Silver
Essential Home Care
- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

Talk to an expert
(469) 638-3215Garbage disposal humming, jammed, leaking or won’t turn on? ALAS Appliance Repair repairs and replaces continuous-feed, batch-feed and air-switch disposals across Highland Park, from Highland Park Village and the Preston Road corridor to Beverly Drive, Lakeside Drive and Armstrong Parkway.
Business Profile

Many Highland Park homes have more than one disposal: a main unit at the kitchen sink, one in the prep sink of an island, and sometimes another in a butler’s pantry or catering kitchen. They work hardest during holidays and catered gatherings, when large amounts of peels, rinds and plate scrapings go down at once. Fibrous scraps, eggshells in quantity and grease cause most jams. In houses close to a century old, the drain lines beyond the disposal may also be original or partly replaced, which affects how a clog behaves.
Humming without grinding almost always means a jam. Switch off power, then turn the hex socket under the unit with the key that came with it to free the grinder, and press the reset button before trying again. Never put your hand in the chamber. Water dripping from the body of the unit points to failed internal seals, which usually makes replacement the better choice. Leaks at the flange or the dishwasher connection can often be repaired, so note where the water appears.
Our Plano-based technicians cover Highland Park from Highland Park Village and the Preston Road and Mockingbird Lane corridors to Beverly Drive, Lakeside Drive, Armstrong Parkway, Exall Lake and the neighborhoods west of Preston.
Common garbage disposal problems
The garbage disposal problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Humming but not spinning | Jammed flywheel from a bone, pit or utensil, seized motor bearings, failing start capacitor | Turn off the switch and breaker, then use the hex key in the bottom of the unit to work the flywheel back and forth. Never put your hand inside.Possible causes a technician checks: Jammed flywheel from a bone, pit or utensil, seized motor bearings, failing start capacitor Schedule a diagnosis |
| Won’t turn on at all | Tripped reset button, tripped GFCI outlet or breaker, failed wall switch or air switch, loose wiring, failed motor | Press the red reset button on the bottom of the disposal and check the GFCI outlet under the sink.Possible causes a technician checks: Tripped reset button, tripped GFCI outlet or breaker, failed wall switch or air switch, loose wiring, failed motor Schedule a diagnosis |
| Leaking under the sink | Loose or worn sink flange seal, loose dishwasher hose or discharge connection, cracked disposal housing | Dry the unit and run water to see where the drip starts: top, side or bottom.Possible causes a technician checks: Loose or worn sink flange seal, loose dishwasher hose or discharge connection, cracked disposal housing Schedule a diagnosis |
| Slow draining or sink backing up | Food packed in the grinding chamber, clogged trap or drain line, too much starchy or fibrous food | Run cold water with the disposal on for 30 seconds. If it still backs up, stop and don’t add drain chemicals.Possible causes a technician checks: Food packed in the grinding chamber, clogged trap or drain line, too much starchy or fibrous food Schedule a diagnosis |
Our main garbage disposal repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A leaking disposal can soak the sink cabinet and floor, and a burning smell means the motor or wiring is overheating. Take these steps while you wait. After-hours emergency service is available for an added fee in Highland Park.
Preventive maintenance, priority service, and repair savings — all under one membership.
Essential Home Care
Premium Home Care
Elite Home Protection
Yes. ALAS repairs garbage disposals for Highland Park homes and rental properties, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road.
We serve Highland Park ZIP code 75205 and the parts of Highland Park in ZIP codes 75209 and 75219. Enter your ZIP code on this page to confirm service at your address.
When two sinks share a drain line, a clog downstream of the disposal can push water into the other basin. Run the disposal with plenty of cold water and avoid grease. If the backup keeps returning, the blockage is likely in the shared drain line or trap rather than the disposal, and that may need a plumber after we confirm the disposal is working.
Only in small amounts. Large volumes of peels, rinds, rice, pasta and bones overwhelm most residential disposals. Ask caterers to scrape plates into the trash or compost, feed scraps in gradually with cold water running, and never pour cooking grease down the drain. If the disposal jams, use the reset and hex key steps before calling.
It depends on what failed. A jam, a tripped reset or a loose connection is usually a simple fix. A disposal with a cracked housing, a seized motor or a leak from the body is better replaced, especially if it is more than ten years old. We check the unit and tell you which situation you are in.
Where we work in Highland Park
ALAS provides garbage disposal repair across Highland Park, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road, covering ZIP code 75205 and the Highland Park portions of 75209 and 75219. Check your ZIP code to confirm service at your address.
Highland Park service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Highland Park.