Business Profile
Washer & Washing Machine Repair in The Colony, TX
Washer won’t drain, won’t spin, leaking or showing an error code? ALAS Appliance Repair diagnoses and fixes front-load, top-load and stacked washers across The Colony, from the original neighborhoods along Main Street and the SH 121 corridor to Stewart Peninsula, The Tribute and Legend Crest.
- Serving all of The Colony
- Diagnostic fee credited toward your repair
- Front-load, top-load and stacked units
- Open 7 days a week
Business Profile
4.8
288 reviews
Book Washer Repair in The Colony
Washer Repair Needs in Homes in The Colony
Washers in The Colony see a lot of outdoor laundry. Families who spend weekends at the beach in Stewart Creek Park or along the 3.5-mile Shoreline Trail bring home sand, lake water and sunscreen, and young players at the Five Star Complex add muddy uniforms several nights a week. Lake sand collects in the pump filter and grinds at the seals, and soaked loads of beach towels and uniforms put extra strain on shocks, springs and the drive. Shaking sand out of towels and swimsuits before washing helps more than most people expect.
Where the laundry room sits matters too. Waterford Point at The Tribute was planned around single-story homes, and some older homes in the original neighborhoods are single-story as well, so the washer often sits in a hall closet or off the kitchen, close to finished floors and cabinets. A burst supply hose there can spread water quickly. Braided hoses and a working shutoff valve are worth checking, especially where the valves may be original. When you call, say whether the washer leaks, will not drain, will not spin or shows a code.
Our Plano-based technicians cover The Colony from the original neighborhoods along Main Street and the SH 121, Plano Parkway and Paige Road corridors to Stewart Peninsula, The Tribute, Waterford Point, Legend Crest and Eastvale.
Common washer problems
What’s Wrong With Your Washer?
The washer problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Washer won’t drain | Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock | Check the drain hose for kinks. On front-loaders, clean the pump filter behind the lower front panel.Possible causes a technician checks: Clogged drain pump filter, kinked drain hose, failed drain pump, faulty lid switch or door lock Schedule a diagnosis |
| Washer won’t spin or agitate | Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board | Redistribute the load and run a drain-and-spin cycle. If it still won’t spin, schedule a diagnosis.Possible causes a technician checks: Worn drive belt, broken motor coupler, failed lid switch, unbalanced load, bad motor or control board Schedule a diagnosis |
| Washer is leaking water | Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent | Shut off the water valves behind the washer and check the hoses and door seal for tears.Possible causes a technician checks: Torn door boot gasket, loose or cracked fill hoses, failed tub seal, cracked drain pump, too much detergent Schedule a diagnosis |
| Washer won’t start or stops mid-cycle | Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault | Note any error code on the display. It tells our technician where to start.Possible causes a technician checks: Door lock or lid switch failure, tripped breaker, failed control board, pressure switch or timer fault Schedule a diagnosis |
The complete washer repair guide
Our main washer repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Washer Leaking or Flooding?
A leaking washer can damage floors, subfloors and the ceiling below a second-floor laundry room. Call us and take these steps while you wait. After-hours emergency service is available for an added fee in The Colony.
Protect Your Home.
Choose Your Plan.
Preventive maintenance, priority service, and repair savings — all under one membership.
MonthlyAnnual
Silver
Essential Home Care
$49/mo
1HVAC
5Appliances
6moWarranty
- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69
Gold
Premium Home Care
$79/mo
2HVAC
8Appliances
6moWarranty
- ✓Up to 2 HVAC systems covered
- ✓Up to 8 major appliances
- ✓1 free HVAC diagnostic/year
- ✓20% off all repair labor
- ✓Priority scheduling
Platinum
Elite Home Protection
$129/mo
3HVAC
12Appliances
6moWarranty
- ✓Up to 3 HVAC systems covered
- ✓Up to 12 major appliances
- ✓Twice-yearly appliance maintenance
- ✓30% off all repair labor
- ✓Premium member routing
The Colony Washer Repair FAQs
Yes. ALAS repairs washers for The Colony homes and rental properties, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters.
We serve The Colony ZIP code 75056, across the whole city. Enter your ZIP code on this page to confirm service at your address.
Sand and small debris from beach towels, swimsuits and sandy clothes collect in the drain pump filter and the pump itself. Many front-loaders have an access panel near the bottom front where the filter can be cleaned; keep towels ready for the water that comes out. If draining is still slow, or the pump hums without moving water, the pump or drain hose may need a technician.
Yes. Eastvale began as a separate lakeside community on the eastern shore of Lewisville Lake in the early 1960s and became part of The Colony in 1987, so some homes there may be among the oldest in the city. Laundry connections in houses of that age can include aging valves and drain standpipes, which we check along with the washer whenever a leak is involved.
It can. In a single-story plan the laundry room often sits beside living areas, and water from a slow drip at a hose, door gasket or pump can travel under flooring and baseboards before anyone sees it. If you notice water, turn off the supply valves and call. We trace the leak to its source rather than replacing the most obvious part and hoping it stops.
Where we work in The Colony
The Colony Neighborhoods We Serve
ALAS provides washer repair across The Colony, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters, covering ZIP code 75056. Check your ZIP code to confirm service at your address.
Troubleshooting
More Repairs for The Colony Homes
Other ALAS repair pages for The Colony.
Washer Brands We Repair
.svg?dpl=dpl_GQqSDbaAKyjnoFPNMuz5nQc3rmvc){kind=logo}
.png&w=3840&q=75&dpl=dpl_GQqSDbaAKyjnoFPNMuz5nQc3rmvc)
.png&w=3840&q=75&dpl=dpl_GQqSDbaAKyjnoFPNMuz5nQc3rmvc){kind=logo}
.png&w=3840&q=75&dpl=dpl_GQqSDbaAKyjnoFPNMuz5nQc3rmvc){kind=logo}
