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Talk to an expert
(469) 638-3215Oven not heating, gas burner won’t light, or the door stuck after self-cleaning? ALAS Appliance Repair fixes gas, electric and dual-fuel ovens, ranges and wall ovens across Dallas, from Preston Center and the Preston Road corridor to Preston Hollow, Bluffview and Lakewood.
Business Profile

The first large estates in Preston Hollow went up in the 1920s and 1930s, many designed by architect Charles Dilbeck, and the early ones were Tudor in style. Kitchens in those houses have been remodeled more than once, and many now hold professional-style ranges from brands like Wolf, Viking or Thermador, along with steam and speed ovens set into a wall. These ovens rely on convection fans, multiple sensors and electronic controls, and heavy holiday cooking is often what exposes a weak part.
Prestonwood is a different case. D Magazine puts the median build year there at 1977, and many homes still have the original layout with a wall oven or a double oven cabinet. Replacement ovens have to fit an opening sized decades ago, and a mismatched cutout can leave gaps that let heat into the cabinet. Before you call, note whether the oven is gas or electric and what it does or does not do. Any gas smell means turning the oven off and leaving it to a technician.
Our Plano-based technicians cover North Dallas and nearby neighborhoods, from Preston Center and the Preston Road, Northwest Highway and Lovers Lane corridors to Preston Hollow, Bluffview, Devonshire, Prestonwood, Bent Tree, Lakewood and Turtle Creek.
Common oven and range problems
The oven problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Oven won’t heat | Gas: weak igniter or failed safety valve. Electric: burned-out bake element, failed temperature sensor, relay or control board | On a gas oven, look through the window: an igniter that glows but never lights the burner is usually worn out.Possible causes a technician checks: Gas: weak igniter or failed safety valve. Electric: burned-out bake element, failed temperature sensor, relay or control board Schedule a diagnosis |
| Heats unevenly or runs hot or cold | Failing temperature sensor, weak element, convection fan fault, oven out of calibration | Check the temperature with an oven thermometer after 20 minutes of preheating.Possible causes a technician checks: Failing temperature sensor, weak element, convection fan fault, oven out of calibration Schedule a diagnosis |
| Gas burner won’t light or keeps clicking | Clogged burner ports, misaligned or wet burner cap, failed igniter, spark module or switch | Make sure the burner cap sits flat and the ports are dry and clean.Possible causes a technician checks: Clogged burner ports, misaligned or wet burner cap, failed igniter, spark module or switch Schedule a diagnosis |
| Oven won’t turn on or display is blank | Tripped breaker, blown thermal fuse, failed control board, control lock or Sabbath mode on | Check the breaker and look for a control lock setting before calling.Possible causes a technician checks: Tripped breaker, blown thermal fuse, failed control board, control lock or Sabbath mode on Schedule a diagnosis |
Our main oven repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Most oven problems can wait for a scheduled visit, but these can’t. Follow these steps first, then call us. After-hours emergency service is available for an added fee in Dallas.
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Yes. ALAS repairs ovens, stoves and ranges for Dallas homes and rental properties, including Preston Hollow, Old Preston Hollow, Bluffview, Devonshire, Prestonwood, Bent Tree, Lakewood, the M Streets, Forest Hills and Turtle Creek.
We serve North Dallas and nearby Dallas neighborhoods in ZIP codes 75225, 75230, 75229, 75209, 75248, 75214, 75218, 75206 and 75219, and the Preston Hollow part of 75220. Enter your ZIP code on this page to confirm service at your address.
Yes. Dual-fuel and all-gas professional ranges are common in remodeled and newly built Preston Hollow kitchens. Typical problems include igniters that click without lighting, uneven oven temperatures, failed convection fans and control boards. Share the brand, the model number and whether the range uses natural gas so we can plan for the right parts.
Sometimes. Most ovens from the 1970s are well past their expected life and parts can be hard to find, but some have been replaced since. If yours is newer, a bake element, igniter or sensor is often a reasonable repair. A diagnosis will tell you which case you are in before you spend on parts.
Many steam ovens use a water tank that must be filled and seated correctly, and minerals in North Texas water can clog the system if descaling is skipped. Check the tank, run the descaling program the manual describes and restart the oven. If the error returns, a pump, sensor or valve may need service.
Where we work in Dallas
ALAS provides oven, stove & range repair across Dallas, including Preston Hollow, Old Preston Hollow, Bluffview, Devonshire, Prestonwood, Bent Tree, Lakewood, the M Streets, Forest Hills and Turtle Creek, covering North Dallas and nearby ZIP codes 75225, 75230, 75229, 75209, 75248, 75214, 75218, 75206 and 75219, plus the Preston Hollow part of 75220. Check your ZIP code to confirm service at your address.
Dallas service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Dallas.