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ALAS Appliance Service

Ice Maker & Ice Machine Repair in Irving, TX

No ice, slow ice, leaking or cloudy cubes? ALAS Appliance Repair fixes refrigerator ice makers and built-in undercounter ice machines, including clear-ice and outdoor kitchen models, across Irving, from the Heritage District and the SH 183 corridor to Las Colinas, Hackberry Creek and Valley Ranch.

  • Serving all of Irving
  • Diagnostic fee credited toward your repair
  • Refrigerator, undercounter and clear-ice models
  • Open 7 days a week

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ALAS technician servicing a built-in undercounter ice machine

Book Ice Maker Repair in Irving

Ice Maker Repair Needs in Irving Homes

Ice maker repair in Irving often comes back to the water. Irving’s water mostly comes from Lake Chapman, near Sulphur Springs, pumped to Lewisville Lake and treated by Dallas for the city. The City of Irving notes that algae in those lakes can cause a musty or earthy taste in late summer, and ice makers tend to concentrate that taste because the ice sits in the bin for days. The minerals that clog faucet screens also collect in the ice maker fill valve and tube, which slows production or leaves small, hollow cubes.

Ice makers in Irving homes include refrigerator door and freezer units, undercounter machines in wet bars and freestanding nugget ice makers on kitchen counters. A refrigerator ice maker that stops producing may have a frozen fill tube, a failed inlet valve or a jammed ejector, while an undercounter machine often needs a descaling and a clean condenser. Change filters on schedule, empty and wash the bin now and then, and tell us the ice maker type when you call.

Common ice maker problems

What’s Wrong With Your Ice Maker?

The ice maker problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
No ice at allIce maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board
Make sure the ice maker is switched on and the water valve is open. A new ice maker can take up to 24 hours to make its first batch.

Possible causes a technician checks: Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board

Schedule a diagnosis
Slow ice or small, hollow cubesClogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser
Replace an expired water filter. Reverse-osmosis systems often lower water pressure too much for an ice maker.

Possible causes a technician checks: Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser

Schedule a diagnosis
Leaking waterCracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level
Turn off the water supply valve and check the line behind or under the unit.

Possible causes a technician checks: Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level

Schedule a diagnosis
Ice maker won’t stop or overflowsFailed bin sensor or shut-off arm, dirty optical sensors, control board fault
Check that the shut-off arm moves freely and the bin is seated correctly.

Possible causes a technician checks: Failed bin sensor or shut-off arm, dirty optical sensors, control board fault

Schedule a diagnosis
See every ice maker symptom and cause

The complete ice maker repair guide

Our main ice maker repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Ice Maker Leaking Water?

A leaking ice maker or water line can soak cabinets, hardwood and subfloors before you see it. Take these steps while you wait. After-hours emergency service is available for an added fee in Irving.

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Irving Ice Maker Repair FAQs

Yes. ALAS repairs ice makers for Irving homes and rental properties, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown.

We serve Irving ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063, from Las Colinas and Valley Ranch to central Irving and the Heritage District. Enter your ZIP code on this page to confirm service at your address.

Not necessarily. Irving’s late-summer taste and odor comes from algae in its source lakes, according to the City, and ice can hold onto it. Empty and wash the bin, replace the water filter, and discard the first few batches. If ice still tastes off once city water is back to normal, the bin, filter housing or lines may need cleaning.

Gradual decline usually points to scale on the evaporator plate and a dusty condenser. Minerals in Irving water coat the freezing surface, so ice takes longer to form and release. A descaling and a condenser cleaning often restore output. If production stays low afterward, the water valve, pump or thermistor may need testing.

Yes. A frozen fill tube is common when the inlet valve leaks slightly or the freezer runs too cold. Thawing the tube may get ice flowing again for a while, but the cause needs attention or it will refreeze. We check the valve, freezer temperature and tube heater, where one is fitted, to find the reason.

Irving service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Irving

Irving Neighborhoods We Serve

ALAS provides ice maker repair across Irving, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown, covering ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063. Check your ZIP code to confirm service at your address.

Ice Maker Brands We Repair

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