Yes. ALAS repairs commercial ice machines for Irving restaurants, cafes, senior living communities and other businesses, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown.
Commercial Ice Machine Repair in Irving, TX
Ice machine not making ice, making it slowly, leaking or dropping small cubes? ALAS Appliance Repair repairs commercial cube, nugget and flake ice machines and ice dispensers for restaurants, bars, hotels and senior living communities across Irving.
- Serving all of Irving
- Written quote before work begins
- After-hours emergency service
- 12-month sealed-system warranty
Business Profile
4.8
288 reviews
Book Ice Machine Repair in Irving
Ice Machine Repair Needs for Irving Businesses
Hotel ice machine repair is a steady need in Irving, which has a heavy concentration of hotels. Las Colinas alone counts more than two dozen hotels, and the area around the city’s side of DFW Airport adds many more. Hotel ice machines run on nearly every guest floor, in bars and banquet kitchens, and through the long North Texas summer they rarely rest. Scale, a dirty condenser and clogged water filters are the usual reasons ice production falls behind, and a machine on a hot back dock or in a closed closet has it hardest.
Minerals in Irving water collect on the evaporator plate and in the water distribution tube, so harvests take longer and cubes come out thin or cloudy. Regular descaling and sanitizing, along with filter changes, keeps production steady and helps with food safety. Air-cooled machines need room to breathe and a clean condenser. If a machine stops harvesting, freezes into a solid block or leaks from the bin, turn it off and call for service rather than chipping at the ice.
Our Plano-based technicians cover Irving from the Heritage District and the SH 183, SH 114 and President George Bush Turnpike corridors to the Las Colinas Urban Center, University Hills, Cottonwood Valley, Hackberry Creek and Valley Ranch.
Common ice machine problems
What’s Wrong With Your Ice Machine?
The ice machine problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Not making any ice | Water supply off or low pressure, clogged water filter, failed water inlet valve, bin control stuck in the full position, dirty condenser, low refrigerant, failed compressor or control board | Check that the water valve is open, note when the filter was last changed, and make sure ice isn’t holding the bin control.Possible causes a technician checks: Water supply off or low pressure, clogged water filter, failed water inlet valve, bin control stuck in the full position, dirty condenser, low refrigerant, failed compressor or control board Schedule a diagnosis |
| Making much less ice than usual | Mineral scale on the evaporator, dirty condenser coil, hot room or poor airflow around the machine, restricted water flow, low refrigerant | Check the space around the machine. Boxes or a hot back room cut production quickly.Possible causes a technician checks: Mineral scale on the evaporator, dirty condenser coil, hot room or poor airflow around the machine, restricted water flow, low refrigerant Schedule a diagnosis |
| Ice won’t drop into the bin | Scale making the ice stick, failed hot gas valve, failed harvest assist, stuck curtain or bin switch, faulty thermistor or probe | Look inside the machine. A solid slab still stuck to the evaporator points to a harvest problem.Possible causes a technician checks: Scale making the ice stick, failed hot gas valve, failed harvest assist, stuck curtain or bin switch, faulty thermistor or probe Schedule a diagnosis |
| Small, cloudy, hollow or misshapen cubes | Low water level or pressure, clogged water distribution tube, failing water pump, scale buildup, clogged filter | Compare cubes from one side of the evaporator to the other. Uneven cubes usually mean a water flow problem.Possible causes a technician checks: Low water level or pressure, clogged water distribution tube, failing water pump, scale buildup, clogged filter Schedule a diagnosis |
The complete ice machine repair guide
Our main ice machine repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Ice Machine Down Before a Busy Shift?
Ice is something guests notice right away. These steps help you get through the shift while we diagnose the machine. After-hours and emergency service is available at an additional charge in Irving.
Irving Commercial Ice Machine Repair FAQs
We serve Irving ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063, from Las Colinas and Valley Ranch to central Irving and the Heritage District. Enter your ZIP code on this page to confirm service at your address.
Yes. We serve hotels across Irving, including those near DFW Airport and around Las Colinas. When you call, tell us the machine brand and model, whether it is air-cooled or water-cooled, how many machines are affected and where they are located. That helps us bring the right parts and plan access with your engineering staff.
Thin or cloudy cubes usually point to scale, a clogged water filter or low water flow. Minerals in Irving water coat the evaporator and slow the freeze. Change the filter and run a descaling cycle per the manufacturer. If the cubes stay thin, the water valve, pump or a sensor may need testing by a technician.
Many manufacturers want a full clean and sanitize at least twice a year, with extra service where the machine sees heavy use or dust. Follow the guidance in your machine’s manual. Hotels, bars and restaurants with heavy summer use often benefit from more frequent descaling, and a preventive visit can include a condenser cleaning and a filter change.
Where we work in Irving
Irving Neighborhoods We Serve
ALAS provides ice machine repair across Irving, including the Las Colinas Urban Center and Lake Carolyn, University Hills, Country Club Place, Cottonwood Valley, Hackberry Creek, Valley Ranch and the Heritage District downtown, covering ZIP codes 75038, 75039, 75060, 75061, 75062 and 75063. Check your ZIP code to confirm service at your address.
Irving service directory
More Repair Services in Irving
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Irving.