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(469) 638-3215Gas burner won’t light, glass-top element stuck on high, or induction not heating your pan? ALAS Appliance Repair fixes gas, electric, glass-top, induction and downdraft cooktops across Highland Park, from Highland Park Village and the Preston Road corridor to Beverly Drive, Lakeside Drive and Armstrong Parkway.
Business Profile

Cooktop repair in Highland Park covers a wide range of equipment. Pro-style gas rangetops with griddles, grills and high-output burners sit under large hoods in many kitchens, while others use induction cooktops set into a stone island, or modular lines that combine gas, induction and a teppanyaki or grill element side by side, as Gaggenau and Wolf offer. Each type fails differently, and modular setups can have several separate control and power systems, so the exact model of each piece matters.
On gas rangetops, weak or uneven flames usually point to clogged burner ports, a misaligned cap or a failing spark igniter, and a constant clicking often means moisture or grease at the electrode. Any work on gas valves or lines belongs with a technician. Induction cooktops that show error codes or will not detect a pan may have a failed sensor, a cooling fan problem or a board issue. Stone countertops make removal delicate, so tell us how the cooktop is mounted when you book.
Our Plano-based technicians cover Highland Park from Highland Park Village and the Preston Road and Mockingbird Lane corridors to Beverly Drive, Lakeside Drive, Armstrong Parkway, Exall Lake and the neighborhoods west of Preston.
Common cooktop problems
The cooktop problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Gas burner won’t light | Clogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module | Make sure the burner cap sits flat and the ports are clean and dry.Possible causes a technician checks: Clogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module Schedule a diagnosis |
| Burner keeps clicking after it lights | Moisture in the igniter or switch, failed spark switch, food debris around the igniter | After a spill, let the burner dry for a few hours before using it again.Possible causes a technician checks: Moisture in the igniter or switch, failed spark switch, food debris around the igniter Schedule a diagnosis |
| Yellow, weak or uneven gas flame | Clogged burner ports, dirty air shutter, incorrect gas pressure or orifice | A healthy flame is blue. A flame that stays yellow should be checked promptly.Possible causes a technician checks: Clogged burner ports, dirty air shutter, incorrect gas pressure or orifice Schedule a diagnosis |
| Electric element won’t heat | Burned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter | Try another element and check the breaker. One dead element usually means a single failed part.Possible causes a technician checks: Burned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter Schedule a diagnosis |
Our main cooktop repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Most cooktop problems can wait for a scheduled visit, but these can’t. Follow these steps first, then call us. After-hours emergency service is available for an added fee in Highland Park.
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Yes. ALAS repairs cooktops for Highland Park homes and rental properties, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road.
We serve Highland Park ZIP code 75205 and the parts of Highland Park in ZIP codes 75209 and 75219. Enter your ZIP code on this page to confirm service at your address.
Yes. Modular cooktops combine separate gas, induction, grill or fryer modules, and each one has its own controls and connections. We diagnose the specific module that has failed and check parts availability before any work begins. Have the model number of each module ready, since they are often different even when they sit side by side.
Often, yes. An uneven griddle can come from a partly clogged burner, a failed thermostat or a burner that is not lighting along its full length. Clean the griddle and grease trough first, and make sure the rangetop is level. If hot and cool spots remain, a technician can test the burner, the thermostat and the gas supply.
Not always. Some faults can be traced from below through the cabinet, depending on how the cooktop is mounted. When the unit does need to come out, we lift it carefully to protect the stone and the sealant. Tell us about the installation, and whether there is drawer or cabinet access underneath, when you book.
Where we work in Highland Park
ALAS provides cooktop repair across Highland Park, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road, covering ZIP code 75205 and the Highland Park portions of 75209 and 75219. Check your ZIP code to confirm service at your address.
Highland Park service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Highland Park.