Business Profile
Frigidaire Ice Maker Repair for Gallery & Professional
More people search for help with a Frigidaire ice maker than for any other Frigidaire problem. Many fixes take five minutes with Frigidaire’s own checklist; the rest we handle at your refrigerator in Dallas–Fort Worth.
- Upfront quote, no surprises
- Frigidaire, Gallery, Professional
- Ice maker, auger and valve work
- Open daily 8 AM–8 PM
Business Profile
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288 reviews
Book Frigidaire Ice Maker Service
Fixing Frigidaire Ice Makers and Dispensers
A Frigidaire ice maker stops for a handful of reasons, and Frigidaire’s own support library covers most of them. A refrigerator that was just installed, or just came back from a power outage, needs about 24 hours to stabilize before it makes ice. A locked display stops both water and ice until you hold the lock key for 3 seconds. A water filter that isn’t seated, or one that wasn’t primed and purged after a change, starves the ice maker. And ice that melts and refreezes around the auger, from light use, temperature swings or outages, jams the dispenser and brings up DI SP. When none of that is the cause, your technician tests the water valve, the ice maker assembly, the auger motor and the dispenser controls, then gives you the price before anything is replaced.
Frigidaire prints the model number on the upper right side of the fresh-food section on French-door and side-by-side models, and on the upper left wall of top-freezer models. Note it before you book, along with whether water still dispenses. That one detail splits the problem between water supply and the ice maker itself.
Ice maker trouble
Frigidaire Ice Maker Problems We See Every Week
Start with the symptom that matches yours. Several have a fix from Frigidaire’s own support articles you can try first.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| No ice at all | Recently installed or powered back on (allow 24 hours), display locked, filter not seated, or a failed water valve or ice maker. | Ice maker repair |
| Water works but no ice | A water supply that reaches the dispenser but not the ice maker points to the ice maker fill path, fill tube or the ice maker itself. | Ice maker repair |
| DI SP or DISP alarm | Ice jammed in the chute, often from cubes that melted and refroze around the auger. | Frigidaire DI SP guide |
| Dispenser stops mid-fill | Frigidaire’s built-in cutoff stops the dispenser after 3 minutes of continuous use. Release the paddle to reset it. | Frigidaire DI SP guide |
| No ice after a filter change | A filter not fully seated, or the system not primed and purged afterward, as Frigidaire calls for. | Ice maker repair |
| Bin won’t seat or door won’t close | An auger turned while the bin was out. Frigidaire says to realign it in 45-degree turns until the bin fits. | Ice maker repair |
| Ice pieces or plastic in the bucket | On recalled 2020–2022 models, the ice level detector arm can break. Stop using the ice maker and check the recall. | Ice maker repair |
| Small or hollow cubes | Low water flow from an old filter, a partly closed supply valve or weak household pressure, or a failing inlet valve. | Ice maker repair |
Frigidaire Ice and Water Parts We Repair
Parts matched to your Frigidaire model number before they go in.
Ice Maker Assemblies
Freezer and door ice makers on Frigidaire and Gallery models.
Water Inlet Valves
Valves that stay shut, buzz, or overfill.
Augers and Auger Motors
The parts that push ice to the chute.
Dispenser Switches and Flaps
Paddles, chute doors and their controls.
Fill Tubes and Water Lines
Frozen, cracked or kinked lines to the ice maker.
Filter Housings
Heads that leak or won’t hold a filter.
Freezer Temperature Faults
Fans and defrost parts that keep ice from forming.
Control and Display Issues
Locked or unresponsive dispenser panels.
Repair or replace
Fix the Ice Maker or Live Without It?
An ice maker, valve or auger motor is a contained repair that costs a small fraction of a new refrigerator, so fixing it usually makes sense on a refrigerator that cools well. If your Frigidaire is part of the 2022 recall, the ice maker replacement is free through Electrolux, so check that first. Replacement only comes up when the ice maker is a symptom of a refrigerator failing in other ways.
