Yes. ALAS repairs commercial ice machines for University Park restaurants, cafes, senior living communities and other businesses, including Snider Plaza, the SMU area, University Heights, University Highlands, Caruth Hills, Idlewild, Volk Estates, Windsor Place and the Lovers Lane Miracle Mile.
Commercial Ice Machine Repair in University Park, TX
Ice machine not making ice, making it slowly, leaking or dropping small cubes? ALAS Appliance Repair repairs commercial cube, nugget and flake ice machines and ice dispensers for restaurants, bars, hotels and senior living communities across University Park.
- Serving all of University Park
- Written quote before work begins
- After-hours emergency service
- 12-month sealed-system warranty
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Book Ice Machine Repair in University Park
Ice Machine Repair Needs for University Park Businesses
Ice machines in University Park serve restaurants, cafes, bars and drink counters in Snider Plaza, along Hillcrest Avenue and Mockingbird Lane, and on the Lovers Lane Miracle Mile. Demand climbs through long Texas summers and on fall weekends when SMU football draws crowds to the area. Many machines are installed in small back rooms or under counters with limited ventilation, which makes the condenser work harder and slows ice production when it is needed most.
Water quality plays a part as well. University Park’s water comes from Lake Grapevine through the Park Cities MUD, and dissolved minerals still build up on evaporator plates, water pumps and distribution tubes. Regular cleaning, sanitizing and filter changes, done on the manufacturer’s schedule, help prevent slow harvests, thin cubes and slime. A machine that will not harvest, leaks or freezes up needs a technician, along with any refrigerant or electrical work. Keep the bin door closed and store the scoop outside the ice.
Our Plano-based technicians cover University Park from Snider Plaza and the Hillcrest Avenue, Lovers Lane and Preston Road corridors to University Heights, University Highlands, Caruth Hills, Idlewild and Volk Estates.
Common ice machine problems
What’s Wrong With Your Ice Machine?
The ice machine problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Not making any ice | Water supply off or low pressure, clogged water filter, failed water inlet valve, bin control stuck in the full position, dirty condenser, low refrigerant, failed compressor or control board | Check that the water valve is open, note when the filter was last changed, and make sure ice isn’t holding the bin control.Possible causes a technician checks: Water supply off or low pressure, clogged water filter, failed water inlet valve, bin control stuck in the full position, dirty condenser, low refrigerant, failed compressor or control board Schedule a diagnosis |
| Making much less ice than usual | Mineral scale on the evaporator, dirty condenser coil, hot room or poor airflow around the machine, restricted water flow, low refrigerant | Check the space around the machine. Boxes or a hot back room cut production quickly.Possible causes a technician checks: Mineral scale on the evaporator, dirty condenser coil, hot room or poor airflow around the machine, restricted water flow, low refrigerant Schedule a diagnosis |
| Ice won’t drop into the bin | Scale making the ice stick, failed hot gas valve, failed harvest assist, stuck curtain or bin switch, faulty thermistor or probe | Look inside the machine. A solid slab still stuck to the evaporator points to a harvest problem.Possible causes a technician checks: Scale making the ice stick, failed hot gas valve, failed harvest assist, stuck curtain or bin switch, faulty thermistor or probe Schedule a diagnosis |
| Small, cloudy, hollow or misshapen cubes | Low water level or pressure, clogged water distribution tube, failing water pump, scale buildup, clogged filter | Compare cubes from one side of the evaporator to the other. Uneven cubes usually mean a water flow problem.Possible causes a technician checks: Low water level or pressure, clogged water distribution tube, failing water pump, scale buildup, clogged filter Schedule a diagnosis |
The complete ice machine repair guide
Our main ice machine repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Ice Machine Down Before a Busy Shift?
Ice is something guests notice right away. These steps help you get through the shift while we diagnose the machine. After-hours and emergency service is available at an additional charge in University Park.
University Park Commercial Ice Machine Repair FAQs
We serve University Park ZIP codes 75205 and 75225 and the small part of University Park in ZIP code 75206. Enter your ZIP code on this page to confirm service at your address.
Ice machines lose capacity when the air or water around them is hot. A dirty condenser, poor ventilation or scale on the evaporator makes it worse. Clean the condenser filter, make sure air can circulate and check the water filter. If production stays low, a technician can test the refrigeration system and harvest cycle.
Follow the manufacturer’s schedule, which is often every six months and more frequently in busy or warm locations. Signs that it is overdue include slime, cloudy ice, an off taste or slow harvests. We can clean, sanitize and inspect the machine, and point out any worn parts that may fail soon.
Water in the bin usually means the machine stopped freezing properly or the bin drain is clogged. Check that the bin drain flows freely and that the machine is running. If the machine is on but not making ice, the issue could be the water valve, pump, condenser or controls. Service it quickly to avoid running out.
Where we work in University Park
University Park Neighborhoods We Serve
ALAS provides ice machine repair across University Park, including Snider Plaza, the SMU area, University Heights, University Highlands, Caruth Hills, Idlewild, Volk Estates, Windsor Place and the Lovers Lane Miracle Mile, covering ZIP codes 75205 and 75225 and the small University Park portion of 75206. Check your ZIP code to confirm service at your address.
University Park service directory
More Repair Services in University Park
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in University Park.