Silver
Essential Home Care
$49/mo
1HVAC
5Appliances
6moWarranty
- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69
Ice Maker & Ice Machine Repair in University Park, TX
No ice, slow ice, leaking or cloudy cubes? ALAS Appliance Repair fixes refrigerator ice makers and built-in undercounter ice machines, including clear-ice and outdoor kitchen models, across University Park, from Snider Plaza and the Hillcrest Avenue corridor to University Heights, Caruth Hills and Volk Estates.
- Serving all of University Park
- Diagnostic fee credited toward your repair
- Refrigerator, undercounter and clear-ice models
- Open 7 days a week
Business Profile
4.8
288 reviews
Book Ice Maker Repair in University Park
Ice Maker Repair Needs in University Park Homes
Ice maker repair in University Park often goes beyond the freezer door. Many larger homes have a built-in undercounter ice machine in a wet bar, butler’s pantry or outdoor kitchen, and some produce clear ice using a water circulation system rather than a simple tray. These machines get steady use on fall weekends when SMU plays at Gerald J. Ford Stadium and families host game-day gatherings at home. Refrigerator ice makers in freestanding and built-in units are common too.
The city’s water comes from Lake Grapevine and is treated at the Dallas County/Park Cities Municipal Utility District plant, then pumped from a station in Germany Park. Dissolved minerals still collect in inlet valves, water lines and evaporator plates over time, which slows ice production. Regular filter changes and periodic cleaning of undercounter machines help. Cloudy ice, small cubes or water leaking under a built-in unit usually point to scale or a drain problem.
Our Plano-based technicians cover University Park from Snider Plaza and the Hillcrest Avenue, Lovers Lane and Preston Road corridors to University Heights, University Highlands, Caruth Hills, Idlewild and Volk Estates.
Common ice maker problems
What’s Wrong With Your Ice Maker?
The ice maker problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| No ice at all | Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board | Make sure the ice maker is switched on and the water valve is open. A new ice maker can take up to 24 hours to make its first batch.Possible causes a technician checks: Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board Schedule a diagnosis |
| Slow ice or small, hollow cubes | Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser | Replace an expired water filter. Reverse-osmosis systems often lower water pressure too much for an ice maker.Possible causes a technician checks: Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser Schedule a diagnosis |
| Leaking water | Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level | Turn off the water supply valve and check the line behind or under the unit.Possible causes a technician checks: Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level Schedule a diagnosis |
| Ice maker won’t stop or overflows | Failed bin sensor or shut-off arm, dirty optical sensors, control board fault | Check that the shut-off arm moves freely and the bin is seated correctly.Possible causes a technician checks: Failed bin sensor or shut-off arm, dirty optical sensors, control board fault Schedule a diagnosis |
The complete ice maker repair guide
Our main ice maker repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Ice Maker Leaking Water?
A leaking ice maker or water line can soak cabinets, hardwood and subfloors before you see it. Take these steps while you wait. After-hours emergency service is available for an added fee in University Park.
Protect Your Home.
Choose Your Plan.
Preventive maintenance, priority service, and repair savings — all under one membership.
MonthlyAnnual
Gold
Premium Home Care
$79/mo
2HVAC
8Appliances
6moWarranty
- ✓Up to 2 HVAC systems covered
- ✓Up to 8 major appliances
- ✓1 free HVAC diagnostic/year
- ✓20% off all repair labor
- ✓Priority scheduling
Platinum
Elite Home Protection
$129/mo
3HVAC
12Appliances
6moWarranty
- ✓Up to 3 HVAC systems covered
- ✓Up to 12 major appliances
- ✓Twice-yearly appliance maintenance
- ✓30% off all repair labor
- ✓Premium member routing
University Park Ice Maker Repair FAQs
Yes. ALAS repairs ice makers for University Park homes and rental properties, including Snider Plaza, the SMU area, University Heights, University Highlands, Caruth Hills, Idlewild, Volk Estates, Windsor Place and the Lovers Lane Miracle Mile.
We serve University Park ZIP codes 75205 and 75225 and the small part of University Park in ZIP code 75206. Enter your ZIP code on this page to confirm service at your address.
Thin or cloudy cubes usually mean scale on the evaporator plate, a weak water flow or a dirty condenser. Clear ice machines need regular cleaning to keep making clear, full cubes. Follow the cleaning steps in the manual first. If it still struggles, a technician can check the water valve, pump and refrigeration system.
It is possible. University Park normally receives water from the Park Cities MUD plant, and during maintenance in 2022 the city temporarily relied on Dallas water. Taste can change slightly with source or treatment. Replace the refrigerator or ice machine filter, discard old ice and flush the line. If the taste remains, have the system checked.
Yes. Outdoor undercounter ice machines work hard in Texas heat, especially if the cabinet has little ventilation or the condenser sits in direct sun. Dust, pollen and leaves also clog the condenser. Clear the grille and keep the area shaded where possible. If it still will not keep up, we can diagnose it.
Where we work in University Park
University Park Neighborhoods We Serve
ALAS provides ice maker repair across University Park, including Snider Plaza, the SMU area, University Heights, University Highlands, Caruth Hills, Idlewild, Volk Estates, Windsor Place and the Lovers Lane Miracle Mile, covering ZIP codes 75205 and 75225 and the small University Park portion of 75206. Check your ZIP code to confirm service at your address.
University Park service directory
More Repair Services in University Park
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in University Park.
Home appliance repair in University Park
Commercial equipment repair in University Park
Ice Maker Brands We Repair
.svg?dpl=dpl_3CJGs8pMZKYYsmnWEUeDgfMEohC7){kind=logo}
.svg?dpl=dpl_3CJGs8pMZKYYsmnWEUeDgfMEohC7)
.png&w=3840&q=75&dpl=dpl_3CJGs8pMZKYYsmnWEUeDgfMEohC7)
.png&w=3840&q=75&dpl=dpl_3CJGs8pMZKYYsmnWEUeDgfMEohC7){kind=logo}
.png&w=3840&q=75&dpl=dpl_3CJGs8pMZKYYsmnWEUeDgfMEohC7){kind=logo}
