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Frigidaire DI SP or DISP: Ice Jammed in the Dispenser
When the dispenser alarm sounds and DI SP appears, a cube or clump is stuck between the bin and the door. Frigidaire walks you through clearing it.
What DI SP or DISP Means
Frigidaire says DI SP or DISP indicates ice jammed in the chute, and the alarm sounds when a cube stays stuck too long. Its two causes: ice that melted and refroze around the auger because of infrequent use, temperature swings or power outages, and cubes wedged between the ice maker and the back of the bin. The fix is to remove the bin, thaw and empty it, clean and dry it and put it back; Frigidaire says the dispenser should work once new ice is made. Source: Frigidaire DI SP or DISP (opens in a new tab).
Based in Plano
Serving homes across Dallas–Fort Worth
Real Warranty
90 days, 6 months for members
Diagnostic Credited
Toward the repair if you go ahead
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Open daily, 8–8
Signs of an Ice Jam
Common along with the code.
Why Ice Jams
From Frigidaire’s article and its no-ice guide.
Clearing a Frigidaire Ice Jam
Never chip at the chute with a knife or sharp tool.
Thaw and empty the bin
Remove the ice bin, let the clump thaw, empty it, then clean and dry the bin before reinstalling it.
Keep the auger aligned
Frigidaire says not to rotate the auger while the bin is out. If it turned, realign it in 45-degree steps until the bin seats.
Clear the alert
Press Clear Alerts if your model has it, or unplug the refrigerator for 30 seconds and plug it back in.
When to Call a Technician
Schedule a repair if:
- The jam returns within days
- No new ice after 24 hours
- The auger motor won’t turn
- The chute door stays open or frosts
Frigidaire Refrigerator Help
Frigidaire ice maker repairMore help, including other Frigidaire codes:
Frigidaire refrigerator H error codeFrigidaire washer E2 error codeFrigidaire dishwasher i20 error codeAll Frigidaire appliance repairFrigidaire no-ice guideWritten estimate first
Ice Keeps Jamming?
We repair Frigidaire ice makers, augers and dispensers and give you a written price before any work.
- Diagnostic fee credited toward the repair
- 90-day warranty, 6 months for members
- Open daily, 8 AM–8 PM
Frigidaire DI SP FAQs
Frigidaire says DI SP or DISP means ice is jammed in the dispenser chute.
Frigidaire links it to infrequent use, temperature swings and power outages, which let cubes melt and refreeze together.
Frigidaire says the dispenser shuts off after 3 minutes of continuous use to protect the motor. Release the paddle to reset it.
Some Frigidaire refrigerators sold April 2020 to March 2022 were recalled over the ice maker’s detector arm. Check your serial number at icemakerrecall.com (opens in a new tab) or read the CPSC notice (opens in a new tab).
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- Real Warranty
- Based in Plano