Skip to content
ALAS Appliance Service

Commercial Ice Machine Repair in Flower Mound, TX

Ice machine not making ice, making it slowly, leaking or dropping small cubes? ALAS Appliance Repair repairs commercial cube, nugget and flake ice machines and ice dispensers for restaurants, bars, hotels and senior living communities across Flower Mound.

  • Serving all of Flower Mound
  • Written quote before work begins
  • After-hours emergency service
  • 12-month sealed-system warranty

Google

Business Profile

ALAS technician servicing a commercial ice machine

Book Ice Machine Repair in Flower Mound

Ice Machine Repair Needs for Flower Mound Businesses

Ice machines in Flower Mound serve a wide mix of businesses. Long Prairie Road has a cluster of senior living communities and Texas Health Presbyterian Hospital Flower Mound, where ice is used for patient and resident care as well as dining. Tour 18 and Bridlewood Golf Club both serve golfers in the heat of summer, and restaurants and bars near Grapevine Lake go through large volumes on patio weekends. In each case, a machine that slows down or produces soft, cloudy ice quickly becomes noticeable.

North Texas water carries enough mineral content to scale up an ice machine’s evaporator, water distribution tube and float or sensor over time. A good filter, regular cleaning and descaling, and attention to the condenser coils keep production up. Air-cooled machines placed in hot back rooms or near cooking equipment struggle most in summer. If yours is short-cycling, producing thin cubes, leaking, or showing a diagnostic code, note the brand, model and serial number before calling for commercial ice machine repair.

Common ice machine problems

What’s Wrong With Your Ice Machine?

The ice machine problems we see most often, and the parts a technician checks first for each one.

SymptomCommon causes a technician checksGuide
Not making any iceWater supply off or low pressure, clogged water filter, failed water inlet valve, bin control stuck in the full position, dirty condenser, low refrigerant, failed compressor or control board
Check that the water valve is open, note when the filter was last changed, and make sure ice isn’t holding the bin control.

Possible causes a technician checks: Water supply off or low pressure, clogged water filter, failed water inlet valve, bin control stuck in the full position, dirty condenser, low refrigerant, failed compressor or control board

Schedule a diagnosis
Making much less ice than usualMineral scale on the evaporator, dirty condenser coil, hot room or poor airflow around the machine, restricted water flow, low refrigerant
Check the space around the machine. Boxes or a hot back room cut production quickly.

Possible causes a technician checks: Mineral scale on the evaporator, dirty condenser coil, hot room or poor airflow around the machine, restricted water flow, low refrigerant

Schedule a diagnosis
Ice won’t drop into the binScale making the ice stick, failed hot gas valve, failed harvest assist, stuck curtain or bin switch, faulty thermistor or probe
Look inside the machine. A solid slab still stuck to the evaporator points to a harvest problem.

Possible causes a technician checks: Scale making the ice stick, failed hot gas valve, failed harvest assist, stuck curtain or bin switch, faulty thermistor or probe

Schedule a diagnosis
Small, cloudy, hollow or misshapen cubesLow water level or pressure, clogged water distribution tube, failing water pump, scale buildup, clogged filter
Compare cubes from one side of the evaporator to the other. Uneven cubes usually mean a water flow problem.

Possible causes a technician checks: Low water level or pressure, clogged water distribution tube, failing water pump, scale buildup, clogged filter

Schedule a diagnosis
See every ice machine symptom and cause

The complete ice machine repair guide

Our main ice machine repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.

Urgent repair

Ice Machine Down Before a Busy Shift?

Ice is something guests notice right away. These steps help you get through the shift while we diagnose the machine. After-hours and emergency service is available at an additional charge in Flower Mound.

Flower Mound Commercial Ice Machine Repair FAQs

Yes. ALAS repairs commercial ice machines for Flower Mound restaurants, cafes, senior living communities and other businesses, including Timbercreek, Lake Forest, Wellington, Wellington Estates, Bridlewood, Wichita Creek Estates, Lakeside, Montalcino Estates, the Cross Timbers estates and the Flower Mound sections of Canyon Falls.

We serve Flower Mound ZIP codes 75022 and 75028, plus the Flower Mound sections of Canyon Falls that carry Argyle 76226 addresses. Enter your ZIP code on this page to confirm service at your address.

Yes. We repair commercial ice machines and dispensers for senior living communities, clinics and other care settings along Long Prairie Road and across Flower Mound. Let us know your access procedures and the unit’s location. We diagnose production, quality and leak problems and explain repairs before we begin.

Thin or hollow cubes often point to low water flow, scale buildup on the evaporator, a clogged filter or a water valve problem. Start by checking and replacing the filter if needed. If the machine has not been descaled recently, cleaning is usually the next step. If the problem continues, we can test the water and refrigeration systems.

Yes. We repair ice machines and bins for golf clubhouses, event spaces and outdoor service areas across Flower Mound. Machines in these settings often run in hot spaces and through seasonal demand peaks, so condenser cleaning and descaling before summer can help them keep up when they are needed most.

Flower Mound service area © OpenStreetMap (opens in a new tab)City pageBranch

Where we work in Flower Mound

Flower Mound Neighborhoods We Serve

ALAS provides ice machine repair across Flower Mound, including Timbercreek, Lake Forest, Wellington, Wellington Estates, Bridlewood, Wichita Creek Estates, Lakeside, Montalcino Estates, the Cross Timbers estates and the Flower Mound sections of Canyon Falls, covering ZIP codes 75022 and 75028 and the Flower Mound sections of Canyon Falls with Argyle 76226 addresses. Check your ZIP code to confirm service at your address.