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- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

Talk to an expert
(469) 638-3215Refrigerator not cooling, leaking, freezing food or making noise? ALAS technicians diagnose and repair French door, side-by-side, top- and bottom-freezer, built-in and smart refrigerators, with a written estimate before any work. We serve homes and businesses across Grapevine, from Historic Main Street to Countryside Estates, Winding Creek Estates and Lake Grapevine.
Business Profile

Refrigerator repair in Grapevine often starts with the age of the kitchen. Census survey figures for ZIP code 76051 show more homes built in the 1980s than in any other decade, and nearly a quarter more went up in the 1990s. Cabinet openings from those years were sized for the refrigerators of the time, so a wider or deeper modern model can end up boxed in, with little room to shed heat. That trapped heat shows up as long run times, a warm fresh-food section and a cabinet that feels hot to the touch.
The city’s drinking water is a blend of its own treated Lake Grapevine supply and water purchased from the Trinity River Authority, and its annual report shows both are moderately hard. Over months, those minerals collect in refrigerator filters, the inlet valve screen and the dispenser line, which is why weak dispenser flow and an ice maker that quits filling are such common calls here. Before booking, note the brand, the model number on the tag inside the fresh-food section and whether the trouble is cooling, water, ice or noise.
Our Plano-based technicians cover Grapevine from Historic Main Street and the SH 114, SH 121 and SH 26 corridors to Woods Addition, Dove Crossing, Countryside Estates, Winding Creek Estates, Western Oaks and the Lake Grapevine shoreline.
Symptoms and causes
The refrigerator problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Refrigerator not cooling, freezer still cold | Iced-over evaporator coil, failed evaporator fan motor, defrost heater or defrost sensor failure, air damper stuck closed. | Refrigerator not cooling |
| Refrigerator and freezer both warm | Dirty condenser coils, failed condenser fan, compressor start relay, control board, sealed-system leak. | Refrigerator not cooling |
| Leaking water inside or onto the floor | Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. | Learn morePossible causes a technician checks: Clogged defrost drain, cracked drain pan, leaking water inlet valve or supply line, damaged filter housing. Schedule a diagnosis |
| Ice maker or water dispenser not working | Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. | Learn morePossible causes a technician checks: Faulty water inlet valve, clogged water filter, frozen fill tube, failed ice maker module, freezer running too warm. Schedule a diagnosis |
Our main refrigerator repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Food-safety guidelines call for a refrigerator at 40°F or below. If yours is warmer and rising, request service and we'll help get it running again in Grapevine.
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Yes. ALAS repairs refrigerators for Grapevine homes and rental properties, including Historic Downtown Grapevine and Main Street, Woods Addition, Hyland Greens, Dove Crossing, Countryside Estates, Winding Creek Estates, Western Oaks, Silver Lake Addition and the Lake Grapevine shoreline.
We serve Grapevine ZIP code 76051 and the part of Grapevine in ZIP code 76092 along the Southlake line. Enter your ZIP code on this page to confirm service at your address.
Yes. Nearly half of the occupied homes in 76051 are rented, so we often work with owners and managers. Whoever books should give us the tenant’s contact details and the best way to reach the home, and tell us who approves the repair. We explain the diagnosis to the person who will make that decision before any work starts.
It is worth checking. Many refrigerators release heat through the bottom grille, the sides or the back, and a snug opening can restrict that. If the unit runs nearly all the time or the side panels feel hot, airflow may be part of the problem. We look at both the refrigerator and the opening, then explain what will help.
Most manufacturers suggest about every six months, and that is a reasonable starting point here. If the dispenser slows, the ice cubes shrink or the water tastes off before then, replace the filter early. Use the filter made for your model, because a poor fit can leak or let water bypass the cartridge.
Where we work in Grapevine
ALAS provides refrigerator repair across Grapevine, including Historic Downtown Grapevine and Main Street, Woods Addition, Hyland Greens, Dove Crossing, Countryside Estates, Winding Creek Estates, Western Oaks, Silver Lake Addition and the Lake Grapevine shoreline, covering ZIP code 76051 and the Grapevine portion of 76092. Check your ZIP code to confirm service at your address.
Grapevine service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Grapevine.