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(469) 638-3215Oven not heating, gas burner won’t light, or the door stuck after self-cleaning? ALAS Appliance Repair fixes gas, electric and dual-fuel ovens, ranges and wall ovens across Highland Park, from Highland Park Village and the Preston Road corridor to Beverly Drive, Lakeside Drive and Armstrong Parkway.
Business Profile

Oven repair in Highland Park is often pro-range repair. Kitchens here commonly have 36- to 60-inch dual-fuel ranges from Wolf, Thermador or Viking, double wall ovens stacked with a steam or speed oven, and in some custom kitchens a French range. These are heavy, precisely fitted appliances, and a range sliding out of a stone-clad alcove takes floor protection and two people. Igniters, convection fans, temperature sensors and control boards are the parts that fail most often on pro-style equipment.
Self-clean and high-heat cycles stress door lock motors, thermal fuses and control boards, so let us know if the oven quit right after a cleaning cycle. Gas burners that click without lighting usually need an igniter or a clean burner cap, but anything involving the gas valve belongs with a technician. Steam ovens bring a different set of problems: mineral scale in the water tank or generator, and descaling prompts that keep returning. The model and serial number, often found behind the door or the drawer, help us plan parts.
Our Plano-based technicians cover Highland Park from Highland Park Village and the Preston Road and Mockingbird Lane corridors to Beverly Drive, Lakeside Drive, Armstrong Parkway, Exall Lake and the neighborhoods west of Preston.
Common oven and range problems
The oven problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Oven won’t heat | Gas: weak igniter or failed safety valve. Electric: burned-out bake element, failed temperature sensor, relay or control board | On a gas oven, look through the window: an igniter that glows but never lights the burner is usually worn out.Possible causes a technician checks: Gas: weak igniter or failed safety valve. Electric: burned-out bake element, failed temperature sensor, relay or control board Schedule a diagnosis |
| Heats unevenly or runs hot or cold | Failing temperature sensor, weak element, convection fan fault, oven out of calibration | Check the temperature with an oven thermometer after 20 minutes of preheating.Possible causes a technician checks: Failing temperature sensor, weak element, convection fan fault, oven out of calibration Schedule a diagnosis |
| Gas burner won’t light or keeps clicking | Clogged burner ports, misaligned or wet burner cap, failed igniter, spark module or switch | Make sure the burner cap sits flat and the ports are dry and clean.Possible causes a technician checks: Clogged burner ports, misaligned or wet burner cap, failed igniter, spark module or switch Schedule a diagnosis |
| Oven won’t turn on or display is blank | Tripped breaker, blown thermal fuse, failed control board, control lock or Sabbath mode on | Check the breaker and look for a control lock setting before calling.Possible causes a technician checks: Tripped breaker, blown thermal fuse, failed control board, control lock or Sabbath mode on Schedule a diagnosis |
Our main oven repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Most oven problems can wait for a scheduled visit, but these can’t. Follow these steps first, then call us. After-hours emergency service is available for an added fee in Highland Park.
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Yes. ALAS repairs ovens, stoves and ranges for Highland Park homes and rental properties, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road.
We serve Highland Park ZIP code 75205 and the parts of Highland Park in ZIP codes 75209 and 75219. Enter your ZIP code on this page to confirm service at your address.
Yes. Pro-style ranges, rangetops and wall ovens from all three brands are common in Highland Park kitchens, and we work on each of them. Typical repairs include oven igniters, bake elements, convection fans, sensors, spark modules and control boards. Have the model number ready, and tell us whether the problem is in the oven, the burners or the controls so we can plan parts before the visit.
Not necessarily. Steam ovens count operating hours and water use, and the descaling prompt is part of normal care. Use the descaler the manufacturer recommends and follow the full cycle. If the prompt returns quickly, the oven reports a water error, or steam output drops, the water tank, pump or steam generator may need service.
We can inspect and diagnose French and other specialty ranges, and many problems involve familiar parts such as igniters, thermostats, valves and door hardware. Some components are specific to the maker and may take time to order. We tell you after the diagnosis what is needed, how parts can be sourced and whether the repair makes sense before any work starts.
Where we work in Highland Park
ALAS provides oven, stove & range repair across Highland Park, including Highland Park Village, Old Highland Park, Beverly Drive, Lakeside Drive and Exall Lake, Armstrong Parkway, the Dallas Country Club area, Turtle Creek and the neighborhoods west of Preston Road, covering ZIP code 75205 and the Highland Park portions of 75209 and 75219. Check your ZIP code to confirm service at your address.
Highland Park service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Highland Park.