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Essential Home Care
- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

Talk to an expert
(469) 638-3215No ice, slow ice, leaking or cloudy cubes? ALAS Appliance Repair fixes refrigerator ice makers and built-in undercounter ice machines, including clear-ice and outdoor kitchen models, across Trophy Club, from Trophy Club Plaza and the SH 114 corridor to Hogan’s Glen, Eagles Ridge and The Highlands.
Business Profile

Ice maker repair in Trophy Club is often about water quality and summer demand. Trophy Club MUD No. 1 blends Fort Worth water with water from four of its own wells, and over time the minerals coat inlet valve screens and narrow fill tubes. When ice cubes come out small, hollow or not at all, a clogged filter or restricted valve is often the cause. Changing the refrigerator filter on schedule is a simple first step.
Many Trophy Club homes also run an undercounter ice machine at a wet bar or in an outdoor kitchen, and those units carry the load during pool days and lake outings from Trophy Club Park. Clear-ice machines need periodic descaling, and outdoor units work harder when summer air is hot. If an ice maker freezes into a solid block, makes ice that tastes off or leaks under the cabinet, turn it off and schedule service before water reaches the floor.
Our Plano-based technicians cover Trophy Club from Trophy Club Plaza and the State Highway 114 and Trophy Club Drive corridors to the original sections around the country club, Hogan’s Glen, Eagles Ridge, The Highlands and the Trophy Club Park area.
Common ice maker problems
The ice maker problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| No ice at all | Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board | Make sure the ice maker is switched on and the water valve is open. A new ice maker can take up to 24 hours to make its first batch.Possible causes a technician checks: Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board Schedule a diagnosis |
| Slow ice or small, hollow cubes | Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser | Replace an expired water filter. Reverse-osmosis systems often lower water pressure too much for an ice maker.Possible causes a technician checks: Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser Schedule a diagnosis |
| Leaking water | Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level | Turn off the water supply valve and check the line behind or under the unit.Possible causes a technician checks: Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level Schedule a diagnosis |
| Ice maker won’t stop or overflows | Failed bin sensor or shut-off arm, dirty optical sensors, control board fault | Check that the shut-off arm moves freely and the bin is seated correctly.Possible causes a technician checks: Failed bin sensor or shut-off arm, dirty optical sensors, control board fault Schedule a diagnosis |
Our main ice maker repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A leaking ice maker or water line can soak cabinets, hardwood and subfloors before you see it. Take these steps while you wait. After-hours emergency service is available for an added fee in Trophy Club.
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Yes. ALAS repairs ice makers for Trophy Club homes and rental properties, including the original Trophy Club sections around the country club, Oak Hill, The Summit, Lakes of Trophy Club, Hogan’s Glen, Eagles Ridge, The Highlands at Trophy Club and the Trophy Club Park area on Grapevine Lake.
We serve Trophy Club ZIP code 76262, which the town shares with neighboring Roanoke and Westlake. Enter your ZIP code on this page to confirm service at your address.
Most manufacturers suggest descaling every six months, and homes with mineral-heavy water may need it more often. Signs that it is due include slower production, cloudy cubes and scale on the evaporator plate. Use the cleaner the manufacturer recommends and follow the cleaning cycle in the manual. We can descale it and check the pump and sensors.
A new filter that is not fully seated can block water flow, and air trapped in the line can stop the fill. Remove and reinstall the filter, then run water through the dispenser for a few minutes. An ice maker that still will not fill may have a failed water inlet valve or ice maker module.
Yes. Outdoor ice makers face dust, pollen and summer heat, which clog condensers and slow production. Keep the front grille clean and make sure the unit is outdoor-rated. Many Eagles Ridge and Highlands homes have outdoor kitchens, and we can diagnose the refrigeration side, the water supply and the drain on one visit.
Where we work in Trophy Club
ALAS provides ice maker repair across Trophy Club, including the original Trophy Club sections around the country club, Oak Hill, The Summit, Lakes of Trophy Club, Hogan’s Glen, Eagles Ridge, The Highlands at Trophy Club and the Trophy Club Park area on Grapevine Lake, covering ZIP code 76262, which Trophy Club shares with neighboring Roanoke and Westlake. Check your ZIP code to confirm service at your address.
Trophy Club service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Trophy Club.