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(469) 638-3215Dryer not heating, taking forever to dry or shutting off mid-cycle? ALAS Appliance Repair fixes gas and electric dryers and cleans dryer vents across Highland Park, from Highland Park Village and the Preston Road corridor to Beverly Drive, Lakeside Drive and Armstrong Parkway.
Business Profile

Many Highland Park houses date from the town’s early decades, and their laundry areas were usually added or moved during later renovations. That often leaves a dryer vent snaking through walls, under floors or up through the attic to reach the outside. Some of these homes have slate or clay tile roofs, such as a circa-1928 Tudor with a recently renovated slate roof, and a roof vent cap on that kind of roof is hard to reach and easy to damage. Long runs like these collect lint quickly.
New estate builds have their own pattern: an upstairs laundry with a vent that may run 20 feet to a wall or roof termination. Either way, longer drying times are usually the first warning, followed by a hot cabinet or a burning smell. Empty the lint screen after each load, and watch the exterior vent flap to be sure it opens during a cycle. If a gas dryer smells of gas, stop using it and leave the area. An electric model draws on a 240-volt circuit, so any testing behind the panels is technician work.
Our Plano-based technicians cover Highland Park from Highland Park Village and the Preston Road and Mockingbird Lane corridors to Beverly Drive, Lakeside Drive, Armstrong Parkway, Exall Lake and the neighborhoods west of Preston.
Common dryer problems
The dryer problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Dryer runs but won’t heat | Electric: failed heating element, blown thermal fuse, bad thermostat or one side of the breaker tripped. Gas: failed igniter, gas valve coils or flame sensor | Electric dryers use a double breaker. Reset it fully. On gas dryers, make sure the gas valve behind the dryer is open.Possible causes a technician checks: Electric: failed heating element, blown thermal fuse, bad thermostat or one side of the breaker tripped. Gas: failed igniter, gas valve coils or flame sensor Schedule a diagnosis |
| Takes too long to dry | Clogged lint screen or vent, crushed vent hose, weak heating element, faulty moisture sensor | Clean the lint screen and feel for strong airflow at the outside vent hood. Weak airflow usually means the vent needs cleaning.Possible causes a technician checks: Clogged lint screen or vent, crushed vent hose, weak heating element, faulty moisture sensor Schedule a diagnosis |
| Drum won’t turn | Broken drive belt, worn idler pulley, failed motor, faulty door switch | If the motor hums but the drum doesn’t move, the belt has likely broken. Stop running the dryer.Possible causes a technician checks: Broken drive belt, worn idler pulley, failed motor, faulty door switch Schedule a diagnosis |
| Dryer won’t start | Faulty door switch, blown thermal fuse, failed start switch or control board, tripped breaker | Check the breaker, close the door firmly and make sure the control lock is off.Possible causes a technician checks: Faulty door switch, blown thermal fuse, failed start switch or control board, tripped breaker Schedule a diagnosis |
Our main dryer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Failure to clean lint is the leading cause of home dryer fires, according to the NFPA. If your dryer smells like it is burning or gets too hot to touch, stop using it. If you smell gas, leave the home first. After-hours emergency service is available for an added fee in Highland Park.
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Yes. ALAS repairs dryers for Highland Park homes and rental properties, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road.
We serve Highland Park ZIP code 75205 and the parts of Highland Park in ZIP codes 75209 and 75219. Enter your ZIP code on this page to confirm service at your address.
In many cases, yes. Rotary brushes and air tools can clean most of a vent from the dryer end, which avoids walking on fragile slate or clay tile. Some roof caps still need attention from above, and that should be done with care for the roofing. We look at the route first and explain what can be cleaned from inside before any work starts.
Yes. Heat pump dryers from brands such as Miele are common in Highland Park homes where a long vent run was impractical. They do not exhaust outside, but they rely on lint filters, a condenser or heat exchanger and a water container or drain line, all of which need regular cleaning. If drying times stretch, clean every filter first, then call if the problem continues.
In a newer house, the dryer itself is often fine and the vent is the issue. A long run, too many elbows, a crushed section in the attic or a stuck exterior flap all slow airflow. Check the flap while the dryer runs. If air comes out weakly, the vent needs cleaning or inspection, and a technician can also test the heating system and thermostats.
Where we work in Highland Park
ALAS provides dryer repair across Highland Park, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road, covering ZIP code 75205 and the Highland Park portions of 75209 and 75219. Check your ZIP code to confirm service at your address.
Highland Park service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Highland Park.