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(469) 638-3215Gas burner won’t light, glass-top element stuck on high, or induction not heating your pan? ALAS Appliance Repair fixes gas, electric, glass-top, induction and downdraft cooktops across Irving, from the Heritage District and the SH 183 corridor to Las Colinas, Hackberry Creek and Valley Ranch.
Business Profile

Cooktop repair in Las Colinas can involve island units. Many of the larger homes, from the custom homes of Cottonwood Valley to the bigger floor plans in Hackberry Creek, were designed with separate cooktops set into an island or long counter. Gas cooktops in these kitchens may be thirty or more years old, or they may be newer replacements fitted into an original cutout. Either way, igniters wear out, burner ports clog with spills, and the spark module that serves every burner can fail and leave the whole cooktop clicking or silent.
Electric smooth-tops and induction cooktops have their own problems: cracked glass, elements that stay on low or will not heat, touch controls that lock up and cooling fans that run loudly. Induction needs compatible cookware, so a pan that will not register is worth testing before calling. For any gas cooktop, shut off the burner and the gas supply if you smell gas, and leave the valve, regulator and supply line to a technician or the gas utility.
Our Plano-based technicians cover Irving from the Heritage District and the SH 183, SH 114 and President George Bush Turnpike corridors to the Las Colinas Urban Center, University Hills, Cottonwood Valley, Hackberry Creek and Valley Ranch.
Common cooktop problems
The cooktop problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Gas burner won’t light | Clogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module | Make sure the burner cap sits flat and the ports are clean and dry.Possible causes a technician checks: Clogged burner ports, misaligned burner cap, wet or dirty igniter, failed spark module Schedule a diagnosis |
| Burner keeps clicking after it lights | Moisture in the igniter or switch, failed spark switch, food debris around the igniter | After a spill, let the burner dry for a few hours before using it again.Possible causes a technician checks: Moisture in the igniter or switch, failed spark switch, food debris around the igniter Schedule a diagnosis |
| Yellow, weak or uneven gas flame | Clogged burner ports, dirty air shutter, incorrect gas pressure or orifice | A healthy flame is blue. A flame that stays yellow should be checked promptly.Possible causes a technician checks: Clogged burner ports, dirty air shutter, incorrect gas pressure or orifice Schedule a diagnosis |
| Electric element won’t heat | Burned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter | Try another element and check the breaker. One dead element usually means a single failed part.Possible causes a technician checks: Burned-out radiant or coil element, failed infinite switch, loose wiring, failed limiter Schedule a diagnosis |
Our main cooktop repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Most cooktop problems can wait for a scheduled visit, but these can’t. Follow these steps first, then call us. After-hours emergency service is available for an added fee in Irving.
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Yes. ALAS repairs cooktops for Irving homes and rental properties, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown.
We serve Irving ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063, from Las Colinas and Valley Ranch to central Irving and the Heritage District. Enter your ZIP code on this page to confirm service at your address.
When every burner clicks at once, the spark module or a wet or dirty switch is a likely cause. Spills that seep under the knobs are common. Let the cooktop dry fully and clean around the burner caps. If the clicking continues, the switches or the module need testing, which a technician can do without removing the whole cooktop in most cases.
Often yes, if the manufacturer still supplies the glass top for your model. Leave the cooktop off until it has been repaired, because spills can seep through a crack onto the elements and wiring. Give us the model number from the label under the cooktop or on the burner box, and we will check whether the glass is available.
All of Irving. That includes central and south Irving in 75060 and 75061, the University Hills and Country Club Place areas in 75062, Cottonwood Valley in 75038, and Valley Ranch and Hackberry Creek in 75063. Share your cooktop type and brand when you book so the right parts come along.
Where we work in Irving
ALAS provides cooktop repair across Irving, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown, covering ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063. Check your ZIP code to confirm service at your address.
Irving service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Irving.