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ALAS Appliance Service

Ice Maker & Ice Machine Repair in Flower Mound, TX

No ice, slow ice, leaking or cloudy cubes? ALAS Appliance Repair fixes refrigerator ice makers and built-in undercounter ice machines, including clear-ice and outdoor kitchen models, across Flower Mound, from Lakeside and the Long Prairie Road corridor to Wellington, Bridlewood and the Cross Timbers estates.

  • Serving all of Flower Mound
  • Diagnostic fee credited toward your repair
  • Refrigerator, undercounter and clear-ice models
  • Open 7 days a week

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ALAS technician servicing a built-in undercounter ice machine

Book Ice Maker Repair in Flower Mound

Ice Maker Repair Needs in Flower Mound Homes

Ice demand runs high in Flower Mound through the warm months. Families head to Twin Coves Park and the north shore of Grapevine Lake, host backyard pool parties, and in larger homes in Bridlewood and the Cross Timbers estates, a separate undercounter ice machine in a wet bar or outdoor kitchen supplements the refrigerator ice maker. Clear-ice and nugget machines need regular cleaning because they cycle water continuously, and scale from hard water slowly coats the evaporator and water lines.

Ice maker repair in Flower Mound usually starts with water supply. A clogged filter, a partly closed saddle or shutoff valve, or a frozen fill tube can each stop production. In built-in refrigerators such as Sub-Zero, ice maker problems may also come from a failed fill valve or a sensor in the ice bin. Undercounter machines in outdoor kitchens work hardest in the heat and may need their condenser coils cleaned more often. It also helps to know if the machine drains by gravity or uses a pump.

Common ice maker problems

What’s Wrong With Your Ice Maker?

The ice maker problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
No ice at allIce maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board
Make sure the ice maker is switched on and the water valve is open. A new ice maker can take up to 24 hours to make its first batch.

Possible causes a technician checks: Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board

Schedule a diagnosis
Slow ice or small, hollow cubesClogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser
Replace an expired water filter. Reverse-osmosis systems often lower water pressure too much for an ice maker.

Possible causes a technician checks: Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser

Schedule a diagnosis
Leaking waterCracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level
Turn off the water supply valve and check the line behind or under the unit.

Possible causes a technician checks: Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level

Schedule a diagnosis
Ice maker won’t stop or overflowsFailed bin sensor or shut-off arm, dirty optical sensors, control board fault
Check that the shut-off arm moves freely and the bin is seated correctly.

Possible causes a technician checks: Failed bin sensor or shut-off arm, dirty optical sensors, control board fault

Schedule a diagnosis
See every ice maker symptom and cause

The complete ice maker repair guide

Our main ice maker repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Ice Maker Leaking Water?

A leaking ice maker or water line can soak cabinets, hardwood and subfloors before you see it. Take these steps while you wait. After-hours emergency service is available for an added fee in Flower Mound.

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Flower Mound Ice Maker Repair FAQs

Yes. ALAS repairs ice makers for Flower Mound homes and rental properties, including Timbercreek, Lake Forest, Wellington, Wellington Estates, Bridlewood, Wichita Creek Estates, Lakeside, Montalcino Estates, the Cross Timbers estates and the Flower Mound sections of Canyon Falls.

We serve Flower Mound ZIP codes 75022 and 75028, plus the Flower Mound sections of Canyon Falls that carry Argyle 76226 addresses. Enter your ZIP code on this page to confirm service at your address.

Yes. On built-in Sub-Zero refrigerators, the usual causes are a clogged water filter, a failed water valve, a frozen fill tube or an ice maker module fault. We check the water supply, valve and module in order and give a written estimate before replacing any parts. Sub-Zero ice maker repair is one of our more common built-in calls.

Most manufacturers suggest cleaning and descaling every six months, and more often for machines in hot outdoor spaces or with hard water. Signs it is overdue include soft or cloudy ice, slow production, or a musty taste. Keeping the condenser coils free of dust and leaves also helps the machine keep up in summer.

A new filter can release carbon fines or trapped air for the first few gallons. Run and discard two or three gallons of water through the dispenser, then throw out the first two batches of ice. If the taste remains, check that the filter is a genuine or compatible part and that it is seated fully in its housing.

Flower Mound service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Flower Mound

Flower Mound Neighborhoods We Serve

ALAS provides ice maker repair across Flower Mound, including Timbercreek, Lake Forest, Wellington, Wellington Estates, Bridlewood, Wichita Creek Estates, Lakeside, Montalcino Estates, the Cross Timbers estates and the Flower Mound sections of Canyon Falls, covering ZIP codes 75022 and 75028 and the Flower Mound sections of Canyon Falls with Argyle 76226 addresses. Check your ZIP code to confirm service at your address.

Ice Maker Brands We Repair

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