Usually worth repairing
- The refrigerator still cools normally
- The fault is the ice maker, valve, auger or dispenser
- It is a Gallery or Professional model
- You use the dispenser every day
Worth weighing carefully
- The freezer can’t stay cold enough to freeze ice
- The refrigerator also needs major cooling work
- The liner around the ice maker is cracked
- Several parts failed at once on an older unit
Replacing the whole refrigerator? Compare energy use with ENERGY STAR certified refrigerators
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Recall check
Pieces in Your Frigidaire Ice Bucket?
In June 2022, about 367,500 Frigidaire and Electrolux refrigerators sold from April 2020 to March 2022 were recalled because the ice level detector arm can break into the ice bucket. Stop using the ice maker, empty the bucket and check your serial number. The fix is a free replacement through Electrolux.
How it works
What Happens on an Ice Maker Visit
Two questions when you book
Is water still dispensing, and is the ice maker in the door or the freezer? A photo of the model label helps too.
Supply, temperature, mechanism
We check water flow at the valve, freezer temperature and the ice maker’s fill and harvest, in that order.
Recall and price check
If your serial falls under the 2022 recall, we tell you before quoting. Otherwise you get the price in writing.
Harvest confirmed
After the repair we confirm a fill and harvest and explain how long a full bin takes.
Troubleshooting
Frigidaire Refrigerator Guides
Built from Frigidaire’s own support articles.
When Your Frigidaire Ice Maker Needs a Technician
Where we work
Frigidaire Ice Maker Repair in DFW
We fix Frigidaire ice makers at homes in Plano, Frisco, McKinney, Allen, Prosper, Lucas, Parker, Richardson, Dallas, Highland Park, University Park, Coppell, Flower Mound, Southlake, Westlake, Colleyville, Keller, Grapevine, Argyle and Trophy Club. Find your city below or check your ZIP code.
PlanoIce maker repairFriscoIce maker repairMcKinneyIce maker repairAllenIce maker repairProsperIce maker repairLucasIce maker repairParkerIce maker repairRichardsonIce maker repairDallasIce maker repairHighland ParkIce maker repairUniversity ParkIce maker repairCoppellIce maker repairFlower MoundIce maker repairSouthlakeIce maker repairWestlakeIce maker repairColleyvilleIce maker repairKellerIce maker repairGrapevineIce maker repairArgyleIce maker repairTrophy ClubIce maker repair
Frigidaire Ice Maker Questions
Frigidaire’s checklist: allow 24 hours after an install or outage, unlock the display, confirm the water lines and filter are installed correctly, and check the bin for melted, refrozen ice. See Frigidaire’s no-ice guide (opens in a new tab).
Since water reaches the dispenser, the supply is working. The fault is usually in the ice maker’s own fill path, a frozen fill tube, or the ice maker assembly, which a technician tests.
The 2022 recall covers certain Frigidaire and Electrolux refrigerators sold April 2020 through March 2022, identified by serial number. Check at icemakerrecall.com (opens in a new tab) or read the CPSC notice (opens in a new tab).
Frigidaire says a locked display won’t dispense water or ice. Press and hold the lock key for 3 seconds.
Frigidaire says about every 6 months, and to prime and purge the system after installing a new one.
Frigidaire builds in a cutoff after 3 minutes of continuous use to protect the motor. Release the paddle, then dispense again.
Yes. We repair ice makers on Frigidaire, Frigidaire Gallery and Frigidaire Professional refrigerators, in the door or the freezer.
Frigidaire says the refrigerator needs to stabilize its temperature for 24 hours before ice production starts.
Frigidaire lists 1 year (2 years on single-door models) of limited warranty coverage on refrigerators (Frigidaire warranty information (opens in a new tab)). If yours is still inside that window, book through Frigidaire first. ALAS is an independent repair company with no Frigidaire affiliation; we repair Frigidaire, Gallery and Professional refrigerators once the warranty has ended, or whenever you would rather use a local technician.
Empty the ice bin, make room to pull the refrigerator forward, and know where its water shutoff is.