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Ice Maker & Ice Machine Repair in Highland Park, TX
No ice, slow ice, leaking or cloudy cubes? ALAS Appliance Repair fixes refrigerator ice makers and built-in undercounter ice machines, including clear-ice and outdoor kitchen models, across Highland Park, from Highland Park Village and the Preston Road corridor to Beverly Drive, Lakeside Drive and Armstrong Parkway.
- Serving all of Highland Park
- Diagnostic fee credited toward your repair
- Refrigerator, undercounter and clear-ice models
- Open 7 days a week
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Book Ice Maker Repair in Highland Park
Ice Maker Repair Needs in Highland Park Homes
Highland Park homes often have several ice makers at once: one in the built-in refrigerator, an undercounter clear-ice machine in the bar or butler’s pantry, and sometimes an outdoor-rated unit in a patio kitchen or pool house. Clear-ice machines freeze water in layers and need regular cleaning, and in an outdoor kitchen they pull in dust, pollen and leaves from the town’s tree-lined streets. Their drain pumps and water filters are frequent sources of trouble, especially through a long summer of entertaining.
Water quality plays a part as well. Park Cities water is membrane filtered, but minerals still build up gradually on evaporator plates, water distributors and valves, which slows production and clouds the ice. Most built-in ice machines have a cleaning cycle that should run on the schedule in the manual. When you call, tell us whether the unit makes no ice, small or cloudy cubes, or leaks, and whether it uses a drain pump or a gravity drain.
Our Plano-based technicians cover Highland Park from Highland Park Village and the Preston Road and Mockingbird Lane corridors to Beverly Drive, Lakeside Drive, Armstrong Parkway, Exall Lake and the neighborhoods west of Preston.
Common ice maker problems
What’s Wrong With Your Ice Maker?
The ice maker problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| No ice at all | Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board | Make sure the ice maker is switched on and the water valve is open. A new ice maker can take up to 24 hours to make its first batch.Possible causes a technician checks: Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board Schedule a diagnosis |
| Slow ice or small, hollow cubes | Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser | Replace an expired water filter. Reverse-osmosis systems often lower water pressure too much for an ice maker.Possible causes a technician checks: Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser Schedule a diagnosis |
| Leaking water | Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level | Turn off the water supply valve and check the line behind or under the unit.Possible causes a technician checks: Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level Schedule a diagnosis |
| Ice maker won’t stop or overflows | Failed bin sensor or shut-off arm, dirty optical sensors, control board fault | Check that the shut-off arm moves freely and the bin is seated correctly.Possible causes a technician checks: Failed bin sensor or shut-off arm, dirty optical sensors, control board fault Schedule a diagnosis |
The complete ice maker repair guide
Our main ice maker repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Ice Maker Leaking Water?
A leaking ice maker or water line can soak cabinets, hardwood and subfloors before you see it. Take these steps while you wait. After-hours emergency service is available for an added fee in Highland Park.
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Highland Park Ice Maker Repair FAQs
Yes. ALAS repairs ice makers for Highland Park homes and rental properties, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road.
We serve Highland Park ZIP code 75205 and the parts of Highland Park in ZIP codes 75209 and 75219. Enter your ZIP code on this page to confirm service at your address.
Make sure the ice maker is switched on, the water supply valve is open and the filter is not past its change date. A water line can also freeze if the freezer ran very cold while the house sat empty. Discard the first batches after a long absence. If ice does not return within a day, a technician can test the inlet valve and ice maker module.
Yes. Outdoor-rated ice machines work hard in Texas heat, and condenser grilles clogged with leaves or dust are a common cause of slow production. Brush the front grille clean and make sure nothing blocks airflow. If production stays low, the unit leaks or the drain pump runs constantly, a technician can check the refrigeration and drain systems.
Thin or cloudy ice usually means scale on the evaporator or water distributor, a weak water supply or a filter that needs changing. Run the machine’s cleaning cycle with the recommended cleaner and replace the filter. If the ice stays thin, a technician can check the water valve, the pump and the sensors that time each batch.
Where we work in Highland Park
Highland Park Neighborhoods We Serve
ALAS provides ice maker repair across Highland Park, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road, covering ZIP code 75205 and the Highland Park portions of 75209 and 75219. Check your ZIP code to confirm service at your address.
Highland Park service directory
More Repair Services in Highland Park
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Highland Park.
Home appliance repair in Highland Park
Commercial equipment repair in Highland Park
Ice Maker Brands We Repair
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