Silver
Essential Home Care
$49/mo
1HVAC
5Appliances
6moWarranty
- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69
Washer & Washing Machine Repair in Highland Park, TX
Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Highland Park, from Highland Park Village and the Preston Road corridor to Beverly Drive, Lakeside Drive and Armstrong Parkway.
- Serving all of Highland Park
- Diagnostic fee credited toward your repair
- Front-load, top-load and stacked units
- Open 7 days a week
Business Profile
4.8
288 reviews
Book Washer Repair in Highland Park
Washer Repair Needs in Highland Park Homes
Washer repair in Highland Park often happens upstairs. Many of the new homes built after teardowns put the main laundry room near the bedrooms, and some add a second laundry closet elsewhere in the house. On a second floor, even a slow drip from a fill hose or a worn door boot can travel into plaster ceilings, crown molding and finished millwork below before anyone notices. A drain pan, braided steel hoses and a leak sensor are simple protection in houses finished to this level.
Not every home here is a detached house. About a third of Highland Park housing is attached or multifamily, where a stacked washer and dryer may sit in a compact closet with little room to pull the machines forward. European front-loaders from brands such as Miele are popular in both settings, and their door gaskets and drain pump filters need regular cleaning in a warm laundry room. When booking, mention the washer’s location, whether it is stacked, and the symptom: a leak, a drain failure or an error code.
Our Plano-based technicians cover Highland Park from Highland Park Village and the Preston Road and Mockingbird Lane corridors to Beverly Drive, Lakeside Drive, Armstrong Parkway, Exall Lake and the neighborhoods west of Preston.
Common washer problems
What’s Wrong With Your Washer?
The washer problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Washer won’t drain | Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock | Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock Schedule a diagnosis |
| Washer won’t spin or agitate | Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board | Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board Schedule a diagnosis |
| Washer is leaking water | Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent | Shut off the water valves behind the washer and check the hoses and door seal for tears.Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent Schedule a diagnosis |
| Washer won’t start or stops mid-cycle | Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault | Note any error code on the display. It tells our technician where to start.Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault Schedule a diagnosis |
The complete washer repair guide
Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Washer Leaking or Flooding?
A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Highland Park.
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Preventive maintenance, priority service, and repair savings — all under one membership.
MonthlyAnnual
Gold
Premium Home Care
$79/mo
2HVAC
8Appliances
6moWarranty
- ✓Up to 2 HVAC systems covered
- ✓Up to 8 major appliances
- ✓1 free HVAC diagnostic/year
- ✓20% off all repair labor
- ✓Priority scheduling
Platinum
Elite Home Protection
$129/mo
3HVAC
12Appliances
6moWarranty
- ✓Up to 3 HVAC systems covered
- ✓Up to 12 major appliances
- ✓Twice-yearly appliance maintenance
- ✓30% off all repair labor
- ✓Premium member routing
Highland Park Washer Repair FAQs
Yes. ALAS repairs washers for Highland Park homes and rental properties, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road.
We serve Highland Park ZIP code 75205 and the parts of Highland Park in ZIP codes 75209 and 75219. Enter your ZIP code on this page to confirm service at your address.
Yes. We work on Miele and other European front-load washers, along with the major American brands, in upstairs and main-floor laundry rooms. Tell us about stairs, the laundry door width and whether the machine sits on a pedestal or in a cabinet. If the washer is leaking right now, turn off the supply valves behind it and keep towels down until the visit.
Check with your building manager or association about contractor rules, parking, service elevator use and any paperwork the building requires, then share those details when you book. Stacked units in condominium closets sometimes need to be separated or pulled out for access, so measuring the closet opening ahead of time helps us plan the visit.
When one machine drains well and the other does not, the problem is usually local to that washer: a clogged drain pump filter, a kinked drain hose or a partial blockage in that room’s standpipe. Clean the pump filter first, following the manual. If the error returns, a technician can test the pump and trace the drain path to find the restriction.
Where we work in Highland Park
Highland Park Neighborhoods We Serve
ALAS provides washer repair across Highland Park, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road, covering ZIP code 75205 and the Highland Park portions of 75209 and 75219. Check your ZIP code to confirm service at your address.
Highland Park service directory
More Repair Services in Highland Park
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Highland Park.
Home appliance repair in Highland Park
Commercial equipment repair in Highland Park
Washer Brands We Repair
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