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(469) 638-3215No ice, slow ice, leaking or cloudy cubes? ALAS Appliance Repair fixes refrigerator ice makers and built-in undercounter ice machines, including clear-ice and outdoor kitchen models, across Colleyville, from the Village at Colleyville and the SH 26 corridor to Montclair Parc, Ross Downs Estates and Whittier Heights.
Business Profile

Ice is a summer necessity in Colleyville, where many backyards have a pool and an outdoor kitchen. Most homes here have one of three kinds: a module built into the refrigerator freezer, an undercounter clear-ice unit serving a bar or outdoor kitchen, or a countertop nugget ice maker. Sub-Zero ice maker repair is a common request because built-in refrigerators route their water line through tight cabinet spaces where a kinked or frozen line is easy to miss.
Water hardness plays a part as well. Colleyville’s water measures around 119 parts per million, and over time minerals narrow the inlet valve screen and coat the evaporator in clear-ice machines. Changing the water filter on schedule and descaling undercounter machines at least once or twice a year keeps production steady. Before calling, check that the freezer sits near 0°F, the filter is current and the shutoff arm is down. Note whether the cubes are small, hollow or missing entirely.
Our Plano-based technicians cover Colleyville from the Village at Colleyville and the Colleyville Boulevard, Glade Road and Hall-Johnson Road corridors to Montclair Parc, Ross Downs Estates, Highland Meadows, Whittier Heights and the Reserve at Colleyville.
Common ice maker problems
The ice maker problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| No ice at all | Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board | Make sure the ice maker is switched on and the water valve is open. A new ice maker can take up to 24 hours to make its first batch.Possible causes a technician checks: Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board Schedule a diagnosis |
| Slow ice or small, hollow cubes | Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser | Replace an expired water filter. Reverse-osmosis systems often lower water pressure too much for an ice maker.Possible causes a technician checks: Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser Schedule a diagnosis |
| Leaking water | Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level | Turn off the water supply valve and check the line behind or under the unit.Possible causes a technician checks: Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level Schedule a diagnosis |
| Ice maker won’t stop or overflows | Failed bin sensor or shut-off arm, dirty optical sensors, control board fault | Check that the shut-off arm moves freely and the bin is seated correctly.Possible causes a technician checks: Failed bin sensor or shut-off arm, dirty optical sensors, control board fault Schedule a diagnosis |
Our main ice maker repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A leaking ice maker or water line can soak cabinets, hardwood and subfloors before you see it. Take these steps while you wait. After-hours emergency service is available for an added fee in Colleyville.
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Yes. ALAS repairs ice makers for Colleyville homes and rental properties, including the Village at Colleyville, Montclair Parc, Ross Downs Estates, Highland Meadows, Woodland Hills, Whittier Heights, the Reserve at Colleyville, Colleyville Estates and Heritage Oaks.
We serve Colleyville ZIP code 76034 and the part of Colleyville in ZIP code 76092. Enter your ZIP code on this page to confirm service at your address.
Not necessarily. Cloudy or thin cubes often mean scale on the evaporator, a clogged water filter or a dirty condenser, and outdoor machines face heat and dust that speed that up. Clean the condenser, replace the filter and run the descaling cycle. If ice stays thin or the machine stops harvesting, the water pump, inlet valve or refrigeration system may need testing.
When the freezer goes unused for a while, ice can fuse into a block that jams the auger or the ejector. The water line can also freeze if the freezer runs cold with no water moving. Empty and break up the bin, check that the arm is in the on position and give it a day. If it stays empty, the inlet valve or module needs a look.
Yes. Nugget machines use an auger to compress flake ice, and minerals build up on the auger and in the water reservoir quickly with hard water. Clean and descale it as often as the manual suggests, which can be every few weeks with heavy use. Grinding sounds, slow production or leaks usually mean it needs cleaning first or a worn part replaced.
Where we work in Colleyville
ALAS provides ice maker repair across Colleyville, including the Village at Colleyville, Montclair Parc, Ross Downs Estates, Highland Meadows, Woodland Hills, Whittier Heights, the Reserve at Colleyville, Colleyville Estates and Heritage Oaks, covering ZIP code 76034 and the Colleyville portion of 76092. Check your ZIP code to confirm service at your address.
Colleyville service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Colleyville.