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(469) 638-3215Microwave not heating, sparking, or the vent fan stopped working? ALAS Appliance Repair fixes over-the-range, built-in, drawer and combination microwaves across Irving, from the Heritage District and the SH 183 corridor to Las Colinas, Hackberry Creek and Valley Ranch.
Business Profile

Microwave repair in Irving covers many apartments and condos. The Las Colinas Urban Center mixes offices and hotels with apartments, condos and townhomes, including buildings such as Gables Water Street, with 316 apartments in three five-story buildings overlooking Lake Carolyn. In homes like these, the microwave is usually an over-the-range model that also serves as the range vent and light. When its fan, light or turntable stops working, the kitchen loses more than a way to reheat food, and replacement involves wall brackets, venting and cabinet alignment rather than a simple swap.
Newer Las Colinas neighborhoods such as La Villita, built from the early 2000s, and Riverside Village, mostly from the 2010s, often have built-in or over-the-range microwaves selected by the builder. Typical faults include no heating while the display works, sparking inside the cavity, a door switch failure and a dead control panel. Microwaves store a high-voltage charge even when unplugged, so the inside of the cabinet should be opened only by a technician.
Our Plano-based technicians cover Irving from the Heritage District and the SH 183, SH 114 and President George Bush Turnpike corridors to the Las Colinas Urban Center, University Hills, Cottonwood Valley, Hackberry Creek and Valley Ranch.
Common microwave problems
The microwave problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Runs but won’t heat | Failed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff | Heat one cup of water for one minute. If it is still cold, stop using the microwave and schedule a diagnosis.Possible causes a technician checks: Failed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff Schedule a diagnosis |
| Sparking or arcing inside | Burned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer | Remove any metal and wipe the interior. If sparks continue, stop using it.Possible causes a technician checks: Burned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer Schedule a diagnosis |
| Microwave won’t start or is dead | Blown fuse, failed door switch, control lock on, failed control board, tripped breaker | Check the breaker and make sure the control or child lock is off.Possible causes a technician checks: Blown fuse, failed door switch, control lock on, failed control board, tripped breaker Schedule a diagnosis |
| Turntable won’t turn | Worn turntable motor, broken coupler, misaligned roller ring or glass tray | Reseat the glass tray and roller ring so they sit flat on the coupler.Possible causes a technician checks: Worn turntable motor, broken coupler, misaligned roller ring or glass tray Schedule a diagnosis |
Our main microwave repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A microwave holds high voltage even after it is unplugged. If you see sparks, smoke or flames, or it keeps running with nothing pressed, follow these steps and call us. After-hours emergency service is available for an added fee in Irving.
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Yes. ALAS repairs microwaves for Irving homes and rental properties, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown.
We serve Irving ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063, from Las Colinas and Valley Ranch to central Irving and the Heritage District. Enter your ZIP code on this page to confirm service at your address.
Yes. We work with property managers and owners of apartments, condos and townhomes across Irving, including buildings in the Las Colinas Urban Center. Send the unit number, the appliance model and the access details. For occupied units, it helps to confirm the resident has been notified so the technician can get in on arrival.
Often it is. When the display, light and fan work but food stays cold, the cause is usually a high-voltage part such as the magnetron, diode, capacitor or a door switch. Those parts carry a stored charge and must be tested by a technician. We tell you the cost of the part involved before any repair begins so you can compare it with replacement.
Yes. Builder-installed microwaves in newer homes are usually common models with parts that are easy to find. Before booking, find the model number, which is printed on a label just inside the door frame. If the microwave was installed as part of a builder package, the builder paperwork may also list the model and installation details.
Where we work in Irving
ALAS provides microwave repair across Irving, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown, covering ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063. Check your ZIP code to confirm service at your address.
Irving service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Irving.