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- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

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(469) 638-3215Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across Irving, from the Heritage District and the SH 183 corridor to Las Colinas, Hackberry Creek and Valley Ranch.
Business Profile

Washer repair in Irving looks a little different in Valley Ranch, which grew from the 1980s into the early 2000s and mixes single-family homes with patio homes and townhomes along more than five miles of canal walkways. In the townhomes and smaller patio homes, washers often sit in a hall closet or a second-floor laundry space with little room around them, so a slow leak can go unnoticed until it stains a ceiling or soaks a baseboard. Pan and drain checks are worth doing in these layouts.
Many original Valley Ranch homes are now well over thirty years old, which means rubber supply hoses, shutoff valves and drain standpipes may be original as well. Braided steel hoses and a working shutoff are inexpensive protection. Minerals in Irving water also collect in the inlet screens where the hoses attach, which can make a washer fill slowly or show a water-supply error. When you call, describe the washer type, where it sits in the home and what the display shows.
Our Plano-based technicians cover Irving from the Heritage District and the SH 183, SH 114 and President George Bush Turnpike corridors to the Las Colinas Urban Center, University Hills, Cottonwood Valley, Hackberry Creek and Valley Ranch.
Common washer problems
The washer problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Washer won’t drain | Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock | Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock Schedule a diagnosis |
| Washer won’t spin or agitate | Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board | Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board Schedule a diagnosis |
| Washer is leaking water | Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent | Shut off the water valves behind the washer and check the hoses and door seal for tears.Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent Schedule a diagnosis |
| Washer won’t start or stops mid-cycle | Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault | Note any error code on the display. It tells our technician where to start.Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault Schedule a diagnosis |
Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in Irving.
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Yes. ALAS repairs washers for Irving homes and rental properties, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown.
We serve Irving ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063, from Las Colinas and Valley Ranch to central Irving and the Heritage District. Enter your ZIP code on this page to confirm service at your address.
Yes. Stacked pairs and closet installations are common in townhomes and patio homes, and most repairs can be done in place once the unit is pulled forward. Clear the area in front of the closet and let us know if the doorway is narrow. If the washer needs to come out completely, we explain that before starting.
In Irving, minerals in the water often collect on the small filter screens where the hoses connect to the washer. Turn off the water, remove the hoses and check those screens for grit or scale. If they are clean and the fill is still slow, the water inlet valve may be failing, which is a straightforward part for a technician to test.
Yes. We serve Las Colinas villages such as University Hills, Country Club Place, Cottonwood Valley and Hackberry Creek, along with Valley Ranch. Several of these communities are gated, so please share any gate code or guard instructions when you book so the technician can reach your home without delay.
Where we work in Irving
ALAS provides washer repair across Irving, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown, covering ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063. Check your ZIP code to confirm service at your address.
Irving service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Irving.