and we give a written estimate before starting work. Have the model and serial number from the label inside the unit ready when you call. We are an independent repair company, not a manufacturer service agent, so tell us if the unit is still under the manufacturer’s coverage.
Column units are separate appliances with their own compressor, fans and controls, so one can fail while its partner keeps running normally. Common causes are a dirty condenser behind the top grille, a failed evaporator fan or a defrost problem. Check that the grille is clear and the door closes fully, then schedule a diagnosis if the temperature does not recover.
It can. Openings built for older refrigerators are often tight on the sides and top, and a modern unit squeezed in can overheat its condenser and run nearly nonstop. We check clearances along with the refrigerator itself. Sometimes simple changes, like moving the unit forward slightly or clearing the vent area, make a noticeable difference.
Where we work in University Park
ALAS provides refrigerator repair across University Park, including Snider Plaza, the SMU area, University Heights, University Highlands, Caruth Hills, Idlewild, Volk Estates, Windsor Place and the Lovers Lane Miracle Mile, covering ZIP codes 75205 and 75225 and the small University Park portion of 75206. Check your ZIP code to confirm service at your address.
University Park service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in University Park.