Business Profile
Ice Maker & Ice Machine Repair in The Colony, TX
No ice, slow ice, leaking or cloudy cubes? ALAS Appliance Repair fixes refrigerator ice makers and built-in undercounter ice machines, including clear-ice and outdoor kitchen models, across The Colony, from the original neighborhoods along Main Street and the SH 121 corridor to Stewart Peninsula, The Tribute and Legend Crest.
- Serving all of The Colony
- Diagnostic fee credited toward your repair
- Refrigerator, undercounter and clear-ice models
- Open 7 days a week
Business Profile
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Ice Maker Repair Needs in Homes in The Colony
Ice makers in The Colony earn their keep from late spring through early fall, when boat days from the marina at The Tribute, picnics at Stewart Creek Park and backyard gatherings empty the bin faster than it refills. A refrigerator ice maker typically produces only a few pounds of ice a day, so heavy weekend use can make a working unit seem broken. Keep the freezer near 0°F and give it a day to catch up before deciding something has failed.
When production truly drops, minerals are a common cause. Hard North Texas tap water leaves mineral deposits in the inlet valve, fill tube and mold, and a filter past its change date restricts flow until cubes turn out small or hollow. A fill tube that freezes shut stops ice entirely. Check the filter date, look for ice blocking the fill tube and break up any clumps in the bin. Undercounter machines in wet bars and outdoor kitchens also need regular descaling and a clear drain.
Our Plano-based technicians cover The Colony from the original neighborhoods along Main Street and the SH 121, Plano Parkway and Paige Road corridors to Stewart Peninsula, The Tribute, Waterford Point, Legend Crest and Eastvale.
Common ice maker problems
What’s Wrong With Your Ice Maker?
The ice maker problems we see most often, and the parts a technician checks first for each one.
| Symptom | Common causes a technician checks | Guide |
|---|---|---|
| No ice at all | Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board | Make sure the ice maker is switched on and the water valve is open. A new ice maker can take up to 24 hours to make its first batch.Possible causes a technician checks: Ice maker switched off, closed or kinked water line, frozen fill tube, failed inlet valve, freezer too warm, failed ice maker assembly or control board Schedule a diagnosis |
| Slow ice or small, hollow cubes | Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser | Replace an expired water filter. Reverse-osmosis systems often lower water pressure too much for an ice maker.Possible causes a technician checks: Clogged water filter, low water pressure, failing inlet valve, scale buildup, dirty condenser Schedule a diagnosis |
| Leaking water | Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level | Turn off the water supply valve and check the line behind or under the unit.Possible causes a technician checks: Cracked fill tube or water line, failed inlet valve, clogged drain or failed drain pump on undercounter models, unit not level Schedule a diagnosis |
| Ice maker won’t stop or overflows | Failed bin sensor or shut-off arm, dirty optical sensors, control board fault | Check that the shut-off arm moves freely and the bin is seated correctly.Possible causes a technician checks: Failed bin sensor or shut-off arm, dirty optical sensors, control board fault Schedule a diagnosis |
The complete ice maker repair guide
Our main ice maker repair page explains common problems, repair-or-replace decisions and how a repair visit works, in more detail.
Urgent repair
Ice Maker Leaking Water?
A leaking ice maker or water line can soak cabinets, hardwood and subfloors before you see it. Take these steps while you wait. After-hours emergency service is available for an added fee in The Colony.
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Silver
Essential Home Care
$49/mo
1HVAC
5Appliances
6moWarranty
- ✓1 HVAC system — spring & fall visits
- ✓Up to 5 major appliances
- ✓1 annual appliance check-up
- ✓15% off all repair labor
- ✓HVAC diagnostic just $69
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$79/mo
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8Appliances
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- ✓Up to 2 HVAC systems covered
- ✓Up to 8 major appliances
- ✓1 free HVAC diagnostic/year
- ✓20% off all repair labor
- ✓Priority scheduling
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$129/mo
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12Appliances
6moWarranty
- ✓Up to 3 HVAC systems covered
- ✓Up to 12 major appliances
- ✓Twice-yearly appliance maintenance
- ✓30% off all repair labor
- ✓Premium member routing
The Colony Ice Maker Repair FAQs
Yes. ALAS repairs ice makers for The Colony homes and rental properties, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters.
We serve The Colony ZIP code 75056, across the whole city. Enter your ZIP code on this page to confirm service at your address.
It depends on how much ice you use. A refrigerator ice maker is not designed for cooler-sized batches, and constant emptying keeps it cycling. Some households in The Colony add a freestanding or undercounter ice machine in a garage, bar or outdoor kitchen for that reason. If you choose one, plan for a floor drain or drain pump and a filtered water line.
When water is shut off and restored, air and sediment can enter the line, and the fill tube or inlet valve screen may clog. Some ice makers also need a reset or several cycles to restart. Make sure the shutoff behind the fridge was turned all the way back on, and that the filter clicked fully into place. If ice does not return within a day, the inlet valve may need testing.
Yes. Outdoor ice machines in homes along the Lewisville Lake shoreline work in heat, pollen and humidity, which shortens the time between cleanings. Common problems include slow production, leaking drains and soft or cloudy ice. Some outdoor models should be winterized before a hard freeze. When booking, share the make and model and let us know if the unit drains by gravity or through a pump.
Where we work in The Colony
The Colony Neighborhoods We Serve
ALAS provides ice maker repair across The Colony, including the original Fox & Jacobs neighborhoods along Main Street, Eastvale, Stewart Peninsula, The Tribute, Waterford Point, Legend Crest, the Cascades at The Legends and Austin Waters, covering ZIP code 75056. Check your ZIP code to confirm service at your address.
Troubleshooting
More Repairs for The Colony Homes
Other ALAS repair pages for The Colony.
Ice Maker Brands We Repair
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