Silver
Essential Home Care
- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69

Talk to an expert
(469) 638-3215Microwave not heating, sparking, or the vent fan stopped working? ALAS Appliance Repair fixes over-the-range, built-in, drawer and combination microwaves across Trophy Club, from Trophy Club Plaza and the SH 114 corridor to Hogan’s Glen, Eagles Ridge and The Highlands.
Business Profile

Microwave repair in Trophy Club changes with the age of the kitchen. Homes in The Summit, built in the 1980s, and Lakes of Trophy Club, from the late 1990s, frequently have an over-the-range microwave doubling as the cooktop’s vent. Those units take steam and grease from below every day, so the grease filters, vent fan and light sockets wear out along with the magnetron and door switches. A microwave that hums but does not heat usually has an electrical fault inside.
Larger kitchens in Eagles Ridge, Hogan’s Glen and The Highlands lean toward microwave drawers in the island and built-in models stacked with a wall oven. Drawer models depend on a motorized slide and a touch latch, so a drawer that will not open or close is a common call. Do not open the cabinet of any microwave to test parts yourself. Its high-voltage capacitor can stay charged long after the plug is pulled.
Our Plano-based technicians cover Trophy Club from Trophy Club Plaza and the State Highway 114 and Trophy Club Drive corridors to the original sections around the country club, Hogan’s Glen, Eagles Ridge, The Highlands and the Trophy Club Park area.
Common microwave problems
The microwave problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| Runs but won’t heat | Failed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff | Heat one cup of water for one minute. If it is still cold, stop using the microwave and schedule a diagnosis.Possible causes a technician checks: Failed magnetron, high-voltage diode or capacitor, faulty door switch, failed transformer or thermal cutoff Schedule a diagnosis |
| Sparking or arcing inside | Burned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer | Remove any metal and wipe the interior. If sparks continue, stop using it.Possible causes a technician checks: Burned or greasy waveguide cover, metal or foil, food buildup, chipped interior paint, damaged stirrer Schedule a diagnosis |
| Microwave won’t start or is dead | Blown fuse, failed door switch, control lock on, failed control board, tripped breaker | Check the breaker and make sure the control or child lock is off.Possible causes a technician checks: Blown fuse, failed door switch, control lock on, failed control board, tripped breaker Schedule a diagnosis |
| Turntable won’t turn | Worn turntable motor, broken coupler, misaligned roller ring or glass tray | Reseat the glass tray and roller ring so they sit flat on the coupler.Possible causes a technician checks: Worn turntable motor, broken coupler, misaligned roller ring or glass tray Schedule a diagnosis |
Our main microwave repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
A microwave holds high voltage even after it is unplugged. If you see sparks, smoke or flames, or it keeps running with nothing pressed, follow these steps and call us. After-hours emergency service is available for an added fee in Trophy Club.
Preventive maintenance, priority service, and repair savings — all under one membership.
Essential Home Care
Premium Home Care
Elite Home Protection
Yes. ALAS repairs microwaves for Trophy Club homes and rental properties, including the original Trophy Club sections around the country club, Oak Hill, The Summit, Lakes of Trophy Club, Hogan’s Glen, Eagles Ridge, The Highlands at Trophy Club and the Trophy Club Park area on Grapevine Lake.
We serve Trophy Club ZIP code 76262, which the town shares with neighboring Roanoke and Westlake. Enter your ZIP code on this page to confirm service at your address.
Usually, yes. Drawer microwaves use a motor, gears and sensors to open and close, and a jammed track, a failed motor or a faulty sensor can stop the drawer partway. Check for anything wedged in the track and wipe away food debris. If it still stops, we can diagnose the drive system and give you an estimate first.
It often is. A built-in microwave in a wall-oven stack is fitted with a trim kit and sized for its cabinet opening, so a replacement may not fit the same space or match the oven finish. Repairing a failed magnetron, door switch or control board can keep the stack intact. We will tell you honestly if the cost of parts makes replacement the better choice.
On many over-the-range models, a heat sensor switches the fan on by itself once the cooktop underneath heats up, shielding the microwave’s electronics. A fan that keeps running while the cooktop is off may point to a faulty sensor or control board. Make sure no burner is left on, then schedule a diagnosis if it keeps running.
Where we work in Trophy Club
ALAS provides microwave repair across Trophy Club, including the original Trophy Club sections around the country club, Oak Hill, The Summit, Lakes of Trophy Club, Hogan’s Glen, Eagles Ridge, The Highlands at Trophy Club and the Trophy Club Park area on Grapevine Lake, covering ZIP code 76262, which Trophy Club shares with neighboring Roanoke and Westlake. Check your ZIP code to confirm service at your address.
Trophy Club service directory
Our local team handles every appliance and piece of commercial equipment below. See everything ALAS does in Trophy Club.