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ALAS Appliance Service

Commercial Walk-In Cooler Repair in Irving, TX

Walk-in cooler running warm, icing up or leaking water? ALAS Appliance Repair diagnoses and repairs walk-in coolers for restaurants, hotels, senior living communities and other businesses across Irving, with after-hours emergency service available.

  • Serving all of Irving
  • Written quote before work begins
  • After-hours emergency service
  • 12-month sealed-system warranty

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Walk-in cooler evaporator being serviced by ALAS

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Walk-In Cooler Repair Needs in Irving Restaurants and Kitchens

Walk-in cooler repair in Irving matters most around the Las Colinas entertainment district. The Toyota Music Factory, opened in 2017 on Las Colinas Boulevard, brings together the Pavilion, with room for about 8,000 people, a cinema and a cluster of restaurants and bars. On show nights, kitchens there and on nearby Water Street along Lake Carolyn can go from steady to packed in an hour, and walk-in doors open far more often than on a quiet weekday. That heavy traffic wears out door closers, gaskets and strip curtains and pushes the evaporator to keep up.

When a cooler is steady before opening and then loses ground at peak service, it is often showing a door, airflow or coil problem rather than a failed compressor. Watch for ice on the evaporator, water pooling under the box, and doors that drift open. A thermometer in the box and a written log help, because cold-held food must stay at or below 41°F under the FDA Food Code. When the temperature is climbing, limit door openings and shift high-risk product to another unit. Refrigerant circuits and electrical controls are work for a refrigeration technician.

Common walk-in cooler problems

What’s Wrong With Your Walk-In Cooler?

The walk-in cooler problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Running warm or not holding temperatureDirty condenser coil, failed condenser or evaporator fan motor, iced evaporator, low refrigerant from a leak, failing compressor or contactor
Check a thermometer inside the box, not only the display, and make sure stacked product isn’t blocking the evaporator fans.

Possible causes a technician checks: Dirty condenser coil, failed condenser or evaporator fan motor, iced evaporator, low refrigerant from a leak, failing compressor or contactor

Schedule a diagnosis
Ice building on the evaporator coilFailed defrost heater, timer or termination thermostat, leaking door gasket, door left open, low refrigerant, blocked airflow
Don’t chip ice off the coil. Note the box temperature and call for a defrost check.

Possible causes a technician checks: Failed defrost heater, timer or termination thermostat, leaking door gasket, door left open, low refrigerant, blocked airflow

Schedule a diagnosis
Water pooling on the floorClogged or frozen drain line, failed drain line heater, cracked drain pan, evaporator not draining after defrost
Clear the area for slip safety and check whether the water is coming from the evaporator above.

Possible causes a technician checks: Clogged or frozen drain line, failed drain line heater, cracked drain pan, evaporator not draining after defrost

Schedule a diagnosis
Condensing unit runs constantlyDirty condenser in summer heat, low refrigerant, door seal leaks, worn compressor, thermostat or sensor out of calibration
Look at the condenser coil outside or on the roof. Lint, cottonwood and debris build up quickly in Irving.

Possible causes a technician checks: Dirty condenser in summer heat, low refrigerant, door seal leaks, worn compressor, thermostat or sensor out of calibration

Schedule a diagnosis
See every walk-in cooler symptom and cause

The complete walk-in cooler repair guide

Our main walk-in cooler repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Walk-In Cooler Above Safe Temperature?

If the box is climbing past 41°F, the FDA Food Code cold-holding limit, act quickly to protect your product. After-hours and emergency service is available at an additional charge in Irving.

Irving Walk-In Cooler Repair FAQs

Yes. ALAS repairs walk-in coolers for Irving restaurants, cafes, senior living communities and other businesses, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown.

We serve Irving ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063, from Las Colinas and Valley Ranch to central Irving and the Heritage District. Enter your ZIP code on this page to confirm service at your address.

Start with the door. Check that the closer pulls it fully shut, the gasket seals all the way around, and the strip curtain is intact. Then check that the evaporator coil is clear of ice and the condenser is clean. If temperatures still climb during busy service, the system may be undersized or low on capacity, which needs a technician’s diagnosis.

Yes. We serve restaurants and food service businesses across the Las Colinas Urban Center, including Water Street on Lake Carolyn. In mixed-use buildings, the condensing unit may sit on a roof, in a mechanical room or in a parking structure, so tell us where it is and how to reach it when you call.

We try to. Urban Center kitchens may serve office lunches as well as evening events, so let us know your busiest periods and any times the kitchen is closed. If the box is losing temperature, we treat it as urgent. For planned work, such as gasket or door hardware replacement, we can often schedule around service.

Irving service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Irving

Irving Neighborhoods We Serve

ALAS provides walk-in cooler repair across Irving, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown, covering ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063. Check your ZIP code to confirm service at your address.